Quote:
Originally Posted by ProCharger
Like any company, we do have guidelines in place for warranty repairs.
Customers (like people) are to be treated the same.
All equal/fair and respectfully handled.
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That is a fair stance to take on the tech end. I'm simply speaking of my experience with every industry I've worked in so far all of which involve thousands and thousands of dollars; 3D printing, network hardware, and automotive.
As far as you personally not liking the "youtuber" promoters because of their lack of professionalism (generally, I'm sure you're not talking about Matt who does this for fun and is candid about that fact) and general lack of accountability; that makes perfect sense to me.