02-20-2024, 04:05 AM | #1 |
JP_chachasama
Drives: 23' 2SS Convertible Summit White Join Date: Aug 2023
Location: Los Angeles, CA
Posts: 21
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Dealer damaged my wheel...
My 2023 Camaro SS convertible had a problem with the assembly line; the front bumper lower grill was installed inappropriately.
The Chevrolet dealership said it needs to re-align through front wheels off in order to front bumper removal. I went to the dealership to pick it up and found a huge scratch on my driver-side front wheel. I have only driven 2800 miles. I was so so so angry but calmly asked I want to replace the wheel with a new one. However, the dealership service manager said we can only service you repaint the scratched part. Now, they don't accept their responsibility, so I asked for a recorded video in the workplace. They said if they have a responsibility, they can only repaint. I cannot accept the dealership's attitude and solution. What can I do?
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23' 2SS Convertible Summit White MRC NPP PBBrakes
03' Mercedes CL600 I Love DIY |
02-20-2024, 07:54 AM | #2 |
Drives: 2018 Camaro 2SS A8 Join Date: Jul 2017
Location: East Tennessee
Posts: 12,025
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The damage looks non-structural, no need to replace the wheel, so if this were my car, I'd get this professionally repaired by a wheel repair shop and send the dealership the invoice. I'd also stay clear of that dealership in the future, you don't want to let them mess with the car after this.
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2018 Camaro 2SS — G7E MX0 NPP F55 IO6
735 rwhp | 665 rwtq Magnuson TVS 2300 80mm pulley | Kooks 1 7/8" LT headers | JRE smooth idle terminator cam | LT4 FS & injectors | TSP forged pistons & rods JMS PowerMAX | DSX flex fuel kit | Roto-Fab CAI | Soler 95mm LT5 TB | 1LE wheels | 1LE brakes | BMR rear cradle lockout | JRE custom tune 1100 - 1/30/18 | 2000 - 1/31/18 3000 - 2/06/18 TPW 2/26/18 3400 - 2/19/18 | 3800 - 2/26/18 4300 - 2/27/18 | 4B00 - 3/01/18 4200 - 3/05/18 | 4800 - 3/14/18 5000 - 3/16/18 | 6000 - 3/19/18 |
02-20-2024, 08:15 AM | #3 |
Drives: 2023 Sharkskin 2SS Join Date: Oct 2022
Location: NWFL
Posts: 761
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on the Brightside, the six piston coppers look bad ass...
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02-20-2024, 12:45 PM | #4 | |
JP_chachasama
Drives: 23' 2SS Convertible Summit White Join Date: Aug 2023
Location: Los Angeles, CA
Posts: 21
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Quote:
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23' 2SS Convertible Summit White MRC NPP PBBrakes
03' Mercedes CL600 I Love DIY |
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02-20-2024, 12:57 PM | #5 |
JP_chachasama
Drives: 23' 2SS Convertible Summit White Join Date: Aug 2023
Location: Los Angeles, CA
Posts: 21
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Thank you so much; I can see one bright light in a storm.
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23' 2SS Convertible Summit White MRC NPP PBBrakes
03' Mercedes CL600 I Love DIY |
02-20-2024, 01:00 PM | #6 | |
Drives: 2018 Camaro 2SS A8 Join Date: Jul 2017
Location: East Tennessee
Posts: 12,025
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Quote:
The dealership has to understand you don't want to let them repair a wheel on your almost new car that they screwed up, which they also didn't own up to. Honestly, if I were them, I'd probably also be glad to have cheap, definite closure and get rid of you, a "picky customer", which would be a win-win for you. A good service department can be a huge blessing, keep looking.
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2018 Camaro 2SS — G7E MX0 NPP F55 IO6
735 rwhp | 665 rwtq Magnuson TVS 2300 80mm pulley | Kooks 1 7/8" LT headers | JRE smooth idle terminator cam | LT4 FS & injectors | TSP forged pistons & rods JMS PowerMAX | DSX flex fuel kit | Roto-Fab CAI | Soler 95mm LT5 TB | 1LE wheels | 1LE brakes | BMR rear cradle lockout | JRE custom tune 1100 - 1/30/18 | 2000 - 1/31/18 3000 - 2/06/18 TPW 2/26/18 3400 - 2/19/18 | 3800 - 2/26/18 4300 - 2/27/18 | 4B00 - 3/01/18 4200 - 3/05/18 | 4800 - 3/14/18 5000 - 3/16/18 | 6000 - 3/19/18 Last edited by arpad_m; 02-20-2024 at 06:25 PM. |
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05-24-2024, 09:36 PM | #7 |
Drives: 22 Chey Cam ZL1 6spd Join Date: Dec 2023
Location: Houston TX
Posts: 11
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Wheels America can fix that wheel for about $170. Lifetime warranty on the repairs.
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05-24-2024, 10:04 PM | #8 | |
Thank you Al Oppenheiser!
Drives: Red Hot A10 ZL1 Convertible Join Date: Jun 2017
Location: Sarasota, FL
Posts: 5,043
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