Quote:
Originally Posted by JimW
👍 did you end up having to contact a district manager ?
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Quote:
Originally Posted by 1LE Red Dragon
Customer Care Rep Called Me Back With Some BS today. Something about an $800 credit on the factory wheels not shown on any paperwork I got. But that they could provide if I wanted it. Said factory install wheels were removed and 800 credit given towards the new LPO wheels. Never saw that displayed on any paperwork or stickers. Customer care at GM was worthless.
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Supposedly their district manager said I was NOT supposed to have them...but apparently nobody bothered to call this supposed manager until after sending me the OEM wheels, taking them back after I told them they were damaged, and promising to send me a check instead of another set of wheels. In the end I just got back the same damaged OEM wheels they sent the first time.
Pics of the wheels here
http://www.camaro6.com/forums/showthread.php?t=482726
GM customer service said something similar with regard to a "discount"...I was just told that the dealership has the right to keep them if they feel they gave the customer a good deal on the car or something to that effect.
I wouldn't have even cared if all this had happened right up front. It's the fact that they strung me along for a month then pulled the rug out from under me the day after telling me they were sending the check that had me so pissed.