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Old 08-06-2019, 07:56 AM   #1
Herewego
 
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July Update #18-NA-355

Anyone have a copy or link to the most recent shudder TSB? Looks like no diagnosis required if built before March 2019 based on the July update. Only customer complaint needed for dealers to perform the flush. I think I may have the start of the symptoms and would like to have documentation in case I run into a debate with the service department.

I pulled this off the Colorado forum but haven’t been able to get a complete copy.

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Old 08-06-2019, 10:18 AM   #2
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that's interesting if it's no diagnosis required now
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Old 08-06-2019, 12:10 PM   #3
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I know you got this from the Colorado forums but under the correction, it said “Diagnosis beyond the customer complaint is not required if vehicle was built prior to production dates indicated above” Do you know what the production date(s) would fall under?
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Old 08-06-2019, 12:33 PM   #4
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Quote:
Originally Posted by Azerlazer26 View Post
I know you got this from the Colorado forums but under the correction, it said “Diagnosis beyond the customer complaint is not required if vehicle was built prior to production dates indicated above” Do you know what the production date(s) would fall under?
See below...as indicated, I would like to confirm with a full copy of the update if anyone has it.

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Old 08-06-2019, 01:23 PM   #5
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Quote:
Originally Posted by Herewego View Post
See below...as indicated, I would like to confirm with a full copy of the update if anyone has it.

Attachment 998760
I’ll do some digging to confirm! Appreciate you posting the production year sheet
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Old 08-13-2019, 09:23 PM   #6
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Quote:
Originally Posted by Herewego View Post
See below...as indicated, I would like to confirm with a full copy of the update if anyone has it.

Attachment 998760
Quote:
Originally Posted by Azerlazer26 View Post
I’ll do some digging to confirm! Appreciate you posting the production year sheet
Did we ever find out more about this? Was it Colorado specific, or would camaros built after the 3/19 date have the same new fluid?
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Old 08-15-2019, 04:54 PM   #7
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i just took my car in two weeks ago for the shudder and they pretty much took my word for it and did another trans flush (first one lasted 4k miles). I have just under 100 miles so far and not issues.
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Old 08-15-2019, 07:16 PM   #8
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Same here...took my word for it
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Old 08-15-2019, 09:37 PM   #9
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Quote:
Originally Posted by tecboy View Post
Same here...took my word for it
Took mine in a couple of months ago as I could feel the start of what I felt was the shudder, tech couldn't replicate the issue so no repair done. After seeing this TSB on here, I called the dealership, brought the car in and showed the service writer the TSB from this discussion, service manager agreed and they did the flush on Aug 13, car shifts smoother, no shudder and hopefully no more issues.

I'm pretty happy with my local dealer, even though I didn't buy the Camaro from them (bought when I was posted away in the RCAF), they've been great with me. My wife's next car may come from them.

Thanks OP for the information on the TSB, saved me a lot of grief as I wanted to take the car on a very long trip but hesitated to because of this pending issue.

Last edited by Tarbender62; 08-16-2019 at 07:02 PM.
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Old 08-19-2019, 02:52 PM   #10
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Quote:
Originally Posted by Herewego View Post
See below...as indicated, I would like to confirm with a full copy of the update if anyone has it.

Attachment 998760
Anyone find it?
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The problem with this world is stupidity.
I'm not saying there should be penalties for stupidity,
but why don't we just take the warning labels off everything and let the problem solve itself.
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Old 08-27-2019, 07:17 PM   #11
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Okay , my 2016 2ss has developed the shudder. (only 12K on her ) I've read numerous posts here. The latest July TSB with the Tranny flush/ fluid replacement with the Mobil 1 . I took my car into a local dealership here in Philadelphia (not my purchase location). I laid out the issue I was having and showed them the TSB's . They took the car in and 20 mins later I was told the tech was unable to duplicate the shudder and they wouldn't perform any repair on the car. They attempted to charge me $165 as a service fee to check the issue . After some back and forth the service manager told me even if the tech was able to duplicate the shudder, it would not be covered under my remaining 2 years of Drivetrain coveage! She stated that its just a fluid issue and those are not covered! So i asked her that if i got a routine tranny flush would they replace the original fluid with the new recommended Mobil one product. She says yes and shows me the container of Mobil 1 LV ATF HP fluid .... and of course they didnt have enough to complete the job....so my car is setting there waiting for the fluid to arrive in the morning ! Now its going to cost me $249 for the flush!!!!
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Old 08-27-2019, 07:51 PM   #12
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Quote:
Originally Posted by Hyper16 View Post
Anyone find it?
Yes! Link, screenshot and attachment.

https://static.nhtsa.gov/odi/tsbs/20...63890-9999.pdf
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Originally Posted by arpad_m - “Aww, yet another oil thread with almost the same question in the OP“
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Old 08-28-2019, 06:14 AM   #13
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@aj1203: you might want to call them back ...
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Old 08-28-2019, 06:40 AM   #14
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I'd find a new dealer. You shouldn't have to pay for something like this under warranty
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