[JamesNoBrakes]

Originally Posted by MJP

BTW,, Have any of you folks ever dealt with Warranty from a Tire Manufacturer?
My 2012 Grand Sport Corvette ate her tires at the 9K mark.
No burnouts, just driving about.
I went to four large Goodyear tire outlets to put in a claim. I was treated like Shit.
One guy at the counter?
I came so close to punching him in the face.
He walks outside and looks at the tires.. Oh, what have you been doing? What? I've been driving my car from point A to point B.
The front tires have the belts coming through.. The rears could possibly pass inspection.
All four Goodyear dealers tried to chase me out of the place. They didn't want anything to do with me regarding Warranty.
I live in a small town of 2500. Riding down my main road I had noticed a small repair garage.
This guy has Goodyear tire sale flags waving all over the place.
For the hell of it, I stopped in.
Great Guy.
He loved the Vette. We went back and forth about my tires dead at 9K miles.
He offered.. He said let's do it. I've never put in a Warranty Claim with Goodyear.
let's run these tires through.
Goodyear faxed him a form too fill out. They requested photos, Measurement of tread dept and mileage.
He complied.
Goodyear later sent notice that they were shipping out four brand new tires.
Awesome!
All is good.
The tires arrived.
He phoned and asked when I would like to come down to swap out the tires.
Before I could even reply, he phoned back.
Sorry, My wife just noticed something.
Goodyear is asking that we immediately "PAY" for all four tires in full.
They want us to pay thousands of dollars for the tires.
After you ship your infected tires back on your dime, we will decide how much you are "entitled" too.
I can't blame the guy for telling them to **** Off.
They asked for photos, depth and all the other BS.
He complied...
Later,,,, Goodyear grabbed him by the balls.

Goodyear holds their dealers responsible.. They write themselves off.

Sounds like you need help from a lawyer. Most of the stuff a lawyer could do you can do easily yourself so I'd advise you to take them small claims court, but not everyone understands how to document and serve notice to others nor do they always have the time/want to follow through. Some basic advise is you need written statements signed by yourself and anyone you can convince to help you, detailing the steps you took and interactions you had. You need to send Goodyear official notice (which means a certified registered mail letter and an unregistered copy) that you are not paying for the tires that were sent as a result of a warranty claim and that they have ten business days to respond to your letter., include their notice in the letter where they said they were shipping out the new tires. I'm getting a $1300 instrument cluster replaced right now because the glass-repair shop scratched it when replacing my windshield. I haven't had to resort to these steps, but I've documented everything and I have a "case" ready. I'd cream them in court, if it came to that (they already ordered the part, so it's not coming to that). I'm not a lawyer, but I work with them in my job and I put together cases. In these cases, you usually know whether you are right or wrong, however, you gotta be careful, this could end up in the shop's lap, maybe that agreed to something that you did not and GY is totally in the clear. If you have this documentation, you should be good though.

Usually, when a business gets a whiff that you are protecting yourself and carefully documenting everything, they shape up real quick. The few that don't are the ones that get embarrassed in court.