TPW 1/25/2016 -"Members Only Club" - Page 5

Medic701 · 02-01-2016, 10:56 PM

Quote:

Originally Posted by 70454

I think I might be in quality control hold/hell. My car has been at 4B00 since my car was built on 01/20/2016. Anybody else in our group been in 4B00 status for at least a week like me? My dealer told me the car has a delivery date or estimated date of 02/14 but I don't think they have a clue. For that to happen it has to get loaded on a train and depart by the weekend to make that 2/14 date.

You can also go to GM chat and they will tell you the status of your car until you finalize the paperwork, or you can ask Becky nicely.

70454 · 02-02-2016, 12:35 AM

Quote:

Originally Posted by Medic701

You can also go to GM chat and they will tell you the status of your car until you finalize the paperwork, or you can ask Becky nicely.

I have checked with Becky that is how I know what status I'm currently at. Chevy Chat is worthless and they just tell me I'm awaiting transport which I don't think is true. Chevy Chat is so dumb I had to tell them I'm waiting for a train. They didn't even know if my car is transported by train or car because they stated they didn't have access to that information.

I think I'm going to have my salesman call the DBC if I have no status changes/update movement by the time I get back from Vegas after the Super Bowl. GM is terrible with customer service issues in relation to people that order cars from them. I will never order another GM product again.

Back in 2004 when I ordered my SRT from Dodge, Dodge customer service was a 1000 times better than GM. GM could learn a bunch from Dodge when it comes to customer service/public relations in regards to customers that order vehicles from them. I guess if I ever buy another Camaro or Corvette it will not be a special order. FWIW my dealer has not been a problem and has done a great job with any request or question I have had. GM's corporate side of things is a f**king joke and I would be embarrassed if I had any connection to GM's corporate side.

All right rant is almost over. I really don't care if I'm in quality control hold I just wish someone from Chevy with some balls would tell me that and stop feeding me BS. Chevy is treating some of their customers like they are really dumb but in reality most of us Camaro owners know more about the car and the ordering process than Chevy employees know. This is mostly due to the fantastic and knowledgeable people on this forum.

Okay rant over

Medic701 · 02-02-2016, 07:43 AM

Quote:

Originally Posted by 70454

I have checked with Becky that is how I know what status I'm currently at. Chevy Chat is worthless and they just tell me I'm awaiting transport which I don't think is true. Chevy Chat is so dumb I had to tell them I'm waiting for a train. They didn't even know if my car is transported by train or car because they stated they didn't have access to that information.

I think I'm going to have my salesman call the DBC if I have no status changes/update movement by the time I get back from Vegas after the Super Bowl. GM is terrible with customer service issues in relation to people that order cars from them. I will never order another GM product again.

Back in 2004 when I ordered my SRT from Dodge, Dodge customer service was a 1000 times better than GM. GM could learn a bunch from Dodge when it comes to customer service/public relations in regards to customers that order vehicles from them. I guess if I ever buy another Camaro or Corvette it will not be a special order. FWIW my dealer has not been a problem and has done a great job with any request or question I have had. GM's corporate side of things is a f**king joke and I would be embarrassed if I had any connection to GM's corporate side.

All right rant is almost over. I really don't care if I'm in quality control hold I just wish someone from Chevy with some balls would tell me that and stop feeding me BS. Chevy is treating some of their customers like they are really dumb but in reality most of us Camaro owners know more about the car and the ordering process than Chevy employees know. This is mostly due to the fantastic and knowledgeable people on this forum.

Okay rant over

Look at my other post I was having communication problems with my dealer so i called 1-800-222-1020 told them y issue and they gave me a case number, they were very helpful to me I was on hold for about 20 min and they were the ones that told me that I was in QC hold and helped e out, I called them twice with my case number in the same weekand they helped me out try that. I was real nice to them. I am glad mine went through QC hold it took them two weeks to complete the QC, Check my signature out. the chat was somewhat helpful for the events but not really, The number above is a live person and they gave me more information then my dealer I have not talked to my dealer in two weeks now.

Medic701 · 02-02-2016, 07:44 AM

I dont know have helpful they will be if you did not finalize the deal thought but its worth the try, first time I talked to a Micky the second time i talked to a john.

mxair2001 · 02-03-2016, 03:42 PM

Any other 1/25er's have movement on their car? Mine was supposed to be scheduled for delivery tomorrow but it still hasnt left the parking lot in Lansing. :(

FlightSoftware · 02-03-2016, 04:07 PM

Same here... just got a thing from Becky. Mine's done, but parked. We're going to find out if it's on a qc hold or what...

FlightSoftware · 02-03-2016, 04:08 PM

Oh... and mine's going TO becky, so it doesn't even need a train, just a truck. And it's still there.

70454 · 02-04-2016, 08:14 AM

My camaro is at the Charlotte Michigan lot awaiting a train ride to me. I'm at 4300 status. Hopefully it leaves the train depot by this weekend. Anxious to see that 4200 status.

booger78z28 · 02-04-2016, 07:30 PM

Damn really guys?, sorry... I got mine last Friday, from my dealer here in KC!

Kellen · 02-05-2016, 10:04 AM

Mine has been at 4200 since Monday, I haven't created my onstar account or anything yet.. for those who have their car, how long did the shipping process take to get to your dealership?

FlightSoftware · 02-05-2016, 10:08 AM

Mine's going straight to becky, so no train, but it was built 1/26 and it's still not there yet. Should be sometime next week.

mxair2001 · 02-05-2016, 01:32 PM

I keep tracking mine in OnStar but it has yet to move anywhere since it was built. Dealer said target delivery date was yesterday. Sigh..

Kellen · 02-05-2016, 02:26 PM

Quote:

Originally Posted by mxair2001

I keep tracking mine in OnStar but it has yet to move anywhere since it was built. Dealer said target delivery date was yesterday. Sigh..

There's a possibility that the tracker is off.. to that extent, I don't know if it is, but I have heard others were having problems with accuracy while tracking theirs too!

mxair2001 · 02-07-2016, 09:02 PM

Dealer sent me this yesterday:

Event Description: 4300 - Intermediate Delivery
Route: FROM - LANSING GRAND RIVER MI - TO - CHARLOTTE MI
Carrier: JACK COOPER TRANSPORT

OnStar still says it in the parking lot in Lansing...so hopefully the tracker is not working and it really is on the way.

02-03-2016, 04:07 PM	#62
FlightSoftware Drives: '95 Corvette, '06 Mustang, 2LT RS Join Date: Dec 2015 Location: Alabama Posts: 428	Same here... just got a thing from Becky. Mine's done, but parked. We're going to find out if it's on a qc hold or what... __________________ Mosaic Black 2LT/RS, V6, manual, dual mode exhaust, heavy duty brakes, adrenaline red, lighting and convenience package, black bow ties

02-03-2016, 04:08 PM	#63
FlightSoftware Drives: '95 Corvette, '06 Mustang, 2LT RS Join Date: Dec 2015 Location: Alabama Posts: 428	Oh... and mine's going TO becky, so it doesn't even need a train, just a truck. And it's still there. __________________ Mosaic Black 2LT/RS, V6, manual, dual mode exhaust, heavy duty brakes, adrenaline red, lighting and convenience package, black bow ties

02-04-2016, 07:30 PM	#65
booger78z28 Drives: Waiting on my Hyper '16 Join Date: Jul 2011 Location: Kansas City Mo. Posts: 241	Damn really guys?, sorry... I got mine last Friday, from my dealer here in KC! __________________ 1978z28 Original paint 355 solid roller 4 speed 2016 Hyper Blue 1LT RS package with all the goodies Sold 6/20 12/10/21 bought a Silver Ice 2SS 6 speed with 40k

02-05-2016, 10:04 AM	#66
Kellen Drives: '16 Summit White 2SS Join Date: Jul 2015 Location: Troy, Missouri Posts: 62	Mine has been at 4200 since Monday, I haven't created my onstar account or anything yet.. for those who have their car, how long did the shipping process take to get to your dealership? __________________ Ordered: 2SS SW A8, Nav, Moonroof, NPP, Black 5-spoke rims, Black Bow Ties 1100 - 11/18 2000 - 12/11 3000 - 12/18 (TPW - 1/25) 4200 - 2/1 4800 - 2/9 5000 - 2/12

02-05-2016, 10:08 AM	#67
FlightSoftware Drives: '95 Corvette, '06 Mustang, 2LT RS Join Date: Dec 2015 Location: Alabama Posts: 428	Mine's going straight to becky, so no train, but it was built 1/26 and it's still not there yet. Should be sometime next week. __________________ Mosaic Black 2LT/RS, V6, manual, dual mode exhaust, heavy duty brakes, adrenaline red, lighting and convenience package, black bow ties

02-02-2016, 07:44 AM	#60
Medic701 Drives: 2017 ZL1 Join Date: Dec 2015 Location: NM Posts: 352	I dont know have helpful they will be if you did not finalize the deal thought but its worth the try, first time I talked to a Micky the second time i talked to a john.

02-03-2016, 03:42 PM	#61
mxair2001 Drives: 2016 Summit White 2SS Join Date: Jul 2013 Location: Austin, TX Posts: 175	Any other 1/25er's have movement on their car? Mine was supposed to be scheduled for delivery tomorrow but it still hasnt left the parking lot in Lansing. :(

02-04-2016, 08:14 AM	#64
70454 Drives: 1970 Vette,16 1SS, 07 Ford Taurus Join Date: Aug 2015 Location: Saint Peters, MO Posts: 230 View My Garage	My camaro is at the Charlotte Michigan lot awaiting a train ride to me. I'm at 4300 status. Hopefully it leaves the train depot by this weekend. Anxious to see that 4200 status.

02-05-2016, 01:32 PM	#68
mxair2001 Drives: 2016 Summit White 2SS Join Date: Jul 2013 Location: Austin, TX Posts: 175	I keep tracking mine in OnStar but it has yet to move anywhere since it was built. Dealer said target delivery date was yesterday. Sigh.. Attached Images

02-07-2016, 09:02 PM	#70
mxair2001 Drives: 2016 Summit White 2SS Join Date: Jul 2013 Location: Austin, TX Posts: 175	Dealer sent me this yesterday: Event Description: 4300 - Intermediate Delivery Route: FROM - LANSING GRAND RIVER MI - TO - CHARLOTTE MI Carrier: JACK COOPER TRANSPORT OnStar still says it in the parking lot in Lansing...so hopefully the tracker is not working and it really is on the way.

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