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Old 05-14-2022, 09:27 AM   #3
ember1205
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Drives: '20 2SS Convertible 6MT
Join Date: May 2020
Location: CT
Posts: 3,534
It's simple - you opt for the refund.

If they didn't understand what they were promising when the offered the repair (replacement of the entire top is the only way to solve), then I wouldn't trust them with actually DOING the repair.

Walk and go somewhere else. Ball is in your court at this point.

Alternate option: If they provided you with one of those generic "We Owe" slips stating they would repair the top, you could also press the issue and sue them in small claims for the actual RETAIL cost of repairs done by an actual GM shop that knows what they're doing.
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