Thanks for the reply.
I have tried that a couple times and there is no update. I have started to wonder if the radio screen is not dimming because of my car lighter plug being used for a dash cam. Last night I started the car with it plugged in and the radio didn't dim. A few moments later after driving home and being in the garage I shut the car off, then restarted without the dash cam plugged in and the radio dimmed for the first time....BUT then when back to not dimming after about 5 minutes. So might be an issue with electrical or maybe a off and on faulty fuse. I will ask the dealer and see what they know. Just didn't want to leave my car for a day with them to find out they can't find anything wrong.
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