[NowaChevyGuy]

Steve is the MAN!! I know my wife will hate him, but I love the guy.. he is my #1 go to!

[1le32907]

All I can say is again more shout outs to dyno Steve for delivering in a bind. Needed it by Monday will have it tomorrow and as always victor and Steve are awesome to talk too

[BradfordCamaro]

Made a purchase. Small delay in shipping, they followed up at had it shipped as soon as it was ready.

...and problably the best price around as well....with free shipping.

Not bad

[Joe's_cool_1le]

Originally Posted by dynosteve

Hey Joel. That wasn't me posting today it was one of the staff at the office. I have racing all day and only just now back in the rv. I haven't spoken to Victor yet as to when but I will in the next 20 minutes.

AH. Thanks Steve. I really appreciate it.

[Joe's_cool_1le]

I've had quite a bit of trouble with my order with RDP and want to get others experiences and inform others about my experience.

I placed my order on May 15th for a Kooks full system - 1 7/8 Long tubes, ceramic coated, with HiFlo cats and 3" Kooks black quad tips. I asked if they were in stock and received the below response.

I received the headers a few weeks back but they were not ceramic coated so they sent me a refund for the coating and I am getting them coated locally.

The Kooks cats/exhaust are being custom made "not in stock on the shelf". They are always made to order I've since learned.

Weeks have gone by with the response that Kooks will have them done next week.
Starting early this week I pressed as to the status and for the ENTIRE week they have been unable to get a hold of Kooks. Kooks is not being responsive per my messages from RPD.

So question for others please. Have you purchased a Kooks exhaust system and how was your experience?

If no responses - others beware of my experience which has not been good.

[Joe's_cool_1le]

Originally Posted by dynosteve

Sir as i have mentioned to you in every pm that you have sent to us, kooks only do this exhaust as a custom order and i have rung and emailed them basically every day and as mentioned to you in most cases their replies have been slow and when i finally got my rep on the phone he couldnt give me a completion date, we even tryd all of kooks wholesalers around the country and there is not a system to be found, please understand i have no control what so ever how kooks run their business or their time frames, all i know is we paid them for your system the same day as you ordered it from us and we have been waiting and constantly chasing them up for you with also other orders we have in there for other makes of vehicles. We strive to give the very best service to the forum members here,we give the same response to our customers as we would like to get if we were on the other end of the sale, you would note that everytime you have contacted me i have gotten back to you immediately and chased them up straight after replying to you, If you no longer wish to wait for this system i can change it out for a different brand or just cancel your order, i will still be getting this system into stock either way as its a custom order and i cannot cancel it.

I do thank you for your responsiveness and I have addressed that in our private messages. That has never been an issue at all. My issue are what I previously stated.

[Brianw36]

What is the normal shipping time of BMR parts when ordered from rdpstore? I placed my order on Sunday and it still hasn't shipped. Just curious.

[streetyme]

I purchased a SCT X4 from dynosteve and was very impressed with his turn around and professionalism .. He even sent out my tune on a Sunday .. He walked me through the process and had No problem answering my questions very promptly... Very pleased with his whole customer service approach

[Tcamaro]

Steve,

How about you answer my 2 emails I sent over the last week and give me my refund??

[KyBoy]

Steve is great to do business with, hooks the forum members up on pricing too. Thanks Steve.

Another thing, Victor is one heck of a guy. He has gone out of his way on numerous occasions to help me out. I'm a very persistent and ocd-ish person about things and he always answers my texts and emails quickly (and there is a lot of them) and always keeps his cool with me. Thanks to you Victor.

I'll be back to do more business for sure!

Heath

[SSTony]

Steve is very quick with responses. He saved me almost 200 because he convinced me to get the cheaper diablosport unit. I love it and his tunes so far.

He has done 3 tunes for me so far. so far so good.

I want to get kooks headers but they are expensive in general.

[chrish70]

Steve Hooked both myself and my wife up with the parts we were chasing and also tuned the car at his facility on the Dyno Absolute Awesome Service Pricing and Performance and Victor and the Boys at the shop were amazing to work with as well showed me everything that was happening when installing and even gave us drinks and made us feel right at home THANKYOU

[Jas29]

Great customer service from Steve ordered my Cold air inductions cai from them and will hopefully be ordering borla atak mufflers soon too

[BurningMan]

A very good experience with Steve.