Quote:
Originally Posted by gilgamesh
UPDATE!!!!!!
So I will let you know the company in question is Katech. The reason being is that they have been outstanding with fixing the situation. When I called and reported the issue, one of their techs called me back immediately and let me know they had had a bad batch go out and overnight ed me a new, tested one, no questions asked.
Mistakes happen....customer service like this is what keeps us coming back in spite of it. Highly recommend them.
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Agreed!
Let us know how the new one works out!