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Phastek Performance


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Old 12-15-2016, 01:55 AM   #1
sonnydurden

 
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Phastek Performance is Phantastic!!

Both times that I have ordered from Phastek Performance I have received excellent customer service and super fast shipping!! Right before Thanksgiving I ordered the 3rd Brake Light Black Out Kit. They made a mistake and sent me the wrong kit. They immediately sent out the correct kit and told me to keep the first kit. In which I in turn "Paid it Forward" on this site. They work exactly how business should... making things right for the customer. Could not of asked for a smoother experience. Oh did I mention how awesome my 3rd brake light looks??

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Old 12-19-2016, 11:32 PM   #2
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Looks great, and War Eagle!
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Old 12-24-2016, 06:39 AM   #3
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Looks great, and War Eagle!
Thanks and yes War Eagle for life!!!
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Old 12-24-2016, 06:57 AM   #4
mlee
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You guys have no idea the lengths they go through for customer service.

Top notch for sure.
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Old 12-27-2016, 04:34 PM   #5
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You guys have no idea the lengths they go through for customer service.

Top notch for sure.
Yes they do💪
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Old 12-28-2016, 08:21 PM   #6
sschons74
 
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I ordered my Hurst shifter from Phastek in July and they were great, even sent me a specific email to let me know when to expect delivery.
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Old 12-29-2016, 01:50 PM   #7
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How have I not seen this thread!!

Quote:
Originally Posted by sonnydurden View Post
Both times that I have ordered from Phastek Performance I have received excellent customer service and super fast shipping!! Right before Thanksgiving I ordered the 3rd Brake Light Black Out Kit. They made a mistake and sent me the wrong kit. They immediately sent out the correct kit and told me to keep the first kit. In which I in turn "Paid it Forward" on this site. They work exactly how business should... making things right for the customer. Could not of asked for a smoother experience. Oh did I mention how awesome my 3rd brake light looks??
Quote:
Originally Posted by mlee View Post
You guys have no idea the lengths they go through for customer service.

Top notch for sure.
Quote:
Originally Posted by ADM PERFORMANCE View Post
Yes they do💪
Quote:
Originally Posted by sschons74 View Post
I ordered my Hurst shifter from Phastek in July and they were great, even sent me a specific email to let me know when to expect delivery.
Thank you so much for the kind words to all you guys!! We could not make it happy with out the great support we get!!

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Old 12-29-2016, 02:26 PM   #8
2K16SummitSS
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I made a special request for a substitution in their blackout combo, that they were more than entitled to reject. But they didn't, and they also didn't upcharge me either, even though I told them that I would be more than willing to pay any extra cost

That along with quick shipping and being one state over makes me want to do more business with them in the future. (I'll try not to be a snowflake every time )
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Old 01-23-2017, 04:45 PM   #9
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They are great. They have always shipped my items very quickly and I have never had issues with the product...dating back to 2011.
I just placed another order with them last night, they already had it sent out for the USPS early this morning. It's great.
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Old 01-23-2017, 07:59 PM   #10
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They're fantastic and so helpful in person too. It's not often that I find time to swing by when I work in Houston, but I look forward to it every time. Picked up some brake lines last time!
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Old 02-02-2017, 12:43 PM   #11
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Quote:
Originally Posted by 2K16SummitSS View Post
I made a special request for a substitution in their blackout combo, that they were more than entitled to reject. But they didn't, and they also didn't upcharge me either, even though I told them that I would be more than willing to pay any extra cost

That along with quick shipping and being one state over makes me want to do more business with them in the future. (I'll try not to be a snowflake every time )
Quote:
Originally Posted by SoCalCamaro93 View Post
They are great. They have always shipped my items very quickly and I have never had issues with the product...dating back to 2011.
I just placed another order with them last night, they already had it sent out for the USPS early this morning. It's great.
Quote:
Originally Posted by LibertyHill View Post
They're fantastic and so helpful in person too. It's not often that I find time to swing by when I work in Houston, but I look forward to it every time. Picked up some brake lines last time!
Such kind words from you guys!!

Dont know what to say other then, THANK YOU!!

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