07-09-2019, 11:47 AM | #15 |
Drives: BMW M3, ZL1 1LE Join Date: Mar 2019
Location: California
Posts: 103
|
I second this. They wouldn’t even perform warranty work for me and told me to go to Sacramento where I bought the car.
|
07-09-2019, 01:45 PM | #16 |
Rayvan
Drives: 2018 1SS1LE, Silver Ice Metallic Join Date: Dec 2018
Location: San Jose, CA
Posts: 275
|
I haven't gone there for the Camaro, but the Capitol Service Dept. is run by my neighbor, Rick (He's the shop foreman). They did great on my G8GT and my GMC van. Highly recommended.
|
07-09-2019, 05:59 PM | #17 |
I'm the cats pajamas baby
Drives: 2018 Camaro SS 1LE Join Date: Oct 2018
Location: East Bay Area
Posts: 150
|
I'll give another shout out to Dublin Chevy. Had them do my first engine oil change and also had them change the rear diff fluid. Nothing was amiss or damaged and I consider that a victory.
__________________
|
07-15-2019, 03:08 PM | #18 | |
Quote:
I've had service done at all three (Capitol, Stevens Creek and Greenwood) of the dealers on various different cars. Greenwood in Hollister is my favorite, they are just easy to deal with, down to earth and never question me on issues, they fix them or road test with me to hear/ see for themselves. Capitol and Stevens Creek are very large dealers and just want you in and out. Not saying I've had a bad experience at either on the service side, but it's not the personalized approach of Greenwood. |
||
09-03-2019, 03:19 PM | #19 | ||
Drives: 2016 Camaro 2SS Convertible Join Date: Sep 2016
Location: SF Bay Area
Posts: 565
|
Quote:
Quote:
Without going into too much detail, about a week later, I show up for my appointment on Tuesday morning (last week). I was told a transmission tech wasn’t available that day (wtf? My appointment was for a transmission related issue) and I would have to leave my car overnight for the convertible related service. Early the next morning, I try contacting the service adviser to see if there's a trans tech available and if the convertible service has been started yet. No reply. I try calling shortly after lunch and leave a message. A few hours later, I get a call from the adviser. The convertible service is done, but a trans tech won't be available until next week and I'll have to make another appointment (it's my daily driver and I wasn't about to leave my car there for a week). Go to pick up my car and inspect the work. The replacement parts on the passenger side are all out of alignment. The adviser takes the car back to the shop and comes back out in less than 5 minutes. He says the parts are loose, but they'll get new parts on order, installed at my next appointment, and still honor my warranty (bumper to bumper expires a few days before my next appointment). That was the only positive part of the experience. I'll post a follow up after my next appointment. Let's see if that goes any better.
__________________
2016 Camaro 2SS, Convertible, Summit White, A8, NPP, NAV, Daily Driver (Sept. 2016-Present)
1996 Camaro Z28 with T-Tops (Sold 10.22.16) 1986 Camaro IROC-Z with T-Tops (Sold) 1961 Volkswagen Beetle with Sliding Ragtop Sunroof (2009-Present) 1964 Volkswagen Beetle with aftermarket Sliding Ragtop Sunroof (Sold) Follow me on Instagram - @gen6_2ss_vert |
||
|
|
Post Reply
|
|
|