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Old 04-05-2016, 11:04 PM   #85
DenverTaco07


 
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i got an idea...find the baddest shop in town that you know will make your ride fooking bad ass and you start a go fund me campaign. get gm to give you cash...

IDK...i'd pitch u 20.
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Old 04-05-2016, 11:39 PM   #86
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I am and have been a G.M employee for going on 17 years now and think that ANY person that thinks what the OP has gone through is no big deal is a complete moron.
Anyone who feels spending $40 to $50 thousand dollars on a vehicle doesn't warrant perfection is out of their mind.
The fact that it's NOT a $100,000.00 car means nothing.
My company screwed up, and the assembly plants that let these MAJOR paint imperfections out the door and into customers hands should eat the cost of these vehicles by buying them back.
When my plant makes a mistake and it gets out too one of our customers were forced to eat the cost and at times lose work because of these mistakes.
Assembly plants I guess aren't held to the standards the rest of us are.
Sorry to see ANOTHER lifelong G.M owner walk away due to very, very poor customer support.
Makes me sick too see this.
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Old 04-06-2016, 07:39 AM   #87
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Ouch. That left a mark. You hurt my feelings.

Surprised you didn't call my car Found On Road Dead or F*#+ing Old Rebuilt Dodge!




Quote:
Originally Posted by camaro1&6 View Post
just like you will expect to always be looking at the backside of unpainted chevy , I would take a unpainted chevy over a slow Ford
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Old 04-06-2016, 08:15 AM   #88
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Quote:
Originally Posted by DenverTaco07 View Post
i got an idea...find the baddest shop in town that you know will make your ride fooking bad ass and you start a go fund me campaign. get gm to give you cash...

IDK...i'd pitch u 20.
You know you might have something, I do know if they stick it to me I will do everything possible to get this out , I WILL LEAVE A MARK treat me like you want to be treated that's my way of life , eye for a eye . Great idea
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Old 04-06-2016, 08:24 AM   #89
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Quote:
Originally Posted by RobbyRocketz View Post
I am and have been a G.M employee for going on 17 years now and think that ANY person that thinks what the OP has gone through is no big deal is a complete moron.
Anyone who feels spending $40 to $50 thousand dollars on a vehicle doesn't warrant perfection is out of their mind.
The fact that it's NOT a $100,000.00 car means nothing.
My company screwed up, and the assembly plants that let these MAJOR paint imperfections out the door and into customers hands should eat the cost of these vehicles by buying them back.
When my plant makes a mistake and it gets out too one of our customers were forced to eat the cost and at times lose work because of these mistakes.
Assembly plants I guess aren't held to the standards the rest of us are.
Sorry to see ANOTHER lifelong G.M owner walk away due to very, very poor customer support.
Makes me sick too see this.
That's the sad part that this car reflects ALL GM EMPLOYEE'S I have family and friends that work for GM, they are also enraged , my great uncle was on the build team for the very first air conditioning unit designed by GM in Lockport ny Harrison Radiator plant . I've always owned GM and have never had to encounter customer service at until now , I now see why they ended up in bankruptcy this is not the way you do business, I have been thinking maybe I will just buy a Challenger when the new model comes out .Thank you for the support and being so humble
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Old 04-06-2016, 08:31 AM   #90
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Quote:
Originally Posted by activepat View Post
Ouch. That left a mark. You hurt my feelings.

Surprised you didn't call my car Found On Road Dead or F*#+ing Old Rebuilt Dodge!
You can't even beat dodge why would I put them down , I'm sorry but shoo fly your not worth my time, I apologize for giving you any of my time
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Old 04-06-2016, 09:57 AM   #91
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It's is very disappointing to hear the way this was handled.
Whether this is a 50k camaro, a 25k Malibu or even a brand new Cruze the car needs to have a certain finish quality. We should be having the same conversation to make sure that GM realizes there's an issue and can fix it in a manner that will make the upset customer a spokesperson for how well it was handled and will come back to the brand.
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Old 04-06-2016, 11:50 AM   #92
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lemon law dictates depending on state, the who what where when and why of replacing a car. First off most of the time a repaint is never good as the original. unless they do a proper primer and few stage paint coat with a good clear seal. Secondly, I would not take this lying down, I would fight and make a huge deal about it. GM doesn't want a whole new debacle after the recent ignition recalls. You have them by the balls. just do it!
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Old 04-06-2016, 11:57 AM   #93
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Quote:
Originally Posted by camaro1&6 View Post
, I now see why they ended up in bankruptcy this is not the way you do business,
The Ended up in Bankruptcy to Rid themselves of "Legacy Costs"...now they are Making $$$...but that's another Story!
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Old 04-06-2016, 12:03 PM   #94
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Well, this whole situation is a mess. I really feel bad for you. I'm not sure, but I think I remember reading in the other thread that the weather was not ideal when you picked up the car, and that you didn't want them to detail it. I could be wrong, that could've been the other guy.

Either way, buying a brand new anything is exciting, but when it is the hottest new product like this car, it is even more special. I, for one, am not going to put any blame on you for not going over the car with a "fine tooth comb". Taking delivery is a process, lots of excitement combined with a lot of monotony of paperwork. should you have looked at it closer, sure, but you already know that. Never bought a brand new car, but I've sold a few, way back when. Besides, by the time you take delivery, you shouldn't have to inspect a new car like that, no matter what it cost.

The fact that this car was put on a transport with those paint issues is bad enough. so, of course primary blame goes to the factory QC.

But this is also an alert to buyers to spend some time checking out your dealer as well. I did a little time in sales at one of the better dealerships where I lived. This dealership would delay deliveries if PDI or detail found flaws in the car. This is what should/ve happened here. I just don't see how the dealer didn't see any of this when they did PDI. If they did, and didn't bring it to your attention, this is the type of dealership we really have to avoid. This business already has a bad enough reputation because of dealerships like this. The long standing, best dealerships are the ones that depend on repeat business and word of mouth referrals, and you only get that one way, by treating your customers right, and doing right by them every time.

As far as not replacing the car, well, I have to wonder. If GM has already replaced cars because of this issue, then they have set a precedent. If they will do it for someone else, why would they not do it for you? I just don't get that. I guess, maybe you just have to keep pushing up the ladder, maybe your local reps are too worried about bonus and less worried about you. Do what you have to do, keep pushing. This isn't about making the this car right any more, this about principle, and being treated fairly.

At the end of the day, would I accept a repaint? Maybe, but certainly not at the expense of corrosion warranty on a brand new car. Someone mentioned about "being made whole" and I agree. That warranty protection is every bit a part of that. If that is not included with the repaint, then that is a benefit of buying new that you no longer have, and that is not being made "whole".

Whatever the outcome, I wish the best for you. Though this looks really bad for GM as whole, I'm not so sure that "GM" is the problem here. I feel that your case is being handled by some people within GM that have another agenda other than making this right. Keep fighting, if they have replaced one car for this, there is no reason they shouldn't replace this one, period.
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Old 04-06-2016, 12:52 PM   #95
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FWIW,iirc both the sheet metal and body that are steel are galvanized so you really will never see rusting at least not in 10years, so loosing corrosion warranty is kinda meaningless.

I'd bring it to the best most expensive paint shop and have GM pay for it all as well as throw in some extras, if you haven't you need an attorney to write a "threatening" letter which usually gets the rolling

Imo sounds like your dealing with nobody's at GM and need to move up the ladder for people who will care
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Old 04-06-2016, 02:20 PM   #96
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As I said in my earlier post ,I've bought a car that went through a hail storm before it got to the gm dealership they took a large amount off the car because of it. And they repainted it should be some type of compensation for this. Was in 2008 been trying to find the paper work for you. But it is a long time ago. Paint was good no one ever knew.

Lost the warranty because the repaint also but I think if I remember they were close to $5000 off.
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Old 04-06-2016, 06:11 PM   #97
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Call your local news stations consumer help line.
Send them photos of your situation.
Have them do a story, guarantee the dealer and G.M jump on it right quick.
I hate to suggest such an extreme but sometimes it's the only thing that works.
These news stations love going after the big boys.
The dealers prep crew should have caught the damage and sent it back to G.M for credit.
The dealer dropped the ball because they were the last one in the chain.
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Old 04-06-2016, 06:20 PM   #98
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Quote:
Originally Posted by thescreensavers View Post
FWIW,iirc both the sheet metal and body that are steel are galvanized so you really will never see rusting at least not in 10years, so loosing corrosion warranty is kinda meaningless.

I'd bring it to the best most expensive paint shop and have GM pay for it all as well as throw in some extras, if you haven't you need an attorney to write a "threatening" letter which usually gets the rolling

Imo sounds like your dealing with nobody's at GM and need to move up the ladder for people who will care
Corrosion protection on galvanized steel is only good so long as nothing scratches through the paint, primer, and into the bare steel.

Once the bare steel is exposed to the elements it will begin rusting imediately and will rust just as bad as a '72 Dodge Dart.
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