07-31-2017, 01:44 PM | #1 |
Drives: 2017 Camaro 1LE Join Date: Feb 2017
Location: Houston
Posts: 128
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Dealer trying to charge for GM Intake tune (help)
Hey guys looking for some help here.
I bought the GM intake for Thatgmpartsguy and installed it. I had the dealership do the tune. When I picked up the car they told me it cost $125 for the tune. I gave them the code founded on Thatgmpartsguy to charge it. They said the would do it Monday. Well, they just called me and said that GM is not paying for it that I have to. Has anyone had this happen to them? What can I do?
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2017 Hyper Blue SS 1LE W/ PDR |Oracle painted side markers | Wicker Bill Spoiler | GMPP Intake | Lots of little random things |
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07-31-2017, 01:56 PM | #2 |
Drives: 2016 2SS Convertible Join Date: May 2012
Location: St. Louis, MO
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The intake should have included a GM document with the charge code for the recalibration. They should have been able to use that information to charge the time. Did you receive that document with the other parts and did you take it to the dealer when you had them recalibrate for the intake?
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07-31-2017, 02:21 PM | #3 | |
Drives: 2017 Camaro 1LE Join Date: Feb 2017
Location: Houston
Posts: 128
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Quote:
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2017 Hyper Blue SS 1LE W/ PDR |Oracle painted side markers | Wicker Bill Spoiler | GMPP Intake | Lots of little random things |
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07-31-2017, 02:25 PM | #4 |
Retired from Car mfrs....
Drives: 2LT RS/HR-V Join Date: May 2013
Location: /Fort Lauderdale
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So pay it and then have GM customer relations send you a check. They have done that on various C7 items.
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07-31-2017, 02:31 PM | #5 |
Drives: 2017 Camaro 1LE Join Date: Feb 2017
Location: Houston
Posts: 128
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yeah no. Not going to pay it and hope that GM does the right thing.
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2017 Hyper Blue SS 1LE W/ PDR |Oracle painted side markers | Wicker Bill Spoiler | GMPP Intake | Lots of little random things |
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07-31-2017, 02:34 PM | #6 |
Retired from Car mfrs....
Drives: 2LT RS/HR-V Join Date: May 2013
Location: /Fort Lauderdale
Posts: 10,048
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So what's your plan?to just keep yelling at service manager? Try and find the general manager and see if you can get any help that way. I frankly don't want to waste the time and my stress at a dealer, I'd rather just call GM and have them send me the check or at least have them tell the dealer to do it.
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07-31-2017, 02:40 PM | #7 | |
Drives: 2017 Camaro 1LE Join Date: Feb 2017
Location: Houston
Posts: 128
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Quote:
The plan is asking if anyone else has run into this and if so how they got it resolved.
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2017 Hyper Blue SS 1LE W/ PDR |Oracle painted side markers | Wicker Bill Spoiler | GMPP Intake | Lots of little random things |
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07-31-2017, 02:55 PM | #8 |
Drives: 2016 2SS A8 Convertible Join Date: Oct 2016
Location: Maryland
Posts: 85
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Probably going to get flamed for this, but I think the rebate for the tune is on the assumption that the dealer installed the intake - i.e. you pay for the install but you DON'T pay for the reflash - that way GM makes sure that all dealers do the reflash and don't try to cut corners.
If you install it yourself, then I think you are kinda on your own and at the mercy of the dealer on how much they want to charge you Mark |
07-31-2017, 03:28 PM | #9 |
Drives: 2016 Camaro SS 2ss A8 Join Date: Jun 2016
Location: South Florida
Posts: 49
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Don't pay the dealership for the Gm tune. I also purchased the GMPP intake from that Gm parts guy and I did the install myself. I took it to the dealership and they flash the Gm tune in about 45mins. I provided them with the paper work that came with the intake. They had no problems getting the tune or getting paid for doing it.
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07-31-2017, 09:55 PM | #10 | |
Drives: '17 2SS, NGM, MRC, DPP; '19 F150 Join Date: Apr 2017
Location: Katy (Houston), TX
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08-01-2017, 09:56 AM | #11 | |
Drives: 17 Camaro SS 1LE & 16 Sierra AT CC Join Date: Nov 2016
Location: Norman, OK
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Quote:
Correct, the way the CAI and tune work is you order it thru the dealer, they install it and then they reflash the ECM as part of the package price. When you order the CAI online and install it yourself and then ask the dealer to install it you are asking them to work for free. |
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08-01-2017, 10:03 AM | #12 |
Blessed ❤️
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They get paid by GM to install the tune.
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08-01-2017, 08:21 PM | #13 |
Drives: 2016 2SS, HBM, NPP, Sun Roof Join Date: Jun 2013
Location: Houston, Tx
Posts: 87
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Installed mines, my dealer would not do it for free, went to another dealer, they did it with no problem and charged it to GM, service advisor said he was eager to see how the process would work.
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08-01-2017, 08:47 PM | #14 | |
Drives: '17 2SS, NGM, MRC, DPP; '19 F150 Join Date: Apr 2017
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