HELP! Dealer screwed up oil change - Page 2

STYLO LT1 · 04-19-2018, 08:54 PM

I posted here a while back about this same thing. It happened to me too on my first oil change. Got home and checked the dipstick an hour later as I usually do, and to my surprise absolutely no oil on the dipstick. Called the service manager immediately. Turns out the service tech shorted me 2 quarts because he went by the 6.2 V8 in one other Chevy vehicle that only requires 8 quarts instead of the 10 the Camaro requires. Service manager got me two quarts immediately and made things right with some other goodies. Those service techs that pull this kind of crap deserve a good kick in the pants in my opinion. Don’t even know the vehicles they service. Lol

RedlineSS18 · 04-19-2018, 08:55 PM

I had to move it so I started it and checked that it does have oil pressure. I’m thinking they just didn’t put enough in.

STYLO LT1 · 04-19-2018, 09:14 PM

Quote:

Originally Posted by RedlineSS18

I had to move it so I started it and checked that it does have oil pressure. I’m thinking they just didn’t put enough in.

I think it’s a Fact that they didn’t put enough in, but they did at least put some in. I’m willing to bet they put 8 quarts in instead of the 10. So if I were you I wouldn’t worry about damage and $hit like that. If you can, let them deliver at least 4 quarts to your home. Pour it in yourself til the required line on the dipstick of course. Definitely make a big stink and have the service manager give you some free services of your choice. I know they won’t have a problem with that.

Hitman84 · 04-19-2018, 09:30 PM

Quote:

Originally Posted by STYLO LT1

. Those service techs that pull this kind of crap deserve a good kick in the pants in my opinion. Don’t even know the vehicles they service. Lol

Who's fault is that though? The tech or the service department for not training them properly?

CruzySS · 04-19-2018, 09:57 PM

Your engine will be fine if they only put 6 quarts in but man would I be mad!

STYLO LT1 · 04-19-2018, 10:16 PM

Quote:

Originally Posted by Hitman84

Who's fault is that though? The tech or the service department for not training them properly?

Both. But the service techs have a damn computer that they can input the make and model or engine size of a car and it will tell them how much oil to put in. Jeez How hard can that be??

fastball · 04-19-2018, 10:41 PM

Jesus f'ing h Christ don't these dealers have any common sense or training? Just look at the back of the owners manual for all fluid capacities on every car

I wonder how many 6th gen SS motors have already started smoking or running hot due to low oil. SMDH

You can't trust a dealer if they told you the sun was in the sky. You'd have to go outside and check for yourself. On a clear and sunny 72 degree day at that!

BTW, if the engineering specs say 10 quarts, it means 10 quarts. Running with 6 might be ok very temporarily, but I guarantee GM will not honor any warranty repairs if the engine was constantly run with 6 quarts.

Further more the main concern is long term reliability. At 80k miles you could need serious engine work

NEVER run ANY engine with less oil than specified.

Oy Vay

oneredry · 04-20-2018, 08:41 AM

during the first two free oil changes, I was standing right there while they did it. the first dude who did it was new, and going through school, kept stalling my car. Had to ask me how many qts of oil. had to tell him. the 2nd oil change, Ihad my trust worthy tech that I know do it from then. I now do my own.

RedlineSS18 · 04-20-2018, 03:49 PM

I ended up having the service manager drive to my house we had to add 4 quarts or oil . I had them right up a statement on what happened should I have any issues in the future needless to say this is the first and last time dealer will change my oil..

STYLO LT1 · 04-20-2018, 04:16 PM

Quote:

Originally Posted by RedlineSS18

I ended up having the service manager drive to my house we had to add 4 quarts or oil . I had them right up a statement on what happened should I have any issues in the future needless to say this is the first and last time dealer will change my oil..

Glad to see they took care of you. Still pisses me off this keeps happening.

Wow 4 quarts short is ridiculous. Make sure they provide something extra for your inconvenience. Even if your never having them change it again. You deserve it.

ChevyRules · 04-20-2018, 08:28 PM

It was unacceptable back in 2015-2016 but somewhat understandable for this to happen due to the transition between the LS3/L99 and the LT1.

But it's disgusting this is still happening today. This is why I went to changing my own oil now too.

Marko · 04-20-2018, 09:05 PM

Hearing about shit like this makes me nervous about bringing my car in for its first oil change. I couldn’t care less about two free oil changes either.

Wish I could do it myself but I have some health issues.

The idiots at the dealership are too lazy to look at the manual

Marko · 04-20-2018, 09:17 PM

I know some guys at a quick oil change place. They can change it for me. I can even buy the oil and filter. At an auto parts store. They will only charge me for labor.

baron95 · 04-20-2018, 10:07 PM

So, what was the process to add the 4 quarts? Since the procedure is to add oil, run the car, wait 1/2 hr, measure. Add some more, run it, wait 1/2 hr, measure?

Or did they just add the 4 quarts one at a time with the engine off and measured it?

Does that provide the right measurement?

I ask because I took my one 5W40 Dexos2 oil to the dealer for them to change. Two 5L jugs, for a total of 10.6 quarts. They claimed they used all the oil.Oil on dipstick is at the very, very top of hash marks.

04-20-2018, 08:41 AM	#22
oneredry HYPER SS Drives: 2016 Supercharged 2SS Join Date: Feb 2014 Location: Troy OH Posts: 1,252	during the first two free oil changes, I was standing right there while they did it. the first dude who did it was new, and going through school, kept stalling my car. Had to ask me how many qts of oil. had to tell him. the 2nd oil change, Ihad my trust worthy tech that I know do it from then. I now do my own. __________________ Ordered: 1/15/2016 2000 status 02/01/16 3000 status 02/29/16 3400 status 03/07/16 TPW of 03/14/16 4200 status 03/17/16 in transit! Delivered 03/23/16 2SS Hyper Blue \| 6M \| NPP \| Mag ride \| ceramic white Int. \| Black out bow ties \| P3 Gauge\| Front splitter. \| 6 pot upgraded brembo brakes. \| Magnuson Supercharger/95MM pulley \| Rotofab Intake \| ZL1 side skirts \| HRE FF04 wheels - Michelin PSS4 \| ZL1 add ons rock guards and lift points. \| AWE touring - resinated catback with link pipes.

04-19-2018, 08:54 PM	#15
STYLO LT1 Drives: 2016 Camaro SS Vert. Join Date: Apr 2017 Location: Garden State Posts: 537	I posted here a while back about this same thing. It happened to me too on my first oil change. Got home and checked the dipstick an hour later as I usually do, and to my surprise absolutely no oil on the dipstick. Called the service manager immediately. Turns out the service tech shorted me 2 quarts because he went by the 6.2 V8 in one other Chevy vehicle that only requires 8 quarts instead of the 10 the Camaro requires. Service manager got me two quarts immediately and made things right with some other goodies. Those service techs that pull this kind of crap deserve a good kick in the pants in my opinion. Don’t even know the vehicles they service. Lol

04-19-2018, 08:55 PM	#16
RedlineSS18 Drives: 2018 2ss redline Join Date: Jan 2018 Location: Spokane wa Posts: 23	I had to move it so I started it and checked that it does have oil pressure. I’m thinking they just didn’t put enough in.

04-19-2018, 09:57 PM	#19
CruzySS Drives: 2016 Camaro 2ss Join Date: May 2017 Location: Annandale MN Posts: 588 View My Garage	Your engine will be fine if they only put 6 quarts in but man would I be mad!

04-19-2018, 10:41 PM	#21
fastball Banned Drives: 2017 Camaro 2SS 6MT Join Date: Aug 2006 Location: Cleveland, Ohio Posts: 4,372	Jesus f'ing h Christ don't these dealers have any common sense or training? Just look at the back of the owners manual for all fluid capacities on every car I wonder how many 6th gen SS motors have already started smoking or running hot due to low oil. SMDH You can't trust a dealer if they told you the sun was in the sky. You'd have to go outside and check for yourself. On a clear and sunny 72 degree day at that! BTW, if the engineering specs say 10 quarts, it means 10 quarts. Running with 6 might be ok very temporarily, but I guarantee GM will not honor any warranty repairs if the engine was constantly run with 6 quarts. Further more the main concern is long term reliability. At 80k miles you could need serious engine work NEVER run ANY engine with less oil than specified. Oy Vay

04-20-2018, 03:49 PM	#23
RedlineSS18 Drives: 2018 2ss redline Join Date: Jan 2018 Location: Spokane wa Posts: 23	I ended up having the service manager drive to my house we had to add 4 quarts or oil . I had them right up a statement on what happened should I have any issues in the future needless to say this is the first and last time dealer will change my oil..

04-20-2018, 08:28 PM	#25
ChevyRules Drives: 2021 Tesla Model 3 LR Join Date: May 2016 Location: USA Posts: 964	It was unacceptable back in 2015-2016 but somewhat understandable for this to happen due to the transition between the LS3/L99 and the LT1. But it's disgusting this is still happening today. This is why I went to changing my own oil now too.

04-20-2018, 09:05 PM	#26
Marko Drives: Camaro Join Date: May 2016 Location: USA Posts: 139	Hearing about shit like this makes me nervous about bringing my car in for its first oil change. I couldn’t care less about two free oil changes either. Wish I could do it myself but I have some health issues. The idiots at the dealership are too lazy to look at the manual

04-20-2018, 09:17 PM	#27
Marko Drives: Camaro Join Date: May 2016 Location: USA Posts: 139	I know some guys at a quick oil change place. They can change it for me. I can even buy the oil and filter. At an auto parts store. They will only charge me for labor.

04-20-2018, 10:07 PM	#28
baron95 2018 1LE, NASA Instructor Drives: 2018 Camaro SS 1LE Join Date: Jan 2018 Location: New England Posts: 235	So, what was the process to add the 4 quarts? Since the procedure is to add oil, run the car, wait 1/2 hr, measure. Add some more, run it, wait 1/2 hr, measure? Or did they just add the 4 quarts one at a time with the engine off and measured it? Does that provide the right measurement? I ask because I took my one 5W40 Dexos2 oil to the dealer for them to change. Two 5L jugs, for a total of 10.6 quarts. They claimed they used all the oil.Oil on dipstick is at the very, very top of hash marks.

User Name		Remember Me?
Password