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Originally Posted by silverscreamo

You're right. It's not minor. The manager has staff stealing from his customers and he essentially told me he was going to do nothing about it "because they probably only cost about 5 bucks anyway."

I told him I didn't care how much it cost and it was a matter of principles and reported the dealer to corporate, highlighting EVERYTHING ELSE they did to screw up both my vehicles in a month's time. Resulted in tons of calls from the dealer and tons of messages that I never bothered responding to.

This second dealer I went to for the flush were pleasant enough but I have no idea why they would drain my windshield wiper fluid. Unfortunately, in my area, one guy is basically buying up all the Chevy dealers, so it's getting more and more difficult to avoid them.

That's pretty sad, and please don't get me wrong, I'm not trying to sound off on you or minimize the issue I know how difficult it is to find a good dealership, as I'm also in the process of looking for a reliable and quality one after our recent interstate move.

Competence or lack thereof is obviously a problem, but these "ethics" are an order of magnitude worse, an absolute dealbreaker and you're doing well to make as much noise about what happened as you are.