[JaxChris]

Anyone get an update from Chevy GM Cust Srv account? Haven't seen them post on the forums since they asked us to PM them.

[Whis]

They are shaking at NHSTA reaction. or not, because they were bailed out by our taxes which implies deep ties between the two

[Vectors2Final]

Had great results matching the temp outside until it dissipates and it doesn't come back after that.

[TMasticTB91]

Oh man, just got off the phone with my service adviser regarding my Camaro, which has been back at the dealership for the past week due to the window fogging + a number of other things they're correcting for me, and rushed to post an update on here.

So, they've been talking with GM directly and in their talks, found that the Camaro is intentionally designed to always blow at least some air from the defrost vents.

Why, you may ask?

"Their (GM's) reasoning was for northern cars in the cold/wintertime, doing remote starts, keeping the frost off the windshields as much as possible."



Sooooooo basically, a big ol' "F*** YOU" to anyone living in moisture-laden, warm environments. I'm at a loss in regards to next steps.



^^ All of us southern Camaro owners on the left, GM on the right

[E-Ray]

Still say GM should build a plastic cover that vents air flow out away from windshield. That can be easily removed for winter time.

[motorhead]

Originally Posted by TMasticTB91

Oh man, just got off the phone with my service adviser regarding my Camaro, which has been back at the dealership for the past week due to the window fogging + a number of other things they're correcting for me, and rushed to post an update on here.

So, they've been talking with GM directly and in their talks, found that the Camaro is intentionally designed to always blow at least some air from the defrost vents.

Why, you may ask?

"Their (GM's) reasoning was for northern cars in the cold/wintertime, doing remote starts, keeping the frost off the windshields as much as possible."



Sooooooo basically, a big ol' "F*** YOU" to anyone living in moisture-laden, warm environments. I'm at a loss in regards to next steps.



^^ All of us southern Camaro owners on the left, GM on the right

That is complete and utter bullshit. The Camaro is not the first car to run heat with remote start. I've had many cars with that feature that didn't fog the windows up in the summer. And easy fix for poor design is to say that something was designed that way. They must have HVAC engineers that don't understand air flow and dewpoint. Dumpest thing I've heard in a long time.
Stock up wiper blades.


So, you telling me that they couldn't put air to the windshield when remote start is used in cold weather and the heat on with the programming?

Yeah, right.

[classicrockr]

Originally Posted by TMasticTB91

Oh man, just got off the phone with my service adviser regarding my Camaro, which has been back at the dealership for the past week due to the window fogging + a number of other things they're correcting for me, and rushed to post an update on here.

So, they've been talking with GM directly and in their talks, found that the Camaro is intentionally designed to always blow at least some air from the defrost vents.

Why, you may ask?

"Their (GM's) reasoning was for northern cars in the cold/wintertime, doing remote starts, keeping the frost off the windshields as much as possible."





Sooooooo basically, a big ol' "F*** YOU" to anyone living in moisture-laden, warm environments. I'm at a loss in regards to next steps.



^^ All of us southern Camaro owners on the left, GM on the right

Time for that lemon law turn-in to happen. I bet a regular lawyer would be the better way to go...may be able to get a better settlement? They mention "Northern Drivers", so I feel discriminated against. I'm suffering because of that discrimination because I can't use my A/C when it's hot outside due to the fogging.

[JaxChris]

That explanation makes no sense as cold air would only defog the inside of the glass and frost only forms on the outside of a closed vehicle. People don't scrape frost and ice off the inside of their windows.

To defrost the outside of a glass substrate, only heat will work, because the dehumidifying effect of cold air does not pass through to the outside of the glass.

My bullsh!t meter is going off on this. Please show me another car in the GM line-up today that is doing this same thing in the Southeast US right now. There isn't one.

[Stex]

You guys are going to have to resolve this not GM. Gm seems intent on running some air thru the vent. IT appears that the one vent is concentrating the cold air rather than as in other cars with two or more defrost vents.

Try using something like the non-slip rubber drawer liners that have perforations though out the material. This will allow some air to flow but should break up the concentration of air. That and temperature adjustment is were you are. Would not waste a day at the dealer till GM announces a repair if ever.

Edit: one post above mentioned starting out your air at outside temp and then slowly lowering it to your cool level.

[Chevrolet Customer Svc]

Hello all,

We appreciate your patience while we took the time to investigate this concern further. After additional review, General Motors has conducted verification testing on all vehicles in regard to the condensation on the exterior of the glass in vent mode. GM has verified the air bleed to the windshield is normal and meets the NHTSA specifications. In high humidity days, if the AC is on max cold, due to the natural reaction of the temperatures and humidity it is normal for condensation to form on the glass. It may be necessary to increase the air temperature on HVAC settings to eliminate this condition. We're very sorry for any ongoing frustration this caused, but this is considered to be normal operation.

Sincerely,

Eddie A.
Chevrolet Customer Care

[Com69]

Originally Posted by Chevrolet Customer Svc

Hello all,

We appreciate your patience while we took the time to investigate this concern further. After additional review, General Motors has conducted verification testing on all vehicles in regard to the condensation on the exterior of the glass in vent mode. GM has verified the air bleed to the windshield is normal and meets the NHTSA specifications. In high humidity days, if the AC is on max cold, due to the natural reaction of the temperatures and humidity it is normal for condensation to form on the glass. It may be necessary to increase the air temperature on HVAC settings to eliminate this condition. We're very sorry for any ongoing frustration this caused, but this is considered to be normal operation.

Sincerely,

Eddie A.
Chevrolet Customer Care

Translated....We know it's a problem, but legally we don't have to do shit, so we're not going to. Deal with it, bitches.

[Richard0nee]

Originally Posted by Com69

Translated....We know it's a problem, but legally we don't have to do shit, so we're not going to. Deal with it, bitches.

Lmao!

[Wheel Team 6]

Epic

[JaxChris]

Originally Posted by Chevrolet Customer Svc

Hello all,

We appreciate your patience while we took the time to investigate this concern further. After additional review, General Motors has conducted verification testing on all vehicles in regard to the condensation on the exterior of the glass in vent mode. GM has verified the air bleed to the windshield is normal and meets the NHTSA specifications. In high humidity days, if the AC is on max cold, due to the natural reaction of the temperatures and humidity it is normal for condensation to form on the glass. It may be necessary to increase the air temperature on HVAC settings to eliminate this condition. We're very sorry for any ongoing frustration this caused, but this is considered to be normal operation.

Sincerely,

Eddie A.
Chevrolet Customer Care

Chevrolet Customer Care,

In all vehicles? When did you come drive my car?

To Chevrolet Customer Care,

This post serves as notice that I am requesting, on behalf of myself and the other concerned owners on this website, an electronic copy of any and all documents, photographs, notes, memos & any other type of record(s) related to the aforementioned "conducted verification testing" cited above.

As a federal safety agency guideline is being claimed, I also request that the specific NHTSA Test Procedure and Federal Mandated Vehicle Safety Standard inferred above is also disclosed. Along with these records, the location and controlled/measured atmospheric conditions used for the Testing Procedure should also be disclosed with dates and times.

Buyers have shown on here that the desired temperature of the HVAC system is not set to "max cold" when driving is persistently impaired and suggests that your testing is flawed and/or not representative of the climate in which the problem presents itself.

If I were to attempt to apply FMVSS 103 to the problem being reported to you, then it would fail since Area "C" is not clear of visual obstruction without repeated and "manual intervention".

If I were to attempt to apply FMVSS 205 to the problem being reported to you, then it would fail "to ensure a necessary degree of transparency in motor vehicle windows for driver visibility".

Please respond with acknowledged receipt of this request within 72 hours so that the concerned public is aware of your commitment to clear and open disclosure of your safety testing. We have read where GM has vowed to be more open, honest and proactive in testing of safety issues and communicating these tests to all parties. Everyone here will appreciate you demonstrating that resolve on this serious issue.

Thank you.