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Here's the response from customer service, VERY QUICKLY (within 10 minutes), I must add:
"Kirk,
Our sincerest apologies. Your mystery box is missing extra towels and all of the items were supposed to be shipped in a detail bag. We will have those missing items shipped out immediately and we will include a replacement for the fleetwax. We’re very sorry for the inconvenience and disappointment and hope to..."
So a detail bag would make a pretty big difference, probably $50, and I am cool with a bag. Replacing the boat wax is good.
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