Contacting Lansing Grand River GM Plant Directly?

NateMaro · 03-23-2022, 12:07 PM

My car was built 2/22/2022, Was set for delivery 3/09/22, dealer received two new camaros that day... Mine was not one of them. After Dealer checked status again it just was listed as 3800 (Built no constraints or nothing) Waiting for transport. Called GM and they state it's waiting for a Jack Cooper Transport Truck, so I called the local Jack Cooper Down near the plant and they state they are waiting for the plant to release/call for pickup.

So I guess my question is... is there a way to contact the plant directly to figure out what's going on?

not sure why it missed its delivery date and never got a new one after.

My Car Did have movement, not sure if anyone knows anything about locations on the plant but it went from... OFFSITE YARD - WEST LOT (LG)(LY) and after a week (LG) at Geofence #1

Vin: 1G1FK1R6XN0114752

SSlow6 · 03-23-2022, 12:26 PM

I doubt you will get very far contacting the plant. I’m guessing they don’t have customer service people there to answer to customers.

I’ve been at 3800 since 3/3 also and haven’t moved. Dealer originally told me they expected mid March delivery, but when I checked in last week they had no update or explanation. I was looking up VINs on the Jack Cooper site of Camaros on Chevy’s inventory site and have seen cars ship in 1-5 weeks. I also saw one that has been built since Nov, 1SS 1LE M6 and no other options, and still hasn’t shipped, but it is paired. I know it’s hard, but just have to be patient.

GearheadSS · 03-23-2022, 12:26 PM

Short answer is no.

NateMaro · 03-23-2022, 12:57 PM

Quote:

Originally Posted by SSlow6

I doubt you will get very far contacting the plant. I’m guessing they don’t have customer service people there to answer to customers.

I’ve been at 3800 since 3/3 also and haven’t moved. Dealer originally told me they expected mid March delivery, but when I checked in last week they had no update or explanation. I was looking up VINs on the Jack Cooper site of Camaros on Chevy’s inventory site and have seen cars ship in 1-5 weeks. I also saw one that has been built since Nov, 1SS 1LE M6 and no other options, and still hasn’t shipped, but it is paired. I know it’s hard, but just have to be patient.

Fair enough, the wait does truly kill lol, coming up on 6 months. and the fact the Plant is on 3.5 hours from my dealership... I wish I could just trailer it.....

Thanks!

Martinjlm · 03-23-2022, 01:43 PM

Quote:

Originally Posted by NateMaro

My car was built 2/22/2022, Was set for delivery 3/09/22, dealer received two new camaros that day... Mine was not one of them. After Dealer checked status again it just was listed as 3800 (Built no constraints or nothing) Waiting for transport. Called GM and they state it's waiting for a Jack Cooper Transport Truck, so I called the local Jack Cooper Down near the plant and they state they are waiting for the plant to release/call for pickup.

So I guess my question is... is there a way to contact the plant directly to figure out what's going on?

not sure why it missed its delivery date and never got a new one after.

Vin: 1G1FK1R6XN0114752

I almost hate to put this out there, but if the plant shows it ready for transport and the transport company is waiting for the plant to call for a pickup, there’s a not so great consideration. Several completed cars ready for shipping were recently stolen from the marshaling lot. This has happened a couple times.

Hopefully this is not the case for your car.
https://www.musclecarsandtrucks.com/...hicles-stolen/

armycop71 · 03-23-2022, 02:06 PM

Even if you get a phone number to the factory, they will tell you to contact your dealer or Chevy chat.

NateMaro · 03-23-2022, 02:07 PM

Quote:

Originally Posted by Martinjlm

I almost hate to put this out there, but if the plant shows it ready for transport and the transport company is waiting for the plant to call for a pickup, there’s a not so great consideration. Several completed cars ready for shipping were recently stolen from the marshaling lot. This has happened a couple times.

Hopefully this is not the case for your car.
https://www.musclecarsandtrucks.com/...hicles-stolen/

I believe I'm in the clear. as my dealer still shows the GPS location at Lansing Michigan.
Last Location was: (LG) at GeoFence #1

dtrackstar · 11-07-2022, 11:42 AM

Do they allow customers to pick up cars from the factory?

LeonardS · 11-07-2022, 11:44 AM

Quote:

Originally Posted by dtrackstar

Do they allow customers to pick up cars from the factory?

No.

dtrackstar · 11-07-2022, 12:35 PM

Thanks Leonard.

cariboocreek · 11-07-2022, 05:31 PM

I am in the same boat. Car built May 18. Still waiting for delivery. Dealership contacted big wigs at GM who passed the buck saying it is in the shippers hands. Not their problem.

02blackss · 11-07-2022, 06:00 PM

I will never understand this shipping/allocation/luck of the draw system......

My 2023 ZL1 was produced in September, Delivered in October to me here in Canada.
It did sit at a GM transfer yard in Ingersoll Ontario for a week or so, but from build to delivery was about 6 weeks.

cariboocreek · 11-07-2022, 09:57 PM

Quote:

Originally Posted by 02blackss

I will never understand this shipping/allocation/luck of the draw system......

My 2023 ZL1 was produced in September, Delivered in October to me here in Canada.
It did sit at a GM transfer yard in Ingersoll Ontario for a week or so, but from build to delivery was about 6 weeks.

So far I am over 6 months since my 2022 ZL1 convertible was built. It has sat out in the weather for the entire time. Thinking seriously of saying screw it and going a different route.

Preemo · 11-08-2022, 12:11 PM

Anyway of getting a picture of my car before it ships? Would be cool to have picture with GM plant in background...just sayin

03-23-2022, 12:26 PM	#2
SSlow6 Drives: '11 BMW 328i, '22 2SS 1LE Join Date: Aug 2021 Location: NW Chicago Burbs Posts: 83	I doubt you will get very far contacting the plant. I’m guessing they don’t have customer service people there to answer to customers. I’ve been at 3800 since 3/3 also and haven’t moved. Dealer originally told me they expected mid March delivery, but when I checked in last week they had no update or explanation. I was looking up VINs on the Jack Cooper site of Camaros on Chevy’s inventory site and have seen cars ship in 1-5 weeks. I also saw one that has been built since Nov, 1SS 1LE M6 and no other options, and still hasn’t shipped, but it is paired. I know it’s hard, but just have to be patient. __________________ 2022 2SS 1LE M6 Wild Cherry 01/22/2022 - 1100 04/16/2022 - 6000

03-23-2022, 02:06 PM	#6
armycop71 Love my Satin Steel LT-1! Drives: 6-Speed LT-1... Join Date: Aug 2016 Location: Kentucky Posts: 497	Even if you get a phone number to the factory, they will tell you to contact your dealer or Chevy chat. __________________ 2022 SATIN STEEL *LT1* 6-Speed Man\|Carbon Flash Wheels Technology Pkg\|NPP\|Satin Blk Pkg ZL1 Rock Guards\|Red Knee Pad Set PBC LT1 engine built by Debi Lewis

11-07-2022, 05:31 PM	#11
cariboocreek Drives: 2023 Corvette C8 Join Date: May 2022 Location: Alberta Posts: 140	I am in the same boat. Car built May 18. Still waiting for delivery. Dealership contacted big wigs at GM who passed the buck saying it is in the shippers hands. Not their problem. __________________ 2023 Corvette C8 70th Anniversary Edition ———Gone But Not Forgotten——— 2022 Camaro ZL1 Convertible (Never Delivered and won’t forget) 2019 Camaro SS Convertible 2019 Corvette Grand Sport Convertible 2013 Corvette Grand Sport 2013 Challenger SRT 392 1995 Camaro Z28

11-07-2022, 06:00 PM	#12
02blackss Drives: 2023 ZL1 Convertible Join Date: Jan 2009 Location: GTA Posts: 181	I will never understand this shipping/allocation/luck of the draw system...... My 2023 ZL1 was produced in September, Delivered in October to me here in Canada. It did sit at a GM transfer yard in Ingersoll Ontario for a week or so, but from build to delivery was about 6 weeks. __________________ 2022 Equinox RS 2023 Trailblazer RS 2023 ZL1 Convertible

11-08-2022, 12:11 PM	#14
Preemo Drives: Camaro 2ss Join Date: Oct 2022 Location: Albany, NY Posts: 17	2023 2SS Anyway of getting a picture of my car before it ships? Would be cool to have picture with GM plant in background...just sayin

03-23-2022, 12:07 PM	#1
NateMaro Drives: Chevy 2019 Camaro 2ss Join Date: Feb 2021 Location: OH Posts: 40	Contacting Lansing Grand River GM Plant Directly? My car was built 2/22/2022, Was set for delivery 3/09/22, dealer received two new camaros that day... Mine was not one of them. After Dealer checked status again it just was listed as 3800 (Built no constraints or nothing) Waiting for transport. Called GM and they state it's waiting for a Jack Cooper Transport Truck, so I called the local Jack Cooper Down near the plant and they state they are waiting for the plant to release/call for pickup. So I guess my question is... is there a way to contact the plant directly to figure out what's going on? not sure why it missed its delivery date and never got a new one after. My Car Did have movement, not sure if anyone knows anything about locations on the plant but it went from... OFFSITE YARD - WEST LOT (LG)(LY) and after a week (LG) at Geofence #1 Vin: 1G1FK1R6XN0114752 Last edited by NateMaro; 03-23-2022 at 02:17 PM.

03-23-2022, 12:26 PM	#3
GearheadSS Drives: 23 LT1/22 Colorado TB/69 Chevelle Join Date: Jun 2006 Location: Greenville, Tx Posts: 4,969 View My Garage	Short answer is no.

11-07-2022, 11:42 AM	#8
dtrackstar Drives: ZLE Join Date: May 2022 Location: IL Posts: 16	Do they allow customers to pick up cars from the factory?

11-07-2022, 12:35 PM	#10
dtrackstar Drives: ZLE Join Date: May 2022 Location: IL Posts: 16	Thanks Leonard.

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