My Experience with Bomnin Chevrolet

04lss · 08-03-2021, 08:35 AM

I bought my camaro about 2 weeks ago now. I knew i wanted a v8 manual. The LT1 fit my budget, and buying a used SS was actually more expensive by thousands.

According to auto trader there were 3 within 200 miles. the one local one was ordered by a customer and was never supposed to be put online. This left Bomnin Chevrolet in Mananas. They had two cars coming in. A black LT1 and a white one.

I went up on a Monday so they could test drive my trade in. They let me drive a used SS around the lot (selling four 41 IIRC)

The trade in value they offered had me standing up and walking towards the door. They used Carfax values which were 3-4k below KBB and Black book. After about an hour of back and forth we got my Out the door price down. All fairly normal aside from the sales person pretty aggressively telling me how to rate him in the survey.

I decided on the black one, and they started doing paperwork. I had a pre-approval, but since it was 8 pm they had to wait until the next day for final sign off by the bank.

I went home, expecting a call the next day, didnt hear anything. I called them back and was told finance would call me on Wednesday. Didn't hear anything. I tried calling them and got voicemails. At this point im wondering if something went wrong. Finally on thursday, by calling service first, i was finally routed to the right person who told me everything was fine.

This isnt a major issue, but a quick voicemail or text would have prevented the worry, doesnt speak well of the dealer in my opinion.

The real issue came when I went up thursday night to sign all the papers and pick up the car. I walked outside to see a WHITE camaro LT1 not the black one id "ordered" and then the sales guy tried to say something like "The white looks good man, you should just go for that" How are you going to tell someone that they should buy the literal opposite color from what they asked for just because you messed up and its on the lot? The audacity of that just left me floored.

I did actually get the white, as i was on the fence about color initially and in person white looks way better than the photos, but its the principle of it. Apparently finance had been using the white car's VIN for the deal too.

Finally, finance didnt ask if i wanted to do auto pay, and ran the deal through as self pay which raised my interest rate half a percent. When i mentioned this it was suggested I call the bank and have them set it up as it would mean reworking a bunch of stuff.

Thankfully my bank fixed it and lowered the interest rate for me, but wow.

They keep asking me to fill out a survey and im betting they dont actually want me to.

With all of that said. They were the only dealer within 3 hour drive that had an LT1 manual.

ckt227 · 08-03-2021, 08:53 AM

I have never had any luck there the few times they had something I was interested in. I would do the survey and just be honest, but don't exaggerate. Incentives and bonuses are impacted by the ratings, but sounds like they need to be aware of the things that went wrong. If they did this to you, how many other car buyers were done wrong?

10mm · 08-03-2021, 11:50 AM

$999 dealer fee....😒

VQ35DE · 08-03-2021, 12:22 PM

Damn what a dealer.

The Blackheart · 08-04-2021, 08:02 AM

When I was Camaro shopping, I went there and those guys would never call me back

Redlinez · 08-04-2021, 10:52 AM

After working in the new car business for 26 years now and buying over 60 cars, that's unfortunately not than uncommon of an experience. It's those few crappy games that many still play that give dealers the reputation we have.

Jofu · 08-04-2021, 03:38 PM

Of course, they have zero incentive to change anything, since you bought the car in the end anyway

Geoff

04lss · 08-04-2021, 09:32 PM

If the market wasnt the way it is, i definitely wouldnt have purchased from them.

cthulhucaller · 08-05-2021, 10:16 AM

Sounds like a good salesman to me. Sold you the car he wanted gone for the price he wanted it gone at, and let you do the chasing.

Davy_Baby9 · 08-06-2021, 02:55 PM

Quote:

Originally Posted by cthulhucaller

Sounds like a good salesman to me. Sold you the car he wanted gone for the price he wanted it gone at, and let you do the chasing.

This.

04lss · 08-10-2021, 10:30 AM

Yeah, i would have walked away 3 different times had the market been different, kinda sucks but it is what it is.

Sindri · 08-10-2021, 10:10 PM

They are the absolute worst. I went a few years ago when I was thinking about getting a 2.0T Camaro. They had a good inventory and very good advertised prices.

The salesman was a jerk, condescending to me, rude to my wife, and the actual price was significantly higher than advertised because they had included all possible rebates and incentives, some of which were mutually exclusive, and some that didn't even apply to the Camaro.

I will never set foot on their lot again and would walk before I'd buy a car from them.

08-03-2021, 08:35 AM	#1
04lss Drives: 21 Camaro, 99 Tahoe, 14 audi s4 Join Date: Jul 2021 Location: Virginia Posts: 64	My Experience with Bomnin Chevrolet I bought my camaro about 2 weeks ago now. I knew i wanted a v8 manual. The LT1 fit my budget, and buying a used SS was actually more expensive by thousands. According to auto trader there were 3 within 200 miles. the one local one was ordered by a customer and was never supposed to be put online. This left Bomnin Chevrolet in Mananas. They had two cars coming in. A black LT1 and a white one. I went up on a Monday so they could test drive my trade in. They let me drive a used SS around the lot (selling four 41 IIRC) The trade in value they offered had me standing up and walking towards the door. They used Carfax values which were 3-4k below KBB and Black book. After about an hour of back and forth we got my Out the door price down. All fairly normal aside from the sales person pretty aggressively telling me how to rate him in the survey. I decided on the black one, and they started doing paperwork. I had a pre-approval, but since it was 8 pm they had to wait until the next day for final sign off by the bank. I went home, expecting a call the next day, didnt hear anything. I called them back and was told finance would call me on Wednesday. Didn't hear anything. I tried calling them and got voicemails. At this point im wondering if something went wrong. Finally on thursday, by calling service first, i was finally routed to the right person who told me everything was fine. This isnt a major issue, but a quick voicemail or text would have prevented the worry, doesnt speak well of the dealer in my opinion. The real issue came when I went up thursday night to sign all the papers and pick up the car. I walked outside to see a WHITE camaro LT1 not the black one id "ordered" and then the sales guy tried to say something like "The white looks good man, you should just go for that" How are you going to tell someone that they should buy the literal opposite color from what they asked for just because you messed up and its on the lot? The audacity of that just left me floored. I did actually get the white, as i was on the fence about color initially and in person white looks way better than the photos, but its the principle of it. Apparently finance had been using the white car's VIN for the deal too. Finally, finance didnt ask if i wanted to do auto pay, and ran the deal through as self pay which raised my interest rate half a percent. When i mentioned this it was suggested I call the bank and have them set it up as it would mean reworking a bunch of stuff. Thankfully my bank fixed it and lowered the interest rate for me, but wow. They keep asking me to fill out a survey and im betting they dont actually want me to. With all of that said. They were the only dealer within 3 hour drive that had an LT1 manual.

08-04-2021, 10:52 AM	#6
Redlinez Shifts under load Drives: 2020 Camaro 1SS 1LE rally green Join Date: Apr 2017 Location: Fuquay-Varina, NC Posts: 1,295	After working in the new car business for 26 years now and buying over 60 cars, that's unfortunately not than uncommon of an experience. It's those few crappy games that many still play that give dealers the reputation we have. __________________ 24 Audi S3 prem plus, sport package HPDE - southeast - JTI- solo, PCA- blue. 22 Suzuki GSX-S 1000GT blue

08-03-2021, 08:53 AM	#2
ckt227 Drives: CHEVROLET CORVETTE Join Date: Feb 2021 Location: SWFL Posts: 513	I have never had any luck there the few times they had something I was interested in. I would do the survey and just be honest, but don't exaggerate. Incentives and bonuses are impacted by the ratings, but sounds like they need to be aware of the things that went wrong. If they did this to you, how many other car buyers were done wrong?

08-03-2021, 11:50 AM	#3
10mm Account Suspended Drives: My wife nuts... Join Date: Sep 2011 Location: NWFL Posts: 248	$999 dealer fee....😒

08-03-2021, 12:22 PM	#4
VQ35DE Drives: 2013 / 2SS / RS / L99 Join Date: Feb 2009 Location: Tennessee Posts: 827	Damn what a dealer.

08-04-2021, 08:02 AM	#5
The Blackheart Drives: 2019 SS/1LE Riverside Blue, Z/28s Join Date: Aug 2019 Location: Denver Posts: 97	When I was Camaro shopping, I went there and those guys would never call me back

08-04-2021, 03:38 PM	#7
Jofu Drives: 2022 Wild Cherry ZL1 1LE Join Date: Mar 2021 Location: Fremont, CA Posts: 446	Of course, they have zero incentive to change anything, since you bought the car in the end anyway Geoff

08-04-2021, 09:32 PM	#8
04lss Drives: 21 Camaro, 99 Tahoe, 14 audi s4 Join Date: Jul 2021 Location: Virginia Posts: 64	If the market wasnt the way it is, i definitely wouldnt have purchased from them.

08-05-2021, 10:16 AM	#9
cthulhucaller Drives: 2022 1SS Team Joe and Becky Join Date: Apr 2021 Location: Georgia Posts: 188	Sounds like a good salesman to me. Sold you the car he wanted gone for the price he wanted it gone at, and let you do the chasing.

08-10-2021, 10:30 AM	#11
04lss Drives: 21 Camaro, 99 Tahoe, 14 audi s4 Join Date: Jul 2021 Location: Virginia Posts: 64	Yeah, i would have walked away 3 different times had the market been different, kinda sucks but it is what it is.

08-10-2021, 10:10 PM	#12
Sindri Drives: 2022 Camaro 2SS 1LE Join Date: Sep 2018 Location: VA Posts: 100	They are the absolute worst. I went a few years ago when I was thinking about getting a 2.0T Camaro. They had a good inventory and very good advertised prices. The salesman was a jerk, condescending to me, rude to my wife, and the actual price was significantly higher than advertised because they had included all possible rebates and incentives, some of which were mutually exclusive, and some that didn't even apply to the Camaro. I will never set foot on their lot again and would walk before I'd buy a car from them.

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