Am I the only one with a Onstar Data Plan - Page 3

17rsvert · 06-06-2018, 09:13 PM

Ok I got it to work. It took a call to OnStar and one hour of my time. Because my wife had an old OnStar account with her Cruze, they added my Camaro to her account because we have the same address/home phone. I'm still not clear on all the steps reqiured, but involved setting up a 4 digit pin and then linking the my.chevrolet.com account with the OnStar account then adding the Cruze to my account, which actually ended up being HER account with my sign in and password. Still haven't figured that one out.

Anyway, in case you weren't aware, you can add vehicles to the same OnStar account at no addional cost. In my case, I got 5 years free basic service, which means my wife's 7 year old Cruze ALSO has 5 years of free basic service.

Bottom line: you need to call OnStar to activate service, you can't do it yourself on line.

PnCRedJwl2SS · 06-06-2018, 09:21 PM

Hey everyone...take heed.

I posted a comment on this thread a few days ago. In the post, I revealed that I subscribe to the AT&T Unlimited Data plan through OnStar.

The next day, I received an email that was supposedly from OnStar, telling me that my WiFi hotpot has been disabled because they were unable to process my last payment (I have payments automated from my credit card). There was a number to call and a link to click on to update my credit card info.

I called the BS flag. First, my WiFi is working fine in the car, Second, I called OnStar using the button on the mirror in my car and they said they didn't send the email and my account is fine.

Someone probably trying to run a scam on folks in this thread. Keep your wits about you!

17rsvert · 06-06-2018, 09:29 PM

Quote:

Originally Posted by PnCRedJwl2SS

...and a link to click on to update my credit card info.

NEVER, EVER click a link asking to verify information

JoeCamaro444 · 06-06-2018, 11:08 PM

Quote:

Originally Posted by 17rsvert

Ok I got it to work. It took a call to OnStar and one hour of my time. Because my wife had an old OnStar account with her Cruze, they added my Camaro to her account because we have the same address/home phone. I'm still not clear on all the steps reqiured, but involved setting up a 4 digit pin and then linking the my.chevrolet.com account with the OnStar account then adding the Cruze to my account, which actually ended up being HER account with my sign in and password. Still haven't figured that one out.

Anyway, in case you weren't aware, you can add vehicles to the same OnStar account at no addional cost. In my case, I got 5 years free basic service, which means my wife's 7 year old Cruze ALSO has 5 years of free basic service.

Bottom line: you need to call OnStar to activate service, you can't do it yourself on line.

Glad to hear 👍🏻

PnCRedJwl2SS · 06-06-2018, 11:46 PM

Quote:

Originally Posted by 17rsvert

NEVER, EVER click a link asking to verify information

Amen, brother...only a fool would fail for such an obvious ploy.!

wildchevy · 06-07-2018, 12:21 AM

Quote:

Originally Posted by Emoto

No, I do the monthly $10 plan as well. I like roaming around with a network named "Surveillance Van 7".

mine is Prostitute Sting, until the 3 free months run out lol

PnCRedJwl2SS · 06-07-2018, 12:20 PM

Quote:

Originally Posted by PnCRedJwl2SS

Hey everyone...take heed.

I posted a comment on this thread a few days ago. In the post, I revealed that I subscribe to the AT&T Unlimited Data plan through OnStar.

The next day, I received an email that was supposedly from OnStar, telling me that my WiFi hotpot has been disabled because they were unable to process my last payment (I have payments automated from my credit card). There was a number to call and a link to click on to update my credit card info.

I called the BS flag. First, my WiFi is working fine in the car, Second, I called OnStar using the button on the mirror in my car and they said they didn't send the email and my account is fine.

Someone probably trying to run a scam on folks in this thread. Keep your wits about you!

Update: it turns out it was not a scam. My Wi-Fi hotspot turned off this morning. When I contacted OnStar, they told me that their system for processing credit card payments was having trouble, but it is resolved now. They got my Wi-Fi hotspot back up and running in about 10 minutes.

Emoto · 06-07-2018, 12:57 PM

Quote:

Originally Posted by wildchevy

mine is Prostitute Sting, until the 3 free months run out lol

HAHAHAHA!!!

john94si · 06-11-2018, 01:58 PM

I have 2 small kids that want to use their iPads in the car so i added the unlimited 20gb to my att plan. Also I was always close and sometimes went over my15gb shared plan with just my phones. Now in the car all my phones use the unlimited data so no chance of going over any longer.

06-06-2018, 09:21 PM	#30
PnCRedJwl2SS Howdy! Pete here... Drives: 2017 50th Anniv 2SS, A8, NPP, MRC Join Date: Jul 2009 Location: Schertz, TX Posts: 1,379 View My Garage	HEADS-UP! Possible Scam! Hey everyone...take heed. I posted a comment on this thread a few days ago. In the post, I revealed that I subscribe to the AT&T Unlimited Data plan through OnStar. The next day, I received an email that was supposedly from OnStar, telling me that my WiFi hotpot has been disabled because they were unable to process my last payment (I have payments automated from my credit card). There was a number to call and a link to click on to update my credit card info. I called the BS flag. First, my WiFi is working fine in the car, Second, I called OnStar using the button on the mirror in my car and they said they didn't send the email and my account is fine. Someone probably trying to run a scam on folks in this thread. Keep your wits about you! __________________ PnCRedJwl2SS 2017 50th Anniversary Edition, A8, NPP, MRC, w/Sunroof and Glow-tie! ___________________________________________ ___________________________________________ Ordered from GM Delivered to dealership and home 9-16-16 This car is a beast!

06-06-2018, 09:13 PM	#29
17rsvert Drives: 2017 HBM 2LT RS Convertible V6 A8 Join Date: Jan 2018 Location: NJ Posts: 654	Ok I got it to work. It took a call to OnStar and one hour of my time. Because my wife had an old OnStar account with her Cruze, they added my Camaro to her account because we have the same address/home phone. I'm still not clear on all the steps reqiured, but involved setting up a 4 digit pin and then linking the my.chevrolet.com account with the OnStar account then adding the Cruze to my account, which actually ended up being HER account with my sign in and password. Still haven't figured that one out. Anyway, in case you weren't aware, you can add vehicles to the same OnStar account at no addional cost. In my case, I got 5 years free basic service, which means my wife's 7 year old Cruze ALSO has 5 years of free basic service. Bottom line: you need to call OnStar to activate service, you can't do it yourself on line.

06-11-2018, 01:58 PM	#37
john94si Drives: 17 2ss vert Join Date: Dec 2017 Location: orlando Posts: 89	I have 2 small kids that want to use their iPads in the car so i added the unlimited 20gb to my att plan. Also I was always close and sometimes went over my15gb shared plan with just my phones. Now in the car all my phones use the unlimited data so no chance of going over any longer.

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