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Old 07-19-2017, 09:53 AM   #42
JeromeS13

 
Drives: 2017 1SS/1LE
Join Date: Sep 2016
Location: FL Panhandle
Posts: 1,559
Quote:
Originally Posted by JeromeS13 View Post
Still waiting on my Kooks coated headers.

Order placed on 5/15/2017, was quoted "a month".
Status 6/14/2017: "We are looking at another week or two. ETA was 4-6 weeks for coated headers. We are pushing to get them out as soon as they come in on our stocking order. Thanks!"
Status 6/27/2017: "We are getting our biggest shipment of the year in this week. I need to see what is on there, and then get ETA's on the rest from Kooks. One thing I can do is upgrade you to Jet Hot coating for free. This is our premium coating we charge more for. I want to do this because they have promised us tighter ETA's, so this will speed your order. The color would be the same as you already ordered. Thanks!"
Status 7/2/2017: "One did and it was not on there. Another left Friday and we are waiting on that."
Status 7/9/2017: "I have a header in coating I may be able to send to you due to a cancelation. I will know in the next day or two. Thanks!" Which, I didn't think they allowed cancellations.
Status 7/12/2017: "The header in coating is 2" are you interested in that?" I respond with yes, as long as the price is the same.
Status 7/13/2017: "It would be. I am seeing if the change can be made."

Granted, they've been responsive. However, it's been over eight weeks and they still haven't even received the headers that I ordered, much less sent them off for coating.
Still no headers. Still no updates. Been over nine weeks.

Me: 7/13/2017: I just wanted to confirm if this was the case? Also, do you know when they were sent to Jet Hot for coating? I'm just trying to figure out when they'll get here, since it's already been over eight weeks. And I'll be going out of state for two months soon (military).

Me: 7/17/2017: Any updates?

Marylandspeed: 7/17/2017: I will have to call you tomorrow.

No phone call.... No updates.
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