Hi Tara,
Thanks for sending us the requested information. We've opened up case 8-xxxxxxxxx documenting this concern in our system. We'll be forwarding this case to a a specialist that'll be in contact with you within the next 48 business hours. Also, our internal resources will be reaching out to your dealership to assist them with the diagnosis. Please let us know when you've been contacted by the specialist, and we'll provide you with another update after we touch base with the Customer Experience Manager at Aztec Chevrolet. If you have any questions in the meantime, feel free to let us know. We appreciate your patience with this matter.
Sincerely,
Eddie A.
Chevrolet Customer Care
Hmmm, does 48 business hours = 6 business days? They might call me by October 23rd? I'm confused. I hope they call...
Tara
