[dohvb1]

I went and picked up car on the 4th. The dealership had it for a week to install it the stripes on the back end they failed to install initially. Then, despite a salesman calling to tell me the stripes were in, they weren't and had to be ordered. Anyway, I inspect the work and it sure looks to me like something is missing.
Before I blow a gasket, I pull up official Chevy sites and there appears to be stripes on the spoiler. I point this out to the sales guy, he says the guy who did the stripes is someone they sub the work out to and is the best in Charlotte(which if true, Charlotte has low standards) The guy went to see if maybe the stripes didn't come in or were ordered wrong.
A few minutes later he comes out with the Official Chevy diagram for it. He said stripes (4) were for the trunk lid and it doesn't specifically show stripes on the spoiler and that stripes(3) were for below the spoiler.
He actually just called and said they ordered the stripes that came up when they punched in my VIN and according to the VIN there was no spoiler stripes, but he dug a bit further and if they remove the VIN the spolier stripes show up.
Every picture I've seen has stripes on it. It shouldn't be this difficult should it?
I hate being that guy to complain and want compensation but this dealership has screwed up 3 times with these stripes, not installing them initially, telling me there were in when they weren't, telling me the car was now ready when it isn't. I've had the car just over a month, and the dealership had it for over a week of that time. Not to mention, the day after I got it I took it took it to a closer dealership to look at the Side Detection Error and they said the sensors were not hooked up and the original dealership should have caught it since the warning pops up every time you started the car. I'm not wrong it thinking I should get something for my trouble, for telling them on two different occasions they messed up, driving back and forth to the dealership multiple times, being without the car for a week, I should get something right?
Sorry about the rant, I'm just really frustrated and damn does it look ugly with stripes on the back but not the spoiler.

[Camaro_QC]

Maybe not a compensation but at least making sure that the car is as you want it.

If all the advertisement show the spoiler stripes, you should get them, at their expense. Afterwards, they will deal with GM to get a refund.

[VQ35DE]

Do the stripes on EVERY "Hot Wheels" car get put on at the dealer ?

[dohvb1]

Originally Posted by VQ35DE

Do the stripes on EVERY "Hot Wheels" car get put on at the dealer ?

My understanding is the front stripes come from the factory but the rear stripes and several other options are installed at the dealership, well are supposed to be anyway.

[nancygrl]

Every 2018 hotwheels edition I've seen has the stripes on the spoiler as well as going underneath the spoiler.

[VQ35DE]

Originally Posted by dohvb1

My understanding is the front stripes come from the factory but the rear stripes and several other options are installed at the dealership, well are supposed to be anyway.

Did not know that.

[RollaMo]

Take this picture in and show them. GM marketing display

[Zspoiler]

You could go over their heads and contact Chevrolet themselves, And or take them to small claims court .Then another is to take it to a body shop and send them the bill.

[Riverside2SS]

Yeah, that's definitely not right. Sounds like it's time to get the general manager or dealer rep. involved.

[Tyl3r]

Originally Posted by Zspoiler

You could go over their heads and contact Chevrolet themselves, And or take them to small claims court .Then another is to take it to a body shop and send them the bill.

Small claims court - seems like overkill, no?

[DFWZ28]

it looks like something is missing. they are awesome cars and not cheap. if it is of concern now...in a few months or years it will really bug you. get them installed and contact the GM rep in your area or chevrolet direct.

[iPODFAN11]

So. Hot Wheels edition. The cars arrive at the dealer with a low wing (base I4/V6 wing). That wing gets removed and replaced with the dovetail style wing (some drilling required). The dealer is supposed to set up the wing and get it ready to be attached. Then, the decklid stripes are supposed to be installed with the wing off, then the wing gets striped, and then and only then does the wing get installed. Sounds to me someone missed a step and either tossed the spoiler stripe, or forgot to install it.

I also grabbed the VIN to ours at work, and was able to get all the stripes to show up in the catalog, no filters pulled.







84202996.

[Liralen]

Originally Posted by VQ35DE

Do the stripes on EVERY "Hot Wheels" car get put on at the dealer ?

Yes on the coupes, they have a special spoiler that is installed at the dealership and the stripes on the decklid, spoiler and around the trunk breaklight.

Convertibles come with the correct spoiler and stripes on....so no dealer installation for them. Only item on the convertible that needs installing at the dealership (other than trunk mats) is the ground affects. Although heard one guy needed his wheels installed, that they shipped them with a different set on..

[Liralen]

Originally Posted by dohvb1

I went and picked up car on the 4th. The dealership had it for a week to install it the stripes on the back end they failed to install initially. Then, despite a salesman calling to tell me the stripes were in, they weren't and had to be ordered. Anyway, I inspect the work and it sure looks to me like something is missing.
Before I blow a gasket, I pull up official Chevy sites and there appears to be stripes on the spoiler. I point this out to the sales guy, he says the guy who did the stripes is someone they sub the work out to and is the best in Charlotte(which if true, Charlotte has low standards) The guy went to see if maybe the stripes didn't come in or were ordered wrong.
A few minutes later he comes out with the Official Chevy diagram for it. He said stripes (4) were for the trunk lid and it doesn't specifically show stripes on the spoiler and that stripes(3) were for below the spoiler.
He actually just called and said they ordered the stripes that came up when they punched in my VIN and according to the VIN there was no spoiler stripes, but he dug a bit further and if they remove the VIN the spolier stripes show up.
Every picture I've seen has stripes on it. It shouldn't be this difficult should it?
I hate being that guy to complain and want compensation but this dealership has screwed up 3 times with these stripes, not installing them initially, telling me there were in when they weren't, telling me the car was now ready when it isn't. I've had the car just over a month, and the dealership had it for over a week of that time. Not to mention, the day after I got it I took it took it to a closer dealership to look at the Side Detection Error and they said the sensors were not hooked up and the original dealership should have caught it since the warning pops up every time you started the car. I'm not wrong it thinking I should get something for my trouble, for telling them on two different occasions they messed up, driving back and forth to the dealership multiple times, being without the car for a week, I should get something right?
Sorry about the rant, I'm just really frustrated and damn does it look ugly with stripes on the back but not the spoiler.

Am so very sorry to see that happened to you. Unfortunately not all dealerships are very well informed about the items they are required to install. Definitely go back, talk with the dealership GM though and show him the photos. You can also join our facebook group at https://m.facebook.com/groups/819110044958298 , where we have Adam Barry, the designer of the special editions as a member. You will get lots of great information and feedback from there as well as here. If you PM me your facebook name, will make sure you get vetted into the group that much faster (I am the founder and main admin of that group).