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Old 11-13-2022, 02:55 PM   #1
HusainMeer
 
Drives: 2015 SS M6 / 1992 Z/28 M6
Join Date: Oct 2022
Location: Bahrain
Posts: 5
Is Gmpartsonline.net reliable???

I have been wanting to order some OEM z/28 parts from them but I am a little skeptical since they have no phone number.
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Old 11-13-2022, 08:02 PM   #2
Bigdumogre

 
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Drives: 2012 Camaro SS
Join Date: Dec 2019
Location: New York
Posts: 1,344
I ordered the lumbar assembly after mine broke and it was genuine parts and decent delivery time.
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2012 Camaro 2SS/RS - CSP Custom Cam 232/240 .615/.615 113 +3, Texas speed CNC heads, FTI billet triple disc converter, K&N cai, Katech ported TB, GPI Ported/rod modded manifold, Texas speed 1 7/8 headers, HFC, Flowmaster 2 chambers with x pipe, Mishimoto CC, MSD wires, Roto fab washer relocation, tru cool 40k trans cooler, apex scoop, Pedders extreme coil overs and much more!!
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Old 11-13-2022, 08:33 PM   #3
Camaro2ss2010

 
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Drives: 2010 Camaro 2SSRS M6
Join Date: Jan 2019
Location: Alabama
Posts: 1,168
I’ve ordered multiple things from them. All OEM parts.
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ECS supercharger, custom ground cam, ported throttle body, long tube headers, aeromotive fuel pump, fic injectors, ATI super damper, SLP loudmouth exhaust, elite engineering catch can and many other things.
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Old 11-13-2022, 09:13 PM   #4
sdynak

 
Drives: 2010 1SS
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Location: Bayville, NJ
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https://www.trustpilot.com/review/www.gmpartsonline.net
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2010 1SS LS3, Black, 235/250, .621/.615, 114 + 4, Kooks Stepped Headers, 3.91's, Bo White PTB, Flowmaster Mufflers, Cold Air Industries CAI, Apex Scoop & Windshield Washer Relocate, SLP Wheels, Skip Shift Eliminate, Barton Flat Stick, OEM HID/Halos, Dyno Tuned by ECS
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Old 11-13-2022, 10:48 PM   #5
arpad_m


 
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Drives: 2018 Camaro 2SS A8
Join Date: Jul 2017
Location: East Tennessee
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Quote:
Originally Posted by sdynak View Post
Out of curiosity, I checked trustpilot reviews for gmpartsdirect.com. As a preamble, I've been using this parts source since 2017 and they never disappointed once, even when the occasional mistake was made, they rectified it, and communication has been practically seamless. They even check part fitment and confirm with me each time there is a potential mismatch, plus they notify me when a part is on backorder, then request my input and modify the order to make sure other parts in the order aren't stuck behind the backordered one, and I could go on and on.

Their reviews, however, paint a picture of a dysmal and horrible company, which simply does not reflect my experience through many, many transactions with them, even though I'm a nobody who sometimes orders $5 parts and practically never anything above $500.

As a consequence, I put zero confidence into these reviews, the site seems to be a vent magnet for whiners.
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2018 Camaro 2SS — G7E MX0 NPP F55 IO6
735 rwhp | 665 rwtq

Magnuson TVS 2300 80mm pulley | Kooks 1 7/8" LT headers | JRE smooth idle terminator cam | LT4 FS & injectors | TSP forged pistons & rods
JMS PowerMAX | DSX flex fuel kit | Roto-Fab CAI | Soler 95mm LT5 TB | 1LE wheels | 1LE brakes | BMR rear cradle lockout | JRE custom tune

1100 - 1/30/18 | 2000 - 1/31/18
3000 - 2/06/18 TPW 2/26/18
3400 - 2/19/18 | 3800 - 2/26/18
4300 - 2/27/18 | 4B00 - 3/01/18
4200 - 3/05/18 | 4800 - 3/14/18
5000 - 3/16/18 | 6000 - 3/19/18
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Old 11-14-2022, 01:10 AM   #6
2SS Capt
2020 Shadow Gray 2SS
 
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Drives: 2020 2SS - A10, NPP, MRC, CAI
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Location: San Diego (North County), CA
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Quote:
Originally Posted by arpad_m View Post
Out of curiosity, I checked trustpilot reviews for gmpartsdirect.com. As a preamble, I've been using this parts source since 2017 and they never disappointed once, even when the occasional mistake was made, they rectified it, and communication has been practically seamless. They even check part fitment and confirm with me each time there is a potential mismatch, plus they notify me when a part is on backorder, then request my input and modify the order to make sure other parts in the order aren't stuck behind the backordered one, and I could go on and on.

Their reviews, however, paint a picture of a dysmal and horrible company, which simply does not reflect my experience through many, many transactions with them, even though I'm a nobody who sometimes orders $5 parts and practically never anything above $500.

As a consequence, I put zero confidence into these reviews, the site seems to be a vent magnet for whiners.
People are 99% more likely to take the time to write a review when they are pissed off vs. when they have had a great experience, hence many reviews are far more likely to be negative than positive, whether you are looking for a cold air intake or some damn fine local sushi... Take it all with a grain of salt...
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2020 Shadow Gray Metallic 2SS - A10, NPP, MRC, Red Calipers, Carbon Flash Wheels, Black Camaro Fender Badge, Footwell Lighting
Added after delivery: - GMP CAI, GMP Black Strut Tower Brace, SS Logo Armrest, Black Fuel Door, Stainless Sport Pedal Kit, SS Wheel Caps, Black Lugs/Locks, GM Body Color Splash Guards, DD Smoked LED Markers, Smoked Rear Reflectors, Mishimoto Catch Can, Xpel PPF - Full Front, SunTek 35% Tint, CeramicPro coating

On the left, my "fun" ride, on the right, my "work" ride, a Gulfstream G600. One's top speed is 180 Mph, the other, 620 Mph...
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Old 11-14-2022, 05:22 AM   #7
sdynak

 
Drives: 2010 1SS
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Location: Bayville, NJ
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I thought it was helpful the review pointed out the name and number of the actual supplier. Might be worth trying that if any concerns first.

Buyer beware! If you can wait 2 to 3 weeks for shipping
This company is horrible about shipping. I ordered a part they had in stock September the 14th and did not receive it till September 28th. No notifications were given of the delay. I contacted them numerous times with only prefabbed responses. Would not recommend. They are actually Charles Clark Chevrolet company out of McAllen Texas 78501. Their phone number is 1-800-934-8234. You cannot find the phone number anywhere online to contact them. Buyer beware.
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2010 1SS LS3, Black, 235/250, .621/.615, 114 + 4, Kooks Stepped Headers, 3.91's, Bo White PTB, Flowmaster Mufflers, Cold Air Industries CAI, Apex Scoop & Windshield Washer Relocate, SLP Wheels, Skip Shift Eliminate, Barton Flat Stick, OEM HID/Halos, Dyno Tuned by ECS
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Old 11-14-2022, 10:59 AM   #8
arpad_m


 
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Drives: 2018 Camaro 2SS A8
Join Date: Jul 2017
Location: East Tennessee
Posts: 8,617
Quote:
Originally Posted by sdynak View Post
I thought it was helpful the review pointed out the name and number of the actual supplier. Might be worth trying that if any concerns first.

Buyer beware! If you can wait 2 to 3 weeks for shipping
This company is horrible about shipping. I ordered a part they had in stock September the 14th and did not receive it till September 28th. No notifications were given of the delay. I contacted them numerous times with only prefabbed responses. Would not recommend. They are actually Charles Clark Chevrolet company out of McAllen Texas 78501. Their phone number is 1-800-934-8234. You cannot find the phone number anywhere online to contact them. Buyer beware.
Yes, many, if not all, of these *gm*parts*.net/com sites are simply portals of dealership parts departments.

The one I use, for example, is actually Flow Automotive in Winston-Salem, NC, but then they don't exactly hide this information, it's right there on the landing page of gmpartsdirect.com. The one in the OP is less forthcoming, though, they only state they are a parts department in McAllen, TX.
__________________
2018 Camaro 2SS — G7E MX0 NPP F55 IO6
735 rwhp | 665 rwtq

Magnuson TVS 2300 80mm pulley | Kooks 1 7/8" LT headers | JRE smooth idle terminator cam | LT4 FS & injectors | TSP forged pistons & rods
JMS PowerMAX | DSX flex fuel kit | Roto-Fab CAI | Soler 95mm LT5 TB | 1LE wheels | 1LE brakes | BMR rear cradle lockout | JRE custom tune

1100 - 1/30/18 | 2000 - 1/31/18
3000 - 2/06/18 TPW 2/26/18
3400 - 2/19/18 | 3800 - 2/26/18
4300 - 2/27/18 | 4B00 - 3/01/18
4200 - 3/05/18 | 4800 - 3/14/18
5000 - 3/16/18 | 6000 - 3/19/18
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