Personally Insulted by Salesmans text at Munday Chevrolet - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

pickwithaustin · 07-15-2015, 03:34 PM

Have a professional discussion with the Sales Manager or the General Manager of the dealership. If they don't call you back, go see them in person and/or write them a letter. I had an issue with a dealer's service department once and I wrote a letter to the owner of the dealership and it resulted in them refunding all of my money and apologizing for the bad service. Give them that chance. They ARE responsible for the way their employee's behave, to a certain degree, but you have to let them have the opportunity to correct the issue. Sounds like they have a bad employee. You should be able to get some results and if you do not, calmly but firmly escalate it. Publishing the name of the dealership itself, before their senior management has a chance to correct the issue, is probably not very fair.

Ben69 · 07-15-2015, 03:37 PM

It was Munday Chevrolet in Houston Texas, if anyone is considering buying from them.
Just be careful. I wouldnt want anyone from my own community going through this.

Sapper12b · 07-15-2015, 03:39 PM

Quote:

Originally Posted by pickwithaustin

They ARE responsible for the way their employee's behave, to a certain degree, but you have to let them have the opportunity to correct the issue. Sounds like they have a bad employee. You should be able to get some results and if you do not, calmly but firmly escalate it. Publishing the name of the dealership itself, before their senior management has a chance to correct the issue, is probably not very fair.

100% agree , go and talk to the manager in person and allow him the opprotunity to fix the problem.

FenwickHockey65 · 07-15-2015, 03:40 PM

Dealer employees are not employed by Chevrolet or General Motors.

Talk to his manager.

gajagfan · 07-15-2015, 03:43 PM

Quote:

Originally Posted by Ben69

It was Munday Chevrolet in Houston Texas, if anyone is considering buying from them.
Just be careful. I wouldnt want anyone from my own community going through this.

I would do less talking about this here and more talking about this to them. Your not helping your cause here. Your best leverage is them trying to help you to reduce damage control. If you have already crushed them in public, not so much incentive for them to help you.

Ben69 · 07-15-2015, 03:43 PM

The thing is Im from south texas. I was in Houston for the week on business. The drive over there would be 5 hours and 5 hours back.

JLSuperfly · 07-15-2015, 03:43 PM

Quote:

Originally Posted by pickwithaustin

Have a professional discussion with the Sales Manager or the General Manager of the dealership. If they don't call you back, go see them in person and/or write them a letter. I had an issue with a dealer's service department once and I wrote a letter to the owner of the dealership and it resulted in them refunding all of my money and apologizing for the bad service. Give them that chance. They ARE responsible for the way their employee's behave, to a certain degree, but you have to let them have the opportunity to correct the issue. Sounds like they have a bad employee. You should be able to get some results and if you do not, calmly but firmly escalate it. Publishing the name of the dealership itself, before their senior management has a chance to correct the issue, is probably not very fair.

What Stone Cold said.

nitrosteve · 07-15-2015, 03:49 PM

Dealerships don't care and rarely does GM after you buy the vehicle. They are in business to sell cars, once they make the sale you ain't $hit.

KR4545 · 07-15-2015, 03:51 PM

WOW I always thought it was spelled bendejos with a b!

vinman · 07-15-2015, 03:52 PM

Always wanted to use that one, LOL

sherob · 07-15-2015, 04:10 PM

Westside Chevy in Katy!

Neuf Cruz · 07-15-2015, 04:11 PM

Call and email dealer manager\owner. Other than that, the salesman already got his or in better words didn't. He sent you that email because of the poor review and in return he didn't make his commission hence the nasty email. Speak with the hire ups and enjoy your new truck. Don't let a bad word ruin it. Plus you said its far away so its not like you'll be driving by to check and see if he's still working there. You might never know so move on. Bigger issue in life my friend.

But yes, I would be one pissed off pendejo as well.

dantemcc · 07-15-2015, 04:17 PM

Quote:

Originally Posted by Homeless Man

What dealership is this? Give us the name

Amen to that. Post up the name and location of the salesman and dealership. Call your local newspaper or news station and tell them about what happened. Countless stories have been brought to the forefront about shady dealerships and salesman. Put them all on blast. They only care about money and public perception. Put them on blast and they'll lose both.

Vertwheal · 07-15-2015, 04:23 PM

Sounds like somebodies got a case of the Mundays

07-15-2015, 03:34 PM	#15
pickwithaustin Drives: 2011 Camaro 2SS/RS Convertible and: Join Date: May 2014 Location: Central Texas Posts: 1,863	Have a professional discussion with the Sales Manager or the General Manager of the dealership. If they don't call you back, go see them in person and/or write them a letter. I had an issue with a dealer's service department once and I wrote a letter to the owner of the dealership and it resulted in them refunding all of my money and apologizing for the bad service. Give them that chance. They ARE responsible for the way their employee's behave, to a certain degree, but you have to let them have the opportunity to correct the issue. Sounds like they have a bad employee. You should be able to get some results and if you do not, calmly but firmly escalate it. Publishing the name of the dealership itself, before their senior management has a chance to correct the issue, is probably not very fair. __________________ --------------------------- Currently in my Garage: 2011 Camaro 2SS/RS Convertible \| 1980 Corvette Stingray \| 1981 Firebird \| 1968 El Camino \| 2007 Crown Vic Police Interceptor \| 2001 Silverado \| 2001 Blazer \| 1965 Chevy C-10 \| 2007 Harley Softail Custom \| 2013 MX-5 in Copper Red Mica \| 2000 Corvette Convertible \| 2010 Corvette Grand Sport \| 2006 Audi A3 Turbo \| 2008 BMW 328i

07-15-2015, 03:37 PM	#16
Ben69 Drives: 2013 VR ZL1 Join Date: Aug 2012 Location: Texas Posts: 139	It was Munday Chevrolet in Houston Texas, if anyone is considering buying from them. Just be careful. I wouldnt want anyone from my own community going through this. __________________ 2013 ZL1 Victory Red - 628 2015 Chevy Silverado Midnight Ed. 6.2 1500 LTZ Z71

07-15-2015, 03:40 PM	#18
FenwickHockey65 General Motors Aficionado Drives: 2023 GMC Canyon, 2020 Colorado Join Date: Aug 2008 Location: Florida Posts: 37,371 View My Garage	Dealer employees are not employed by Chevrolet or General Motors. Talk to his manager. __________________ 2023 GMC Canyon Elevation 2020 Chevrolet Colorado W/T Extended Cab (State-issued)

07-15-2015, 03:43 PM	#20
Ben69 Drives: 2013 VR ZL1 Join Date: Aug 2012 Location: Texas Posts: 139	The thing is Im from south texas. I was in Houston for the week on business. The drive over there would be 5 hours and 5 hours back. __________________ 2013 ZL1 Victory Red - 628 2015 Chevy Silverado Midnight Ed. 6.2 1500 LTZ Z71

07-15-2015, 03:52 PM	#24
vinman The BBOMG fill-in husband Drives: 2015 2SS/RS 1LE AKA V1LE Join Date: Aug 2010 Location: Elmira, NY Posts: 4,458 View My Garage	Always wanted to use that one, LOL __________________ UPSTATE C5 MEMBER

07-15-2015, 03:49 PM	#22
nitrosteve Drives: 2013 Hot Wheels Edition V-8 auto Join Date: Sep 2013 Location: Chino Hills, Ca. Posts: 73	Dealerships don't care and rarely does GM after you buy the vehicle. They are in business to sell cars, once they make the sale you ain't $hit.

07-15-2015, 03:51 PM	#23
KR4545 Drives: 2012 2SS Join Date: Jan 2015 Location: NYC area Posts: 304	WOW I always thought it was spelled bendejos with a b!

07-15-2015, 04:10 PM	#25
sherob Drives: 2015 SW 1SS/RS 1LE Join Date: Mar 2015 Location: Brighton, CO Posts: 2,736	Westside Chevy in Katy! __________________ “The Eagles and the Captain and Tennille ruled the airwaves, and we were the answer to it.” - Joey Ramone

07-15-2015, 04:11 PM	#26
Neuf Cruz Drives: 2011 LS Black on Black 6speed Join Date: Jun 2011 Location: South Beach Posts: 886	Call and email dealer manager\owner. Other than that, the salesman already got his or in better words didn't. He sent you that email because of the poor review and in return he didn't make his commission hence the nasty email. Speak with the hire ups and enjoy your new truck. Don't let a bad word ruin it. Plus you said its far away so its not like you'll be driving by to check and see if he's still working there. You might never know so move on. Bigger issue in life my friend. But yes, I would be one pissed off pendejo as well. __________________ Roto-Fab CAI-Ported Throttle Body-Black Ice Isolator-Flow Master Axle Back-RX-Catch Can-Hurst Short Throw Shifter-Trifecta Tune\Ghost Cam Phantom Billet Grill-Billet Fuel Door-Side Gills-Headlight Armor Black Out Kit-Zenik Rims-Lowering Springs-MGP Caliper Covers-Dome\Trunk\Footwell Lighting.

07-15-2015, 04:23 PM	#28
Vertwheal Drives: 2015 AGM 1SS/RS/1LE NPP Join Date: Dec 2014 Location: California Posts: 242	Sounds like somebodies got a case of the Mundays __________________ 2015 AGM 1SS/1LE/RS - NPP (Fuse Out) - Nav - Rear Vision CAI intake, ADM scoop, Rotofab washer relocation, Bo White stage II ported TB, Stainless Power 1 7/8 LT, RPI Splash Guards, Black Gorilla Locking Lug Nuts, Tuned by Rick @ Synergy Motorsports - 414/403 on a Mustang dyno