Placing another order...

alfonsoj23 · 10-24-2015, 10:26 AM

Hey guys so my dealer saw already that they screwed up big time on my order! So they said to call Monday morning to place a new order

I told them that THIS time right after they finish putting it in to the system.... To send me a copy of sheet along with my order number. I'm not about to make the same mistake twice!!!

You guys think I'll have my car by mid December then??

SSport16 · 10-24-2015, 10:29 AM

Quote:

Originally Posted by alfonsoj23

Hey guys so my dealer saw already that they screwed up big time on my order! So they said to call Monday morning to place a new order

I told them that THIS time right after they finish putting it in to the system.... To send me a copy of sheet along with my order number. I'm not about to make the same mistake twice!!!

You guys think I'll have my car by mid December then??

Depends on if your dealer has allocation coming up, if so then it could be built by the end of November, possibly delivered sometime in December, maybe before Christmas.

lDejavul · 10-24-2015, 10:35 AM

how did they mess up your order? Did you use this to get invoice?

SSport16 · 10-24-2015, 10:40 AM

Quote:

Originally Posted by lDejavul

how did they mess up your order? Did you use this to get invoice?

Exactly! I would demand at least invoice and then throw in a few extra things like some accesories from their parts department or some service credit, something...

laborsmith · 10-24-2015, 10:59 AM

Just ask the dealer to email the OrderWORKBENCH, which will have both the Order # and the equipment listed, standard and options. Monday remind them this is a SRE Order.

Laborsmith

JoeP@TeamBeckyD · 10-24-2015, 11:51 AM

Congrats on Your Re-Order!!

.
..

.
Did they explain...
..how and why...
......the Major Mistake?...

brutusvk · 10-24-2015, 12:03 PM

Not sure why you would go back to the same dealer. Plenty of other dealers are more than willing to accept your money and will probably do a better job. No matter what, get the print out!

alfonsoj23 · 10-24-2015, 12:10 PM

Quote:

Originally Posted by BeckyD@RodgersChevrolet

Congrats on Your Re-Order!!

.
..

.
Did they explain...
..how and why...
......the Major Mistake?...

Pretty much the guy just didn't do it right... The lady even told him that she was right there next to us when we were making the order... Oh well I'm just gonna stay positive and hopefully time flies by again...

JoeP@TeamBeckyD · 10-24-2015, 12:13 PM

Quote:

Originally Posted by alfonsoj23

Pretty much the guy just didn't do it right... The lady even told him that she was right there next to us when we were making the order... Oh well I'm just gonna stay positive and hopefully time flies by again...

....Auto VS Manual....

Pretty Basic.....

alfonsoj23 · 10-24-2015, 12:13 PM

Quote:

Originally Posted by brutusvk

Not sure why you would go back to the same dealer. Plenty of other dealers are more than willing to accept your money and will probably do a better job. No matter what, get the print out!

I live in San antonio and the one I go to is in Austin... The only decent one I could find... About 1 hour away... I was gonna go with Becky if they didn't fix their mistake... And yeah this time I'm asking him to send me everything so there's no mistakes

alfonsoj23 · 10-24-2015, 12:14 PM

Quote:

Originally Posted by BeckyD@RodgersChevrolet

....Auto VS Manual....

Pretty Basic.....

Can you believe that?? The lady told him, "I was right there when he told you that he wanted automatic"

brAnd7onX · 10-24-2015, 12:30 PM

Quote:

Originally Posted by alfonsoj23

Can you believe that?? The lady told him, "I was right there when he told you that he wanted automatic"

It sounds like she isn't so bright either... I'm honestly really surprised you are ordering with them again. Give Becky a call man!!!!! Lesson learned! lol.

SSport16 · 10-24-2015, 01:16 PM

Quote:

Originally Posted by brAnd7onX

It sounds like she isn't so bright either... I'm honestly really surprised you are ordering with them again. Give Becky a call man!!!!! Lesson learned! lol.

Seriously! This is not a $5 purchase, fool me once, then screw it, I would go elsewhere! Lol!

mjgocamaro_girl · 10-24-2015, 01:30 PM

You are too nice. If I was you I would tell them that because of this mistake, which has cost you to have to wait about another 60days, I am only willing to buy from hem at invoice. Otherwise just order from Becky. Don't give them your business if they are not willing to give you something to compensate for time wasted. What they did is not right. I know mistakes happen but it is a good business practice to make it up to the customer.

10-24-2015, 10:26 AM	#1
alfonsoj23 Drives: 2014 camaro ls Join Date: Jan 2015 Location: texas Posts: 808	Placing another order... Hey guys so my dealer saw already that they screwed up big time on my order! So they said to call Monday morning to place a new order I told them that THIS time right after they finish putting it in to the system.... To send me a copy of sheet along with my order number. I'm not about to make the same mistake twice!!! You guys think I'll have my car by mid December then??

10-24-2015, 10:35 AM	#3
lDejavul Drives: Camaro SS Join Date: Sep 2015 Location: Oklahoma Posts: 621 View My Garage	how did they mess up your order? Did you use this to get invoice? __________________ Adrenaline Red 20" 5 Spoke Black Black Side Spear Dual Mode Exhaust MRC Splash Guards 1G1FG1R74G0124089

10-24-2015, 10:59 AM	#5
laborsmith Drives: 1969 Corvair, 2018 Camaro T4 RS Join Date: Mar 2009 Location: Detroit Metropolitan Area Posts: 2,881	Just ask the dealer to email the OrderWORKBENCH, which will have both the Order # and the equipment listed, standard and options. Monday remind them this is a SRE Order. Laborsmith

10-24-2015, 11:51 AM	#6
JoeP@TeamBeckyD Drives: SS,PaceCar,ZL1,1LE,C7Z51,Z06,17-ZL1 Join Date: Jun 2009 Location: Detroit, Mich Posts: 68,623	Congrats on Your Re-Order!! . .. . Did they explain... ..how and why... ......the Major Mistake?...

10-24-2015, 12:03 PM	#7
brutusvk Drives: future 2016 SS Join Date: Sep 2015 Location: Glendale, AZ Posts: 847	Not sure why you would go back to the same dealer. Plenty of other dealers are more than willing to accept your money and will probably do a better job. No matter what, get the print out!

10-24-2015, 01:30 PM	#14
mjgocamaro_girl Drives: 2016 Camaro 2SS mosaic black Join Date: Aug 2015 Location: orlando Posts: 416	You are too nice. If I was you I would tell them that because of this mistake, which has cost you to have to wait about another 60days, I am only willing to buy from hem at invoice. Otherwise just order from Becky. Don't give them your business if they are not willing to give you something to compensate for time wasted. What they did is not right. I know mistakes happen but it is a good business practice to make it up to the customer.

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