[brutusvk]

Guess who is following me on Twitter now.... Chevy customer service. They wanted to research the case. Hope it helps others.

[90503]

Originally Posted by brutusvk

Guess who is following me on Twitter now.... Chevy customer service. They wanted to research the case. Hope it helps others.

You must have signed up for the plan that's described below?....According to some, there is nothing to research, nothing to see here, no problem, all normal....Maybe you should just thank GM for the privilege of not getting your car just yet...Good luck.

Originally Posted by PYROLYSIS

GM doesn't owe you or anybody else an explanation of anything. All they owe you is a new car with everything in working order. That's exactly what they're making sure of and you're complaining. No promises have been made to you by GM and if your dealer has made some only then do you have a complaint, with your dealer. Maybe GM should have a hold my hand a pamper me with a pacifier option for your delivery for an extra $99. If that option wasn't available or you didn't pay for it then take your complaints no farther than your frilly coconut scented bathroom mirror.

[brutusvk]

We are a customer. They owe us a positive experience. Thinking otherwise creates an environment that may require tax payers to bail out the company. And what some anonymous guy on the net thinks of me is of zero concern. I doubt they are getting a new car anyways. And I doubt they are very bold in the real world. But it is easy to be pompous online.

[Zack46]

Okay so here is an UPDATE on my situation, As Of 12-2-15 at 8:51 pm:

I have taken the bull by the horns.
I have contacted GM, chevy customer service and any other contact I could find. I now have an official CASE NUMBER.
They are going to look into this, yeah I know they tell this to everyone, but hey, I have a CASE NUMBER, so that's something to go by.
I also sent emails to chevy and gm.

We will see now whether I get some movement...................

[RenegadeXR]

Originally Posted by Whitespeed

Seems that some people have very unrealistic expectations about what's involved in building a car, and we're talking about a brand new design on a brand new line. We're not talking about making hamburgers. This is an absurdly complicated process and the logistics are staggering.

I about lost it when I read the hamburger comment. I hate when people make stupid ill-formed analogies as a way to drum up their personal frustrations in a highly selective manner that oversimplifies the bigger picture and ends up skirting larger issues entirely, like safety. Listen, if the guy at Burger King forgets your pickles, you're slightly peeved. If GM forgets to inspect your brakes before delivery, you're dead. Not really an "apples to apples" comparison.

[Shortbus]

Originally Posted by mcintyre1969

Basically, it IS my car.

Unless you have the title to it in your hand, it's not.

[SSport16]

Originally Posted by Shortbus

Unless you have the title to it in your hand, it's not.

In a lot of states if there is a note in the car, like NC, the title is not in your hand until the car is fully paid off!

[neal_zack]

If you car is only at 3000 it hasn't been built yet so it can't be shipped just my $0.02

[MrImSoFly]

At this point. I would look for a Camaro on the lot. there is a good chance that some of you might find your exact build minus a couple dealer installed options. I feel like either 2 things are happening with the early builds.

1. GM logistics follows a LIFO method.
2. There are some serious problems with the early builds.

[HuJass]

Originally Posted by Shortbus

Unless you have the title to it in your hand, it's not.

The physical title is inconsequential.
As long as the paperwork has been filed at the DMV, the car is yours.
That means the second the DMV clerk hits enter after adding all your info into the system, the car is yours.

[HuJass]

Originally Posted by MrImSoFly

1. GM logistics follows a LIFO method.

Not even sure they follow that.

More like, "WEOIETGFO";
which ever one is easiest to grab, first out

[Zack46]

Originally Posted by HuJass

Not even sure they follow that.

More like, "WEOIETGFO";
which ever one is easiest to grab, first out

So, I had a 10-14-15 3800, what are you trying to say?

[Zack46]

What is happening is the 10/12 builds are the last cars to be fixed, QC holds, since they are the first ones that were built, that's why are cars are taking forever!!
One by one they are fixing each. But it does seem like some of the 10/12 and 10/19 builds that have sat for 40 plus days are now hitting 4200, 4300, 4b00, 4300 and 4200 rather quickly like in a matter of 8-9 days before hitting 4200 and than the final 5000.

[mcintyre1969]

Zack, can you please keep us updated on your case number? A lot of us are right there with you, or our cars are right there with yours anyway.