you have to be stern with these people, OP.
you also have to be willing to hang up the phone and move on. worse you can do is sound like you're desperate or let them work you over to the point where you get frustrated.
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2016 Challenger Hellcat /B5 blue/Sepia interior/Brass Monkey Wheels/
2018 ZL1 1LE/Red hot
2019 Shellby GT 350R/ Oxford white/ Matte Black Stripes/ Carbon Fiber Dash/ Electronics Package #413
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