Is this xpel install acceptable

1badtie · 03-26-2022, 11:23 PM

2nd time dropping car off at this shop first time was great. This time though it was dark when I picked the car up and drove it home it was a few days before I really got to look at it in the sun. This was a pre cut kit including the front half of hood, fenders, mirror caps and upper bumper piece. There are around 35-45 pieces of dirt or sand and 1 large hair under the xpel. You really don’t notice it unless you lean down and get 1-2 feet away from the hood. You really can't see it if the sun is shining directly on it. What y’all think?

1badtie · 03-26-2022, 11:25 PM

It’s worth noting that this guy has been doing wraps for 25+ years he also did the front bumper which is difficult and it came out great. The seams are good and no air bubbles are present.

Jofu · 03-27-2022, 08:13 AM

It's obviously all personal preference, but assuming you paid north of $3k for that job, I would bring it up to those guys' attention and ask for a redo on that front piece. I'd be worried long term that the dirt might negatively affect the paint, although I admittedly have no proof of that.

If they've been in business this long, they should stand behind their work and agree to redoing it.

Best of luck!

Geoff

arpad_m · 03-27-2022, 08:23 AM

If those are indeed pieces of dirt and debris under the film (and I'm only saying this because there were times when I thought the same about my car, yet it turned out the smudge or piece of dirt was on top), then this is not acceptable IMO. There must have been a wind gust or someone kicked up dirt while he was doing the hood panel.

From your description and pictures, it seems only that one piece is affected. I would show this to the wrap guy and respectfully request him to redo this one. Mistakes happen.

AZIROC · 03-27-2022, 11:36 AM

If your not happy, contact them and let them know. Obviously don't be a dick about it, but just explain you finally saw it in the sun and found all those issues. Im sure they can fix it.

Bearded_Seamonkey · 03-27-2022, 12:22 PM

Quote:

Originally Posted by AZIROC

If your not happy, contact them and let them know. Obviously don't be a dick about it, but just explain you finally saw it in the sun and found all those issues. Im sure they can fix it.

I agree with this. Only you know if you are happy or not. There will be plenty of people who will tell you that you got cheated. If you aren’t happy, talk to them. If you got a great deal and can’t live with it, then that’s an option too. If they don’t work with you…let everyone you know not to do business with them. I had a similar experience with my ppf guy and the the owner worked with me to do what he could to fix the major issues and send me on my way as happy as possible.

Spaceme1117 · 03-27-2022, 02:54 PM

No, not acceptable at all. Should be re-done.

Corky · 03-27-2022, 09:02 PM

Are you sure they're not paint chips/imperfections that were there before the expel ?? Not a new car right ??

1badtie · 03-27-2022, 09:24 PM

Quote:

Originally Posted by Corky

Are you sure they're not paint chips/imperfections that were there before the expel ?? Not a new car right ??

Not a new car it had 24k on it prior to expel install. Yes I am 100% certain it is not pre existing paint damage there is 1-2 nicks in the paint that were there before but that is not what I am talking about. Its pretty clear there is some debris under the expel and on top of the paint. I will make the call tomorrow and talk with him. I would never be disrespectful to this guy he's a good dude and I have known him prior to this. Hopefully he will replace it and it won't cost him much since he is a xpel certified dealer.

SOCAL.M6.ZLE · 03-28-2022, 12:07 PM

if a day in the sun doesn't help, than i would send the car back to him... that sucks for him big-time... that material is very expensive, and the labor sucks.

1badtie · 03-28-2022, 06:49 PM

UPDATE - I called and explained what I was seeing and he said bring it by. He took a quick look at it and said ya ill replace that piece no problem. So far so good hopefully this next install goes better will update again when it is replaced.

Jofu · 03-28-2022, 08:28 PM

Good to hear! Shit happens, but how they handle it afterwards is what separates good shops from bad ones

Geoff

AZIROC · 03-28-2022, 09:55 PM

Glad to hear it has a positive outcome. Or atleast positive so far.

1badtie · 04-10-2022, 03:49 PM

Quote:

Originally Posted by AZIROC

Glad to hear it has a positive outcome. Or atleast positive so far.

UPDATE dropped the car off Friday and got it back Saturday afternoon the Xpel on the hood was stripped off and redone and looks flawless. Sitting in the Sun drying currently at the house. All is well, he was cool about it!

03-26-2022, 11:23 PM	#1
1badtie Drives: 2018 Camaro ZL1 Join Date: Nov 2009 Location: Central Arkansas Posts: 1,214	Is this xpel install acceptable 2nd time dropping car off at this shop first time was great. This time though it was dark when I picked the car up and drove it home it was a few days before I really got to look at it in the sun. This was a pre cut kit including the front half of hood, fenders, mirror caps and upper bumper piece. There are around 35-45 pieces of dirt or sand and 1 large hair under the xpel. You really don’t notice it unless you lean down and get 1-2 feet away from the hood. You really can't see it if the sun is shining directly on it. What y’all think? Attached Images __________________ 2018 ZL1 M6 NGM PPF and Ceramic coating IG: NGMZL1 2010 2SS RS --- SOLD MODS- Performance: BMR trailing arms & bushings \| BMR Toe links \| X-pipe \| Muffler delete \| Vmax ported throttle body \| Apex "strong" MAS \| Vararam CAI \| Apex catch can \| Kooks Headers \| Kooks HF Cats \| Dyno tuned by GPI 417 RWHP 409 FT-Lb Cosmetic: painted Zl1 rockers \| Zl1 grill \| AAC side markers \| AAC LED backup lights \| windows tint \| taillight tint \| JDP tow hook \| all emblems blacked out \| LED fogs Last edited by 1badtie; 03-27-2022 at 08:17 AM.

03-26-2022, 11:25 PM	#2
1badtie Drives: 2018 Camaro ZL1 Join Date: Nov 2009 Location: Central Arkansas Posts: 1,214	It’s worth noting that this guy has been doing wraps for 25+ years he also did the front bumper which is difficult and it came out great. The seams are good and no air bubbles are present. __________________ 2018 ZL1 M6 NGM PPF and Ceramic coating IG: NGMZL1 2010 2SS RS --- SOLD MODS- Performance: BMR trailing arms & bushings \| BMR Toe links \| X-pipe \| Muffler delete \| Vmax ported throttle body \| Apex "strong" MAS \| Vararam CAI \| Apex catch can \| Kooks Headers \| Kooks HF Cats \| Dyno tuned by GPI 417 RWHP 409 FT-Lb Cosmetic: painted Zl1 rockers \| Zl1 grill \| AAC side markers \| AAC LED backup lights \| windows tint \| taillight tint \| JDP tow hook \| all emblems blacked out \| LED fogs

03-27-2022, 08:23 AM	#4
arpad_m Drives: 2018 Camaro 2SS A8 Join Date: Jul 2017 Location: East Tennessee Posts: 11,616 View My Garage	If those are indeed pieces of dirt and debris under the film (and I'm only saying this because there were times when I thought the same about my car, yet it turned out the smudge or piece of dirt was on top), then this is not acceptable IMO. There must have been a wind gust or someone kicked up dirt while he was doing the hood panel. From your description and pictures, it seems only that one piece is affected. I would show this to the wrap guy and respectfully request him to redo this one. Mistakes happen. __________________ 2018 Camaro 2SS — G7E MX0 NPP F55 IO6 735 rwhp \| 665 rwtq Magnuson TVS 2300 80mm pulley \| Kooks 1 7/8" LT headers \| JRE smooth idle terminator cam \| LT4 FS & injectors \| TSP forged pistons & rods JMS PowerMAX \| DSX flex fuel kit \| Roto-Fab CAI \| Soler 95mm LT5 TB \| 1LE wheels \| 1LE brakes \| BMR rear cradle lockout \| JRE custom tune 1100 - 1/30/18 \| 2000 - 1/31/18 3000 - 2/06/18 TPW 2/26/18 3400 - 2/19/18 \| 3800 - 2/26/18 4300 - 2/27/18 \| 4B00 - 3/01/18 4200 - 3/05/18 \| 4800 - 3/14/18 5000 - 3/16/18 \| 6000 - 3/19/18 Last edited by arpad_m; 03-27-2022 at 12:06 PM.

03-27-2022, 09:02 PM	#8
Corky Drives: 2019 1SS M6 Join Date: Feb 2020 Location: Harrisburg,Pa. Posts: 74	Are you sure they're not paint chips/imperfections that were there before the expel ?? Not a new car right ?? __________________ 1st Gen ground effects kit GBA black , GM CAI , Velossa Ram Air, Expel PPF, illuminated door sills, Upgraded door panels with spectrum lighting

03-28-2022, 12:07 PM	#10
SOCAL.M6.ZLE Having FUN in the SUN... Drives: 2022 M6 ZL1 1LE Join Date: Jan 2022 Location: San Diego CA Posts: 1,052	if a day in the sun doesn't help, than i would send the car back to him... that sucks for him big-time... that material is very expensive, and the labor sucks. __________________ 2022 M6 ZLE: Katech CNC Ported Blower + Ported Heads + 103mm TB + Oil Pump + C5R Chain + Valve Covers + Coil Relocation TSP VVT and DoD Delete Covers + LME Chain Guide + DSX Billet Lid + ATI Damper + 9.17" Lower + 2.4" Upper + MM Wild CC Coated ARH + AWE Touring + Magnaflow Center X + E85 + MSD Coils + Banks iDash + JMS Booster + Synergy Fender Tank ALL the RED Rear End BMR Goodies + JRE Terminator Cam Package + Remote Tuning and Moral Support from TED @ JRE BMR Motor Mounts + DMS Front HX + FIC 30's + APEX SM.10's + 305/345 R888R's = 770rwhp 785rwtq @E50 13.5psi

03-27-2022, 08:13 AM	#3
Jofu Drives: 2022 Wild Cherry ZL1 1LE Join Date: Mar 2021 Location: Fremont, CA Posts: 446	It's obviously all personal preference, but assuming you paid north of $3k for that job, I would bring it up to those guys' attention and ask for a redo on that front piece. I'd be worried long term that the dirt might negatively affect the paint, although I admittedly have no proof of that. If they've been in business this long, they should stand behind their work and agree to redoing it. Best of luck! Geoff

03-27-2022, 11:36 AM	#5
AZIROC Drives: '86 IROC-Z '18 ZL1 Join Date: Jul 2019 Location: Arizona Posts: 734	If your not happy, contact them and let them know. Obviously don't be a dick about it, but just explain you finally saw it in the sun and found all those issues. Im sure they can fix it.

03-27-2022, 02:54 PM	#7
Spaceme1117 Drives: 2017 Camaro SS, 2011 Corvette GS Join Date: Feb 2019 Location: Erlanger, Kentucky 41018 Posts: 815	No, not acceptable at all. Should be re-done.

03-28-2022, 06:49 PM	#11
1badtie Drives: 2018 Camaro ZL1 Join Date: Nov 2009 Location: Central Arkansas Posts: 1,214	UPDATE - I called and explained what I was seeing and he said bring it by. He took a quick look at it and said ya ill replace that piece no problem. So far so good hopefully this next install goes better will update again when it is replaced. __________________ 2018 ZL1 M6 NGM PPF and Ceramic coating IG: NGMZL1 2010 2SS RS --- SOLD MODS- Performance: BMR trailing arms & bushings \| BMR Toe links \| X-pipe \| Muffler delete \| Vmax ported throttle body \| Apex "strong" MAS \| Vararam CAI \| Apex catch can \| Kooks Headers \| Kooks HF Cats \| Dyno tuned by GPI 417 RWHP 409 FT-Lb Cosmetic: painted Zl1 rockers \| Zl1 grill \| AAC side markers \| AAC LED backup lights \| windows tint \| taillight tint \| JDP tow hook \| all emblems blacked out \| LED fogs

03-28-2022, 08:28 PM	#12
Jofu Drives: 2022 Wild Cherry ZL1 1LE Join Date: Mar 2021 Location: Fremont, CA Posts: 446	Good to hear! Shit happens, but how they handle it afterwards is what separates good shops from bad ones Geoff

03-28-2022, 09:55 PM	#13
AZIROC Drives: '86 IROC-Z '18 ZL1 Join Date: Jul 2019 Location: Arizona Posts: 734	Glad to hear it has a positive outcome. Or atleast positive so far.

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