[thompstl1]

I called my dealer today and he thought I still had a TPW of 3/27; obviously Chevrolet doesn't send their dealers updated information. The dealer had not heard of any delays nor knew the reason for the delays.

I have higher expectations than Chevrolet is delivering in the customer service arena. How easy would it be for the chat folks to have a 3 sentence standard response stating a broad based reason for the delay, the anticipated length of the delay (a week, month, year, decade), and even an automated email system that would send customers a response when a new TPW was determined? It's a rhetorical question, it would be easy if they cared enough to do so.