Quote:
Originally Posted by FasNuf
So I ordered a steering wheel for my car from them as a special order. There were other sites that were GM parts distributors that had it in stock, but with shipping they cost about $25 more so of course I went with Summit.
Are you sure the other Places had it in Stock?
So what I think is happening here is they had old pricing on their website for the part and they're hoping I'll cancel so they don't have to take a hit on the freight and part. The part through Summit was about $15 less than the lowest price anywhere else and they offered free freight. OK, maybe that's not the reason, but waiting 10 weeks for a part is just stoopid. I work with buying parts all day long and an order that's old usually means someone screwed up and dropped the ball.
That is not a Game that Summit plays - I have seen them lose money to please a customer
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Good luck getting resolved