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Old 12-21-2016, 01:25 PM   #1
G.Edwan
 
Drives: 2SS Sliver BS MRC NPP A8
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Clunking sound from rear on light to medium bumps

I've got a 2SS A8, I got 5000 miles so far. I've noticed a clunking sound coming from the passenger rear suspension area., usually over rough roads and light bumps.
Any ideas or any have experienced the same.

I have uploaded a video. Sorry for the quality.

https://youtu.be/VJ1jczFolTI
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Old 12-28-2016, 03:30 PM   #2
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Quote:
Originally Posted by G.Edwan View Post
I've got a 2SS A8, I got 5000 miles so far. I've noticed a clunking sound coming from the passenger rear suspension area., usually over rough roads and light bumps.
Any ideas or any have experienced the same.

I have uploaded a video. Sorry for the quality.

https://youtu.be/VJ1jczFolTI
Hello G.Edwan,

We're sorry to hear of this noise concern in your vehicle, and appreciate you providing the video. As we're not trained technicians, we do rely heavily on the expertise of our certified dealers to diagnose concerns such as these. If it'd be of interest, we'd be happy to reach out to your dealership to facilitate a service appointment.

Please feel free to send us a private message including your VIN, full contact information, current mileage, and preferred dealer. Once we have these additional details, we'll be sure to take the next steps!

Thank you,

Angela O.
Chevrolet Customer Care
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Old 12-29-2016, 12:39 AM   #3
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I have a 2SS A8 convertible with 6,000 miles that just started doing a similar thing. Mine also seems to do it when the car "twists" turning up or down an incline at an angle. The weather has gotten colder so I wonder if that has has something to do with it. Will probably try to look at it after the holidays.
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Old 12-29-2016, 03:15 AM   #4
G.Edwan
 
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Originally Posted by Chevrolet Customer Svc View Post
Hello G.Edwan,

We're sorry to hear of this noise concern in your vehicle, and appreciate you providing the video. As we're not trained technicians, we do rely heavily on the expertise of our certified dealers to diagnose concerns such as these. If it'd be of interest, we'd be happy to reach out to your dealership to facilitate a service appointment.

Please feel free to send us a private message including your VIN, full contact information, current mileage, and preferred dealer. Once we have these additional details, we'll be sure to take the next steps!

Thank you,

Angela O.
Chevrolet Customer Care
Thanks, sent you a PM.
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Old 12-29-2016, 04:49 AM   #5
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I noticed this on mine duing a "twist" like Marks... Im now on aFe coils so Im sure ill have to resolve this myself..
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Old 12-29-2016, 06:26 AM   #6
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Check the swaybar brackets.
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Old 01-09-2017, 12:01 AM   #7
G.Edwan
 
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I have uploded a new VID which is much better from the previous one.

The car is at the service now.

https://youtu.be/4-xbUxG_Cwc
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Old 01-09-2017, 05:16 AM   #8
G.Edwan
 
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Got the car back and its fixed,

they have removed and re-fixed the rear wheel parking brake shoe.
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Old 01-19-2017, 01:54 PM   #9
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Quote:
Originally Posted by Mark114 View Post
I have a 2SS A8 convertible with 6,000 miles that just started doing a similar thing. Mine also seems to do it when the car "twists" turning up or down an incline at an angle. The weather has gotten colder so I wonder if that has has something to do with it. Will probably try to look at it after the holidays.
Hi Mark114,

We are sorry to see that you too are experiencing the clunking noise. You mentioned visiting your local dealership after the holidays. If you would like an additional layer of assistance or have any questions, feel free to send us a message. We are always happy to assist the best way possible.

Best,

Erica W.
Chevrolet Customer Care
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Old 02-26-2017, 12:11 PM   #10
shewstring
 
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Originally Posted by G.Edwan View Post
Got the car back and its fixed,

they have removed and re-fixed the rear wheel parking brake shoe.
Thanks for posting this G. Edwan. My 2SS convertible developed the same noise last Fall. I took it in to the dealer, but they couldn't reproduce. This will help provide the service department some insight when I take it again after I get it from storage (April 1st).
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Old 04-18-2017, 04:02 AM   #11
G.Edwan
 
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The issue is back with an added SQUEAKING sound :(
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Old 04-19-2017, 04:41 PM   #12
FdeleonZ28
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did they say what exactly they did to fix this?
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Old 04-25-2017, 10:23 PM   #13
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Quote:
Originally Posted by G.Edwan View Post
I've got a 2SS A8, I got 5000 miles so far. I've noticed a clunking sound coming from the passenger rear suspension area., usually over rough roads and light bumps.
Any ideas or any have experienced the same.

I have uploaded a video. Sorry for the quality.

https://youtu.be/VJ1jczFolTI
Did the NSA take this down?
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Old 04-25-2017, 10:24 PM   #14
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take the wheels off and torque the sway bar connections
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