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I feel your pain! The dealership called me again, day 2, and stated that they could not find the rim locks. I searched all over and found them in my garage inside the plastic packaging with the original lug nuts. I had no idea they were in there. So I ran the rim key down to the dealership.
When I got there I spoke to a different service rep and he said they would call me. I said, ok its supposed to be done today so I'll be around the corner at Starbucks. He said cool.
At 6:30 I had not received a call so I went bacl and they were all gone. I had a manager call my rep at his house only to find out he left at 5. Before I dropped off the rim key.
So now I'm on day 3 of a project I could have done in 5 or 6 hours. I'm waiting on a call back right now but I won't get burned again like yesterday.
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