dealership messed up seat cover?

mkelchner · 11-29-2018, 12:29 PM

Hello all, this is my first post on this website and its because of concerns i have with my 2016 2ss seats. the passenger seat was getting torn up and it has the white leather seats. the replacement put in by the dealership is all wrinkled up and looks pretty bad. they tried to reassure me that the wrinkles come out in 6-9 months?? that sounds rediculas and i think theyre lying to me. Anyone that can give me insight would be greatly appreciated. OH and they tore up the top of the seat that didnt need replacement while i had t in their care.
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RomanB · 11-29-2018, 01:29 PM

Quote:

Originally Posted by mkelchner

Hello all, this is my first post on this website and its because of concerns i have with my 2016 2ss seats. the passenger seat was getting torn up and it has the white leather seats. the replacement put in by the dealership is all wrinkled up and looks pretty bad. they tried to reassure me that the wrinkles come out in 6-9 months?? that sounds rediculas and i think theyre lying to me. Anyone that can give me insight would be greatly appreciated. OH and they tore up the top of the seat that didnt need replacement while i had t in their care.
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Sounds very fishy this 6-9 months? I guess when you bought your car new things looked fine. The car was manufactured with 1-2 weeks without any wrinkles and no waiting required ...

dpevans · 11-30-2018, 09:03 AM

Looks to me like packaging marks. The small area is damaged but a steam should get out the wrinkles. Maybe you have a local upholstery shop that could give you some advice, sure the dealership is not an expert.

ICTsccaCamaro · 11-30-2018, 09:42 AM

New seat covers come waded up in a plastic bag and will definitely be wrinkled and will never be as good as the original, I am a technician at a dealership and see this happen every single time a customer wants a seat cover replaced it will always look worse than the original. If you take a shirt and wadded it up in a plastic bag and leave it on a shelf for months it will be wrinkled and look like garbage this is exactly what the seat cover has done.

DC5 · 11-30-2018, 11:06 AM

Quote:

Originally Posted by ICTsccaCamaro

New seat covers come waded up in a plastic bag and will definitely be wrinkled and will never be as good as the original, I am a technician at a dealership and see this happen every single time a customer wants a seat cover replaced it will always look worse than the original. If you take a shirt and wadded it up in a plastic bag and leave it on a shelf for months it will be wrinkled and look like garbage this is exactly what the seat cover has done.

I can attest to this too, as my brother (who was a GM technician at the time) and I replaced the front leather seat covers in my 2010 Camaro SS with factory covers. The seats looked very good considering we didn't use steam, but the few minor wrinkles that did exist, took a couple months of seat time and summer sun to cure.

ecko04 · 11-30-2018, 07:04 PM

Part out. Get out while you still can. It’s ruined and will never be the same again.

Sent from my iPhone using Tapatalk Pro

18LTLoveIt · 12-01-2018, 03:23 PM

Wrinkles, no biggie. The scuff in pic 4 or 2nd to last is the issue. Good luck, it took me 5 weeks an internet rants to get Chevy to call the dealer on cutting my leather steering wheel on my 2013 Vert. They were replacing the header panel above the wheel. A hole Service manger damaged my feelings about his dealership & ended up replacing it anyway.

I traded the car in 4 weeks later for my 2018 RS Hyper Blue.

11-29-2018, 12:29 PM	#1
mkelchner Drives: 2016 Camaro 2ss Join Date: Nov 2018 Location: North Carolina Posts: 1	dealership messed up seat cover? Hello all, this is my first post on this website and its because of concerns i have with my 2016 2ss seats. the passenger seat was getting torn up and it has the white leather seats. the replacement put in by the dealership is all wrinkled up and looks pretty bad. they tried to reassure me that the wrinkles come out in 6-9 months?? that sounds rediculas and i think theyre lying to me. Anyone that can give me insight would be greatly appreciated. OH and they tore up the top of the seat that didnt need replacement while i had t in their care.

11-30-2018, 07:04 PM	#6
ecko04 Drives: Too many to list Join Date: Dec 2011 Location: East Coast Runner Posts: 878	dealership messed up seat cover? Part out. Get out while you still can. It’s ruined and will never be the same again. Sent from my iPhone using Tapatalk Pro

11-30-2018, 09:03 AM	#3
dpevans Drives: 2024 Riverside Blue 2SS 1LE Join Date: Mar 2016 Location: Fort Wayne, IN Posts: 1,373	Looks to me like packaging marks. The small area is damaged but a steam should get out the wrinkles. Maybe you have a local upholstery shop that could give you some advice, sure the dealership is not an expert.

11-30-2018, 09:42 AM	#4
ICTsccaCamaro Account Suspended Drives: 2018 ZL1 1LE Join Date: Jun 2012 Location: Wichita KS Posts: 1,585	New seat covers come waded up in a plastic bag and will definitely be wrinkled and will never be as good as the original, I am a technician at a dealership and see this happen every single time a customer wants a seat cover replaced it will always look worse than the original. If you take a shirt and wadded it up in a plastic bag and leave it on a shelf for months it will be wrinkled and look like garbage this is exactly what the seat cover has done.

12-01-2018, 03:23 PM	#7
18LTLoveIt Drives: 2018 Hyper Blue LT RS Join Date: Dec 2016 Location: Phoenix AZ Posts: 1,474 View My Garage	Wrinkles, no biggie. The scuff in pic 4 or 2nd to last is the issue. Good luck, it took me 5 weeks an internet rants to get Chevy to call the dealer on cutting my leather steering wheel on my 2013 Vert. They were replacing the header panel above the wheel. A hole Service manger damaged my feelings about his dealership & ended up replacing it anyway. I traded the car in 4 weeks later for my 2018 RS Hyper Blue.

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