06-21-2013, 01:18 PM | #15 |
Aviation guru
Drives: 10 1SS, 09 Acadia, 90 K1500 Z-71 Join Date: Aug 2010
Location: Tucson, AZ
Posts: 832
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It will take some time but things have been a lot better for quite awhile.
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06-21-2013, 02:56 PM | #16 |
THE ROD MAN
Drives: 2010 ABM 2SS/RS #631 Join Date: May 2010
Location: TENNESSEE
Posts: 558
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Congrats GM and Chevy!
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06-21-2013, 05:17 PM | #17 |
As a buy American at all costs guy, this does my heart good! I will have an excellent weekend blabbing about these stats!
Go USA!!!!!
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2012 RS 2LT Convertible in Inferno Orange
It's my wife's car. I just get to keep it clean. |
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06-21-2013, 05:21 PM | #18 |
Drives: 2015 SS 1LE Red Hot, 1970 Chevelle Join Date: Apr 2012
Location: Chino, CA
Posts: 6,989
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06-21-2013, 05:55 PM | #19 |
Drives: 2013 RS - 2013 2SS/RS - 1971 RS Join Date: Sep 2012
Location: West Virginia
Posts: 1,027
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Most people who talk trash about a brand they have never driven are typically those who want everything for free and think a Prius is the save all for the universe.
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06-21-2013, 08:06 PM | #20 | |
General Motors Aficionado
Drives: 2023 GMC Canyon, 2020 Colorado Join Date: Aug 2008
Location: Florida
Posts: 37,371
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Quote:
Although the double standard is incredible. Can't tell you how many people I know who will give their precious Toyota a pass every time something breaks down but start talking trash about my GMs when the air filter needs to be cleaned.
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2023 GMC Canyon Elevation 2020 Chevrolet Colorado W/T Extended Cab (State-issued) |
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06-21-2013, 09:51 PM | #21 |
Moderator.ca
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All this talk of perceptions reminds me of a story I heard about the previous generation Malibu (2008-2012). GM contracted a company to do some focus groups see how the average person would rate it in comparison to the competition. The Malibu was generally ranked mid pack, with the Accord & Camry coming out on top. But they also did a 2nd set of focus groups with the same cars, only this time they debadged all of them. For that set, it was reversed: the Malibu was on top, with the Camry & Accord midpack. Only thing different was that the cars no longer had any badges or nameplates
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Note, if I've gotten any facts wrong in the above, just ignore any points I made with them
__________________ Originally Posted by FbodFather My sister's dentist's brother's cousin's housekeeper's dog-breeder's nephew sells coffee filters to the company that provides coffee to General Motors...... ........and HE WOULD KNOW!!!!__________________ Camaro Fest sub-forum |
06-21-2013, 10:05 PM | #22 |
Jan
Drives: 2010 Camaro 1LT Red Jewel tintcoat Join Date: May 2010
Location: Springfield, TN
Posts: 16,226
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Congrats GM & Chevy. I knew I had good taste! LOL (2 GMC & 3 Chevys in my driveway)
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06-21-2013, 10:06 PM | #23 | |
Drives: 2015 SS 1LE Red Hot, 1970 Chevelle Join Date: Apr 2012
Location: Chino, CA
Posts: 6,989
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Quote:
Exactly. My family has owned GM products for years and never had a serious problem. |
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06-22-2013, 10:27 AM | #24 |
2018 Garnet Red ZL1 conve
Drives: 2013 & 2018 ZL1 vert Join Date: May 2009
Location: Des Moines, IA
Posts: 1,471
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Customer Service Reps
I really love my car but the customer service from these so called "service representatives" on the phone received so far has something that really needs to be worked on in the future! It would be really nice to talk to someone that knows about the car (ZL1) their trying to talk about, their clueless!!
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Build Thread: 2018 ZL1 Vert Purchased (Overpar73)
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06-22-2013, 02:07 PM | #25 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
Is there something we may be able to assist you with here? We'd be happy to have the opportunity to do so. Reggie B. Chevrolet Customer Care
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06-22-2013, 02:07 PM | #26 |
The Logistician
Drives: 2012 LFX 45th Anniversary Join Date: Aug 2012
Location: Jonesboro, AR
Posts: 864
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06-22-2013, 04:39 PM | #27 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
Reggie B. Chevrolet Customer Care
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06-22-2013, 04:49 PM | #28 |
Banned
Drives: 2011 Chevy Camaro Join Date: Sep 2010
Location: USA
Posts: 704
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That must have been one huge check to J.D. for GM to get that award
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