[davet435]

Originally Posted by rallyyellow

Let's hope this is our week, fellow 2/29ers!

I think mine is scheduled for delivery and pick up Monday. But then again, I've been waiting a lot longer than was led to believe lol

I hope they come through for you. then just have to go through the 1500 mile break in.
I've got a busy week. Getting the wheels powder coated, install my catch can, polishing and coating the paint. Hopefully I'll get it all done.

[snowwhite324]

Originally Posted by davet435

It sure is. Still a couple guys on here fighting with their dealerships/GM with the exact same problems. I feel really bad for them.

I'm surprised they let a car leave like that. Is it seen mainly just in the mosaic blacks?

[rallyyellow]

Originally Posted by davet435

I hope they come through for you. then just have to go through the 1500 mile break in.
I've got a busy week. Getting the wheels powder coated, install my catch can, polishing and coating the paint. Hopefully I'll get it all done.

First thing is to clay, polish, wax, and seal the paint.

Then the break in.

But before all that, I need the car to come in. First payment is about to be due in a week and a half.

[andrec10]

Originally Posted by rallyyellow

First thing is to clay, polish, wax, and seal the paint.

Then the break in.

But before all that, I need the car to come in. First payment is about to be due in a week and a half.

How is your payment due if you don't even have your car yet?

[rallyyellow]

Originally Posted by andrec10

How is your payment due if you don't even have your car yet?

I singed my paperwork at the beginning of the month. Mainly to get the conquest cash and to stop putting miles on my 2014. At the time is was only a week out. Then it got longer and longer until we get to today. Scheduled delivery was 3/15.

[bpang1234]

Still waiting :(

[rallyyellow]

My plates came in!

I think I'm the first in our group to have them.

No car. But I've got plates

[Adrian97c]

Any hyper blue cars in this group?
https://www.facebook.com/groups/470661483138904/
Join our FB group!


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[bpang1234]

Originally Posted by rallyyellow

My plates came in!

I think I'm the first in our group to have them.

No car. But I've got plates

How do you get the plates before the car? Vanity plates?

[davet435]

Originally Posted by snowwhite324

I'm surprised they let a car leave like that. Is it seen mainly just in the mosaic blacks?

Yes, it was a Mosaic Black problem. Still a coule guys on here with cars like mine fighting with their dealers and GM. It's been going on for a couple months now.

[rallyyellow]

After not hearing back about my car, I decided to call GM customer service. I told them I had already paid for the car, it was registered, my plates had come in, and my ETA delivery of 3/15 had come and gone. I told them GM hadn't kept up their part of the contract which was my vehicle. They put me on hold for 15 minutes...

"Sir, your car is in Lansing, Michigan. It has been there for several weeks with no movement."

Which is the exact opposite I got from my dealer. I promptly called the dealership and asked where in the world my car was. And once again, I was told it was in transit and should be here any day. BUT they didn't know exactly where it was. Just that it was somewhere between Michigan and Texas. I let them finish their spill. Then I told them I had called GM and the car was in Michigan and had never left. He was silent. Then said he'd find out where it was. 15 minutes later I get a call and I'm told something along the line of "they (delivery manager) just told me the same thing they told you at GM. "There is a rail car shortage and that's why your car didn't get on when we thought it would."

I got a spill about it not being their fault but that it would still fall on the dealer inevitably. "This has never happened before and all we can do is apologize."

No. You can do more. You can put me in a loaner Camaro until my car comes in. You can pay the first loan payment due in a week and a half. You can compensate me for trading in my car at the beginning of the month and not being able to drive anywhere. I know what I'll probably get. Nothing.

Guess what also came in to my inbox this morning? The GM Satisfaction Survey.

They said they'd call me tomorrow after they speak to the managers and make some calls. "You car is priority 1 out of 99... so it's top priority."

You know what that means to me? That my car is still sitting in Lansing, Michigan not moving. I don't buy the rail car shortage. Because then other 2/29 TPW cars wouldn't have made it to Texas.

What irks me is that I'm the one who took the initiative to find out where the car was. My car. Because they assumed my car had shipped.

Not sure what I can do at this point.

[Adrian97c]

Originally Posted by rallyyellow

After not hearing back about my car, I decided to call GM customer service. I told them I had already paid for the car, it was registered, my plates had come in, and my ETA delivery of 3/15 had come and gone. I told them GM hadn't kept up their part of the contract which was my vehicle. They put me on hold for 15 minutes...



"Sir, your car is in Lansing, Michigan. It has been there for several weeks with no movement."



Which is the exact opposite I got from my dealer. I promptly called the dealership and asked where in the world my car was. And once again, I was told it was in transit and should be here any day. BUT they didn't know exactly where it was. Just that it was somewhere between Michigan and Texas. I let them finish their spill. Then I told them I had called GM and the car was in Michigan and had never left. He was silent. Then said he'd find out where it was. 15 minutes later I get a call and I'm told something along the line of "they (delivery manager) just told me the same thing they told you at GM. "There is a rail car shortage and that's why your car didn't get on when we thought it would."



I got a spill about it not being their fault but that it would still fall on the dealer inevitably. "This has never happened before and all we can do is apologize."



No. You can do more. You can put me in a loaner Camaro until my car comes in. You can pay the first loan payment due in a week and a half. You can compensate me for trading in my car at the beginning of the month and not being able to drive anywhere. I know what I'll probably get. Nothing.



Guess what also came in to my inbox this morning? The GM Satisfaction Survey.



They said they'd call me tomorrow after they speak to the managers and make some calls. "You car is priority 1 out of 99... so it's top priority."



You know what that means to me? That my car is still sitting in Lansing, Michigan not moving. I don't buy the rail car shortage. Because then other 2/29 TPW cars wouldn't have made it to Texas.



What irks me is that I'm the one who took the initiative to find out where the car was. My car. Because they assumed my car had shipped.



Not sure what I can do at this point.

Sucks man! I'm not signing nothing until I sit in her!


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[bpang1234]

Originally Posted by rallyyellow

After not hearing back about my car, I decided to call GM customer service. I told them I had already paid for the car, it was registered, my plates had come in, and my ETA delivery of 3/15 had come and gone. I told them GM hadn't kept up their part of the contract which was my vehicle. They put me on hold for 15 minutes...

"Sir, your car is in Lansing, Michigan. It has been there for several weeks with no movement."

Which is the exact opposite I got from my dealer. I promptly called the dealership and asked where in the world my car was. And once again, I was told it was in transit and should be here any day. BUT they didn't know exactly where it was. Just that it was somewhere between Michigan and Texas. I let them finish their spill. Then I told them I had called GM and the car was in Michigan and had never left. He was silent. Then said he'd find out where it was. 15 minutes later I get a call and I'm told something along the line of "they (delivery manager) just told me the same thing they told you at GM. "There is a rail car shortage and that's why your car didn't get on when we thought it would."

I got a spill about it not being their fault but that it would still fall on the dealer inevitably. "This has never happened before and all we can do is apologize."

No. You can do more. You can put me in a loaner Camaro until my car comes in. You can pay the first loan payment due in a week and a half. You can compensate me for trading in my car at the beginning of the month and not being able to drive anywhere. I know what I'll probably get. Nothing.

Guess what also came in to my inbox this morning? The GM Satisfaction Survey.

They said they'd call me tomorrow after they speak to the managers and make some calls. "You car is priority 1 out of 99... so it's top priority."

You know what that means to me? That my car is still sitting in Lansing, Michigan not moving. I don't buy the rail car shortage. Because then other 2/29 TPW cars wouldn't have made it to Texas.

What irks me is that I'm the one who took the initiative to find out where the car was. My car. Because they assumed my car had shipped.

Not sure what I can do at this point.

That is just terrible customer service and a big fail on either GMs, the Shipping Company and/or your dealership. I hope they do SOMETHING for you...at the very least give you a loaner for the rest of the time you have to wait.

Mine just made it to Spokane and I take delivery Tomorrow evening. I really hope your's arrives with the quickness.

[davet435]

Originally Posted by Adrian97c

Sucks man! I'm not signing nothing until I sit in her!


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It does suck. Have you not been checking with Becky??? You would have k own it hadn't moved. Give her your order number once a day and she'll let you know. She let me know when mine got shipped. She even told me the car was getting to the dealership the day it got there.