03-06-2024, 02:37 PM | #1 |
Drives: Camaro SS 1LE Join Date: Sep 2023
Location: Los Angeles
Posts: 45
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Question for those who perform their own maintenance
Is there no fear of potential warranty claims being denied due to no record of services done at a dealer?
I recently became a part of the Camaro community and it’s also my first Chevy, so I don’t know how the brand or the dealerships handle this kind of thing. I’d love to hear everyone’s experience and/or perspective. |
03-06-2024, 02:43 PM | #2 |
Drives: 23 ZL1 A10 Rapid Blue Join Date: Aug 2020
Location: MO
Posts: 2,086
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As long as you keep some receipts for oil and a filter, etc you should be fine. A dealer is totally not need for service in order to keep a warranty.
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03-06-2024, 02:46 PM | #3 |
Banned
Drives: 2023 Camaro 1SS Join Date: Apr 2014
Location: United States
Posts: 1,593
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In general, no.
If a warranty claim is disputed you may be asked to prove that you maintained the vehicle in accordance with the service schedule, so you should keep your own records for the work you perform. You should be able to identify the date, mileage, service performed, and the exact fluids and parts you used. I keep my receipts. In my experience, it's that simple. Never had a claim for a catastrophic failure. I had a head fail on a Chrysler engine and the service history was never questioned but that's because it was a well-known defect. It was covered. |
03-06-2024, 03:07 PM | #4 | |
Drives: 2024 Camaro 1SS M6 Join Date: Nov 2023
Location: Western NY
Posts: 171
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Quote:
I make a spreadsheet for each vehicle and scan the receipts so I have a digital record of maintenance, whether I do it myself or for something beyond my capabilities, at a shop. |
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03-06-2024, 03:22 PM | #5 |
Drives: 2018 Hyper Blue 1SS 1LE Join Date: Jul 2011
Location: Brownsburg, Indiana
Posts: 6,241
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Never had an issue with any Chevrolet vehicle I’ve owned. I keep a super detailed spreadsheet with receipts/photos attached. Probably way overboard but as an engineer it makes me feel good
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Ryan
* 2018 1SS 1LE Camaro Hyper Blue Metallic Car Build: http://www.camaro6.com/forums/showth...0#post10049680 |
03-06-2024, 03:31 PM | #6 |
Drives: 2011 2SS/RS LS3 Join Date: Nov 2011
Location: Torrance
Posts: 14,466
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Sign on here...Put in your info, vin, etc....and log in your own maintenance. You can find out a lot of info about your own car. Good luck.
https://www.chevrolet.com/owners |
03-06-2024, 04:50 PM | #7 |
Drives: '23 2SS RSblue 6MT, sold '19 ND2 Join Date: Dec 2021
Location: Los Angeles
Posts: 269
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Maintenance history only gets questioned if the issue could be attributed to lack of proper maintenance, i.e. your oil pickup is sludged up because the oil hasn't been changed for 40k miles, etc.
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'23 2SS, 6 speed, NPP, Copper-free brakes, 56V Carbon Flash Rims, Riverside Blue
1LE sway bars EOS front splitter 5-6-22:1100, 7-19-22: 3000, 8-3-22: TPW 8/15/22, 10-4-22: ETA 10/13/2022 10-15-22 6000 |
03-07-2024, 07:21 PM | #8 | |
Drives: Camaro SS 1LE Join Date: Sep 2023
Location: Los Angeles
Posts: 45
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Quote:
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03-07-2024, 07:22 PM | #9 |
Drives: Camaro SS 1LE Join Date: Sep 2023
Location: Los Angeles
Posts: 45
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Thank you everyone for your input, I appreciate it.
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03-08-2024, 06:05 AM | #10 |
Drives: 2023 Camaro LT1 6.2 MT6 Join Date: Jan 2023
Location: FU
Posts: 109
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As a former GM employee I've had numerous GM vehicles and have always done basic maintenance of those vehicles myself and have never once been asked to prove that my vehicle had been maintained when brought in for recalls, or part failures.
When it comes to the basic service of my Camaro I won't let the dealership touch my car. It's been a year since I bought my Camaro and it has never been in for any kind of service. GM can keep their one free oil change, I'll do it myself because I know it will be done right! I've kept nothing more than dates, service I performed, and the millage it was performed. All being recorded in the back of my owners manual. Considering that GM now gives buyers one 'free' oil change and tire rotation it would be a burden on customers to require them to prove they had maintained the vehicle. Sure they can turn down warranty work when there's signs of obvious abuse, but refusing warranty service because a customer can't prove they maintained the vehicle would be more expensive to GM than the cost of doing the warranty work. |
03-08-2024, 07:44 AM | #11 |
Drives: 2024 2SS vert w/M6 & Dual Mode. Red Join Date: May 2023
Location: NJ
Posts: 187
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It's pretty nerve wracking and a real roll of the dice these days to expect thorough and competent service.
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03-08-2024, 09:23 AM | #12 |
Electrical Engineer
Drives: 2023 1SS A10 Black Join Date: Apr 2022
Location: Illinois
Posts: 828
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I had an engine failure at 23k miles and am getting a new engine from GM under warranty. I self perform all maintenance. I keep a Google Sheets doc that logs all maintenance including date, mileage, and what I used.
Use only GM approved parts and fluids. Yes, 0W-40 Supercar is expensive, but the PF-64 isn't.
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2023 1SS A10 Black H72/C2U/56W/NPP - Daily Driver
Historically an Accord and Camry owner with self-performed maintenance/repair. 1100: 5/3/22 . . . . . . . 2000: 6/25/22 . . . . . .4000: 8/17/22 . . . . . . . 6000: 9/10/22 Daily Driver mileage update: 34k mi. @ Sept 2024 New Engine @ 22,600 mi. Build Log: https://www.camaro6.com/forums/showt...6#post11353116 |
03-08-2024, 08:35 PM | #13 | |
Drives: 2023 Camaro 1SS 1LE 6MT Join Date: Nov 2023
Location: Vancouver Island
Posts: 275
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03-09-2024, 12:24 PM | #14 | |
Electrical Engineer
Drives: 2023 1SS A10 Black Join Date: Apr 2022
Location: Illinois
Posts: 828
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Quote:
They never even asked for records of maintenance. I just provided them unsolicited after they had already started processing it as a warranty claim. My dealer was great. The delay was mostly because the shop manager was on vacation for a week and GM was asking the dealer to try a few things.
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2023 1SS A10 Black H72/C2U/56W/NPP - Daily Driver
Historically an Accord and Camry owner with self-performed maintenance/repair. 1100: 5/3/22 . . . . . . . 2000: 6/25/22 . . . . . .4000: 8/17/22 . . . . . . . 6000: 9/10/22 Daily Driver mileage update: 34k mi. @ Sept 2024 New Engine @ 22,600 mi. Build Log: https://www.camaro6.com/forums/showt...6#post11353116 |
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