[TBAtilidk]

Currently a Chevrolet dealer has had my 16 SS for about 45 days now and it doesn't look like it will be coming back anytime soon. My service rep stated he does not know when parts will come in. I must add I've been nothing but patient but I am starting to see/hear others getting their vehicles back that were in the service pipeline.

My question is how long is reasonable to wait until I take my car to another dealer? (Car was burglarized and left with a damaged sunroof frame which is the part they are waiting to arrive)

Thanks

[mitdr774]

My 2020 is on day 25 at the dealer waiting for a rear caliper. The strike really put a stop to the supply of parts to dealers. Going to another dealer probably wont help unless they already have the part.

[Blue_6.2]

If I am you

1. call around to other dealership service departments, ask if they have said part in stock. If not, how long would it take to obtain said item.

2. If, by some miracle, someone has the part in hand, call your dealership and see if they are willing to send a runner to pick it up, otherwise explain to them that time's a wastin' and you will take your car to that dealership for a fix.

3. No one has the part BUT one or more dealerships give you a firm ETA on part arrival. Call your dealership and inform them of your findings, ask them if they can confirm a similar time frame. If they can, then (assuming you desire to remain on peachy keen terms with the present service department) urge them upward and onward and take them a bag of BoJangles biscuits the following morning.

4. No one has the part and no one has any idea when they can get it. You are still up the famous creek, sans paddle. Treat yourself to a bag of BoJangles biscuits.

[BZSS]

I’ve been waiting for a replacement dash piece for ~45 days now myself. Luckily I still have my car as I’m doing the replacement.


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[TBAtilidk]

Originally Posted by Blue_6.2

If I am you

1. call around to other dealership service departments, ask if they have said part in stock. If not, how long would it take to obtain said item.

2. If, by some miracle, someone has the part in hand, call your dealership and see if they are willing to send a runner to pick it up, otherwise explain to them that time's a wastin' and you will take your car to that dealership for a fix.

3. No one has the part BUT one or more dealerships give you a firm ETA on part arrival. Call your dealership and inform them of your findings, ask them if they can confirm a similar time frame. If they can, then (assuming you desire to remain on peachy keen terms with the present service department) urge them upward and onward and take them a bag of BoJangles biscuits the following morning.

4. No one has the part and no one has any idea when they can get it. You are still up the famous creek, sans paddle. Treat yourself to a bag of BoJangles biscuits.

All good ideas, regardless I'll give it a few more days. Almost forgot I even owned the car it's been that long.

[KirkH]

Just got a call that the new catalytic converter I have been waiting on has arrived at the dealership.