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#15 | |
![]() ![]() ![]() ![]() Drives: 2019 ZL-1, Shadow Gray, Sold Join Date: Jan 2019
Location: Fredericksburg, VA
Posts: 1,390
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Quote:
https://www.tirerack.com/tires/TireS...earDiameter=17 |
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#16 |
![]() ![]() ![]() Drives: 2019 ZL1 Riverside Join Date: Apr 2020
Location: Charlotte, NC
Posts: 1,139
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So the refund for the tire is coming from Tire Rack, what "evidence" did they require? I've heard the Tire Rack warranty can be a little sketchy glad it worked out for you
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#17 | |
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Drives: 2024 CT5-V Blackwing Join Date: Sep 2020
Location: GA
Posts: 3,557
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Quote:
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#18 |
![]() Drives: '18 ZL1 1LE Join Date: May 2020
Location: KY
Posts: 219
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You have to go through their claims portal which requires proof of purchase, description of what happened, and a photo of the damage. Luckily, by purchasing through tire rack, all your order info is auto populated in the claims system which made that part easy, and I already had a photo of the screw sticking out of the outside tire shoulder from when it happened. It was actually a week later before I remembered that they came with road hazard coverage! Finally, I have to provide them proof of the tire being installed once I receive it. Again, they ship to a recommended installer in my town so that's easy as well. They've already pre-approved me for the replacement so once it's installed they will give me the money for the tire. I'm out the replacement cost until that time though, FYI. I've been purchasing through tirerack for nearly 15 years and this is the first time I've used the road hazard coverage so well shall see.
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2018 ZL1 1LE - Summit White, PDR, Rotofab CAI, 95mm TB, CSP 2" catless LT's, JMS Voltage Booster, AEM X-series WB, DSX flex fuel sensor, Banks Data Monster, Tuned by Ted Jannetty, 5% Tint, Blackvue DR900S-2CH, Diode Dynamics lighting, IGL Kenzo ceramic coating
Last edited by ZLE dude; 01-28-2021 at 07:55 AM. Reason: typo |
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