04-02-2024, 10:58 AM | #1 |
Camaro #4
Drives: 2017-Hyper Blue Metallic-2LTmanual Join Date: Dec 2015
Location: NE Ohio (Akron)
Posts: 1,210
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Edelbrock Customer Service???
My '17 is at the shop because of a thermostat issue - it was stuck open, triggering a P0128 code. Figures - it happened on the way to E-Check the car, so now I can't transfer my plates until it's resolved.
Anyway, the shop doesn't want to even start the job until they have a new gasket set for the supercharger in hand. They've tried calling Edelbrock customer service, but keep getting put on hold, so the work is at a dead stop. I get that they can't sit on hold all day, so I called Edelbrock, and was promptly put on hold for 30 minutes, before I hung up and called back. Turns out only ONE guy is handling tech support today, but they took my name and phone # and promised to call me back today - some time ... I get that people don't want to work anymore and staffing is an issue everywhere, but come on now
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Don M
Supercharged LGX + 6 speed manual = FUN!! |
04-02-2024, 11:58 AM | #2 |
Drives: 2016 1SS NFG A8 Join Date: Aug 2017
Location: 46804
Posts: 6,803
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Try Superchargersonline.com
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2016 NFG 1SS A8
Options-2SS Leather/NPP Perf. mods-Whipple 2.9/Fuel System/Flex Fuel/103mm TB/Rotofab Big Gulp/Cat Deletes/Corsa NPP Per. times- 10.5 @ 137 w/ 1.8 60ft Full weight on 20's 1200DA |
04-02-2024, 12:13 PM | #3 |
Camaro #4
Drives: 2017-Hyper Blue Metallic-2LTmanual Join Date: Dec 2015
Location: NE Ohio (Akron)
Posts: 1,210
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Turns out I bitched a bit too early. Their lead supercharger tech called me within 20 minutes ... and HE also told me to use Superchargersonline.com
He said that they are an authorized distributor/repair facility, and that I (the shop) could probably get the parts a bit faster than though Edelbrock directly. He gave me the parts numbers of everything needed to pull the supercharger (both halves) and I wrote everything down, including the phone # for superchargers direct and took it to the dealer ... I've never seen dealership parts or supply guys get so excited When talking to the parts guy, I found out that he owns an SS and is a member of the same Camaro Club I belong to. They also said that while the Dexcool has its issues, if it's changed at no more than 5 year intervals, the gumming doesn't become an issue.
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Don M
Supercharged LGX + 6 speed manual = FUN!! |
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