[mlee]

Originally Posted by Cmyskill

Just thinking as a business owner but GM should be smart and build only the SRE orders if running behind since they are sold units. I would keep my customer base happy and the dealer cars will never be missed. JMHO... I Still Love GM and will wait it out... so GM get the ball rolling...

That's actually been brought up before. Seems like the way to go and I wish I could find the full explanation, but part of it does involve sold orders. In situations like this dealers must have a sold order with buyers name before they can be placed.

[DenverTaco07]

Originally Posted by BOWTIEBOB

As a mod you should not take my post personally. I have been through this a number of times in recent years, with Chevrolet in particular. It is my opinion that Chevy over promises and under produces for the amount of hype they put out. I experienced this in 2012 for the GEN5 ZL1 (received in 2013 MY) and my 2015 C7 Z06. I now require an auto trans due to a disability. Chevy "hyped" the auto trans. & convertible performance models for two years before the first ones hit the lots. I have purchased 43 (myself, my wife & kids) new Chevy trucks, vans and cars over the years and do have a working knowledge of the process from order to delivery. This does not include other GM models. I am a GM Family member and have remained loyal. I take it from your post that you personally guarantee that every ZL1 order will be fulfilled. I feel different. Yes, there is a problem.You even refer in your response post to the "always bottlenecks" "re-arranged shifts" As a mod, I am certain you read all these posts about constraints, unavailability, unaccepted orders, inordinate waits, lack of communication at whatever level, restrictions on dealer allocation procedures, limited ordering consensus, shift reductions, plant shutdowns, dealer overstock etc., etc., etc. Do you really believe this is the best way to run a company? The youtube post of Al O. speaking if you watch in its entirety speaks of these very problems, especially to availability during the period of initial production and inventory build-up. I am not knocking Chevrolet. I don't think any one person can claim being more loyal Chevrolet/GM than me. I am only stating my opinion and personal experience and my words are truthful and and very real. Your snipes about "my timeline" and "not the first rodeo like this" are not appropriate if directed at me. I am offended in that simply denying there is a problem does not make it so. If you read my previous post, I am very happy not to receive my ZL1 during cold weather due to the well known "summer only" tire cracking problem. Or is that not another problem not addressed too. If you think there is no problem, I feel you are wrong. You heard nothing from me on any matter before January 2017 on any of these issues. I read the ZL1 playbook too. I knew there was plant shutdown at the beginning of the year. The way they have "over sold" (please, my opinion) the A10 and the long anticipation for "2000" and "3000" acceptance of our orders, just to have you order backed up and TPW pushed is a problem for those of us who have experienced this. Some of us would like a little stability to make financial and other arrangements for their car. Of course it would seem Mr. Mlee that this is not a problem for those who's ZL1 have been produced, like you. As always, thank you for your input. That's what this forum is for.

I have to respect your experience, but is it really the Chief Engineer's fault that the production is not perfect, or bad or perfect or whatever?

GM should address your concerns, but no Al O. I'm just guessing it's not under his purview, but maybe someone knows better.

[datboi448]

Originally Posted by DenverTaco07

I have to respect your experience, but is it really the Chief Engineer's fault that the production is not perfect, or bad or perfect or whatever?

GM should address your concerns, but no Al O. I'm just guessing it's not under his purview, but maybe someone knows better.

I think I'd have to agree with you, this isn't Al O's responsibility. This falls to the executive leadership of operations and manufacturing.

On a separate note, I got a random text from my salesman saying my status hadn't changed. Perhaps the allocation #s have arrived for the next cycle and some movement may be starting in statuses soon.

[mlee]

Originally Posted by datboi448

I think I'd have to agree with you, this isn't Al O's responsibility. This falls to the executive leadership of operations and manufacturing.

On a separate note, I got a random text from my salesman saying my status hadn't changed. Perhaps the allocation #s have arrived for the next cycle and some movement may be starting in statuses soon.

Not to mention over half the cars in that plant are Cadillac.

[JimW]

Originally Posted by datboi448

Fingers crossed for getting my order picked up next week

Ditto

[BOWTIEBOB]

Originally Posted by mlee

That's actually been brought up before. Seems like the way to go and I wish I could find the full explanation, but part of it does involve sold orders. In situations like this dealers must have a sold order with buyers name before they can be placed.

Originally Posted by DenverTaco07

I have to respect your experience, but is it really the Chief Engineer's fault that the production is not perfect, or bad or perfect or whatever?

GM should address your concerns, but no Al O. I'm just guessing it's not under his purview, but maybe someone knows better.

I am sorry if you felt I was blaming Al. O. for the problems.I was not. He has done more to develop the Camaro and the various performance editions of the Camaro than any other single person on the face of this earth; bar none. Al O. is a great guy. Sometimes the forum is difficult to make a point in writing in a comprehensive manner without it seeming over-sweeping or a rant. Beginning to end in the cited youtube video, Al O. was addressing prospective customers questions about the ZL1 ordering, options, production and limited availability. Al O said exactly what he said as I quoted. To many, they would say, Chief Camaro Development Engineer or not, he seemed to be speaking from a position of authority.as spokesperson at the Camaro Fifty Celebration last year. Perhaps I wasn't clear when asking the questions at the end: "What's the problem? Is there a problem?" Certainly some better explanations for the ZL1 customers as to why their orders are having "perceived problems" would help alleviate some of the frustration with long waits and changed TPW's. Hardly anyone "hears" the "T" in TPW, an acronym for TARGETPRODUCTION WEEK. It is a target date for a possible date during that week subject to scheduling. I would not have a problem if my build was scheduled earlier. I suspect many others wouldn't care either. Maybe it would help if there was some active participation in this forum from Chevrolet Customer Service as there is on one of the Corvette Forums. I would like to paraphrase the earlier comments of one of our moderators: "When everyone gets their ZL1's, all will be forgotten." Thanks for your thoughts.

[BOWTIEBOB]

Originally Posted by Zack46

Yes, it has affected mine as well.....My TPW of 3-27-17 has been wiped out and went from 3100 back down to 3000....

Just checked with chevy.chat ............Still no new TPW as of today.......

Maybe they will bump the TPW's to earlier dates? Would that be okay? Be optimistic. Ordering for the 2018 model year begins in early June 2017. No word yet on 2018 Camaro models, except the ZL1 1LE Camaro of course. Good luck to all.

[laborsmith]

GM says Target where I say Tentative. Both carry the same meaning in general but to me Tentative is closer to reality.

Doing a retail sold order is a true roller coaster ride, as this thread reflects. It is among the most fun and most frustrating activities an adult can enjoy in public. And in the end, the person who ordered is rewarded in a most unique way.

Laborsmith

[mlee]

Originally Posted by laborsmith

GM says Target where I say Tentative. Both carry the same meaning in general but to me Tentative is closer to reality.

Doing a retail sold order is a true roller coaster ride, as this thread reflects. It is among the most fun and most frustrating activities an adult can enjoy in public. And in the end, the person who ordered is rewarded in a most unique way.

Laborsmith

^^^Bingo

Targets are just that... something for planning purposes GM is shooting for. They adjust /change them all the time more than we ever know and have never historically been something set in stone. This is a date for them... not us. But here on C6 we have a lot more knowledge than most and follow all movement with hopes it happens.

I plan oil well drilling in my spare time. We always have target completion dates and they adjust every few days so logistics of pipe and other things can all come together at the right time. It's the same thing.

Fingers crossed the 1st DSOP in March we see firm dates.

[Artos]

Wow...there is Sooo much that goes into production for a newly launched product that affects output.

Namely capacity of the supply chain directly tied to capacity of final product...take in tooling / production issues, preventive maintenance of production / tooling equipment, random QC checks, minor / major corrective actions during WIP. I could go on, but any of this and more can affect efficiencies.

I Understand the frustration & the end customer NEVER CARES, but a little respect of understanding the immense pressure they are under is often over looked here. You guys have got to understand the GM & Supply base is under a HUGE amount of scrutiny to perform. It's not like they want to have their performance measure dinked, which are getting monitored throughout the process.

Nothing but very very rare catastrophic issues this far down the road will cause them to fail...they will deliver.

[FERRARI]

The key to any successful relationship, whether it be personal or professional is COMMUNICATION ! A lot can be forgiven if knowledge is shared, trust built up and anxiety lessened. I would propose that no dealer be allowed to "place" an order (event code 1100) unless there is actually an available allocation left sometime during the model year, regardless of which (unknown) DSOP it might eventually fall in. In the case of what is occurring now, information should be distributed to dealers, forums, alert on main web site to the effect that "Due to rescheduling on account of elimination of the third shift, tentative production weeks after 03/20 are being rescheduled".

[mlee]

Originally Posted by FERRARI

The key to any successful relationship, whether it be personal or professional is COMMUNICATION ! A lot can be forgiven if knowledge is shared, trust built up and anxiety lessened. I would propose that no dealer be allowed to "place" an order (event code 1100) unless there is actually an available allocation left sometime during the model year, regardless of which (unknown) DSOP it might eventually fall in. In the case of what is occurring now, information should be distributed to dealers, forums, alert on main web site to the effect that "Due to rescheduling on account of elimination of the third shift, tentative production weeks after 03/20 are being rescheduled".

It was communicated here. That's why you know about it.

But I get what you're saying... Comms go a long way, especially to the well informed.

[mrlundgren]

Hi Everyone! I have been a member of C5 and C6 for some time now. I have been patiently waiting for some time, like a lot of other people, for my new ZL1 A10.

On the morning of March 16, 2016, when the ZL1 was revealed at the NYIAS, I knew right then that I wanted a Red Hot A10. So the 2012 ZL1 #657 I had was getting sold. So right away I sent my brother-in-law Jason, who loved camaros, a message to check out the new ZL1 that night when he got off work and to call me. Jason never got to see it. He was actually killed in a grain elevator accident that afternoon in a small town here in Nebraska. He so much wanted to see this car.

I ordered the new ZL1 A10 as soon as it was available to order. We HAD a TPW of 3/27/17. GM only sees a 6 digit number letter code and do not realize that the cars are more than just a daily driver or weekend hot rod. They are what Dreams and Memories are made of. I hope everyone's dreams come true SOONER that later. Just my thoughts. Thanks!

[Zack46]

Originally Posted by mrlundgren

Hi Everyone! I have been a member of C5 and C6 for some time now. I have been patiently waiting for some time, like a lot of other people, for my new ZL1 A10.

On the morning of March 16, 2016, when the ZL1 was revealed at the NYIAS, I knew right then that I wanted a Red Hot A10. So the 2012 ZL1 #657 I had was getting sold. So right away I sent my brother-in-law Jason, who loved camaros, a message to check out the new ZL1 that night when he got off work and to call me. Jason never got to see it. He was actually killed in a grain elevator accident that afternoon in a small town here in Nebraska. He so much wanted to see this car.

I ordered the new ZL1 A10 as soon as it was available to order. We HAD a TPW of 3/27/17. GM only sees a 6 digit number letter code and do not realize that the cars are more than just a daily driver or weekend hot rod. They are what Dreams and Memories are made of. I hope everyone's dreams come true SOONER that later. Just my thoughts. Thanks!

Sorry to hear about Jason...............

I had a 3-27-17 TPW but got bumped nearly 1 week ago.....Not sure when a new TPW will be assigned.....I'm sure GM will take care of it...
Not worried about it..................