[chachasama]

Hey everyone, seeking some advice/opinions on a warranty issue with my 2023 2SS Convertible (MRC, 18k miles).

Recently, the car hasn't been settling down correctly on valley/canyon roads—it feels 'bouncy.' While doing an oil change, I found the front shocks are fully soaked in oil. The rear shocks have some light seepage, but the fronts are definitely leaking.

I took it to the dealer for a warranty inspection. They texted me today saying: 'the tech did the inspection and the shocks from the front and rear are good.'

I've been looking at TSB 05-03-08-002J. Based on the criteria, my fronts are clearly a Condition 4 (Replace) leak—extreme wet film covering way more than 1/3 of the tube.

[chachasama]

I have some great news! I spoke with the Service Manager and explained the TSB criteria. He brought out the Shop Foreman, who initially tried to claim that GM only covers "leaks" that actually drip oil onto the floor.

I was ready for that—I explained that while TSB 15-00-89-004 covers general fluid seepage, there is a specific guide for struts and shocks under TSB 05-03-08-002. I pointed out that according to the bulletin, an "extreme wet film" covering more than 1/3 of the tube is a Condition 4 failure and must be replaced. After reviewing the docs, the head mechanic finally agreed to replace both front shocks under warranty.