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Old 02-10-2016, 04:26 PM   #57
jimmypop13

 
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I don't understand why they don't want to fix it either. I'm pretty sure you dropped it off stock. All your stuff is plug & play right?
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Old 02-10-2016, 04:32 PM   #58
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Pure speculation, but maybe the 85mph limit is the result of some sort of tamper detection in the car. Dealer sees a code that makes him think it wouldn't be covered by warranty.

Not saying you guys did... but it would suck if this is a "false positive" and you're getting blamed for something you didn't do. Does the dealer know you do the HMI mod stuff?
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Old 02-10-2016, 04:39 PM   #59
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Why? i pissed them off, for this car that is not wright, they don't like to loss, they want to reprogram the HMI (radio and BCM ) on my dime, In short they dont know why the car is doing what its doing.

On the HMI and BCM we are working with the low speed bus only, not the hi speed side, so we know this will not make a car only go only 85MPH, we do this on all GM cars and never had this happen, when the dealer tells me you cant change radios on cars.
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Old 02-10-2016, 04:42 PM   #60
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I got the info whats going on, DTC P0401 EBCM received invalid data from ECM reprogrammed ECM to Correct, but it fixed nothing.
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Old 02-10-2016, 04:42 PM   #61
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Not saying you did anything wrong, at all.

Just wondering why they might be giving you this much trouble. Maybe they're already predisposed to thinking it must've been something you did, whether you did or not.
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Old 02-10-2016, 06:14 PM   #62
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Why are they refusing to fix a brand new car? Did they out right tell you that what you did caused the issue? They are required to prove that to you before they can refuse warranty work. I can see why the dimples have put you over the edge. That's just one more flaw with a car that you really can't use as intended.
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Old 02-10-2016, 06:28 PM   #63
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I experienced this poor service issue with my Tahoe. Dealership said they could not fix my problem and stated that GM told them to have me turn up the radio so I did not have to listen to the loud humming it made. They sent me on my way. I decided to take it to another dealer and the service manager there successfully got GM involved and ultimately replaced the rear axle housing.
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Old 02-10-2016, 07:50 PM   #64
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Go to another dealer. There are dealers all over the Valley. Some are a lot easier to deal with than others.
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Old 02-10-2016, 09:36 PM   #65
ussj4brolli
 
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Quote:
Originally Posted by brutusvk View Post
Go to another dealer. There are dealers all over the Valley. Some are a lot easier to deal with than others.
then sue the other dealer for time/gas/inconvience. and demand a rental until it is 100%.
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Old 02-11-2016, 07:00 AM   #66
MikeyCamaro
 
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Quote:
Originally Posted by ussj4brolli View Post
then sue the other dealer for time/gas/inconvience. and demand a rental until it is 100%.
Yeah, tell them they have two choices: they can fix it now or they will hear from your attorney. Tell them you are doing them a favor by suing them now... before the accident where your car gives out at 85 MPH while you are passing someone.

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Old 02-11-2016, 01:53 PM   #67
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I have worked for a few dealers and usually this happens when a person is being a dick or the shop manager is a dick. I would go to a different shop. Remember every dealer is independent and wants warranty work as it is income as well.

On a side note I would have to assume they are telling you why they refuse the warranty.
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Old 02-17-2016, 01:14 AM   #68
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So this dealer wants to deny investigating and fixing this because of changes to the radio? What did you change?
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Old 02-17-2016, 01:26 AM   #69
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Originally Posted by GTIanZ28 View Post
I just realized something.

Aren't you the "company" that hacked the computer to play with window operations and video in motion and no telling what else?
Same thing I was thinking... all those "hacks" could have messed up some of the code...
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Old 02-17-2016, 01:40 AM   #70
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Was it working before you started screwing around with programming shit? If so then you caused the issue and GM is right to make you pay to fix it. If not then GM is wrong to deny. Not hard to understand.
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