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Make sure your phone is in the right mode as well. If it defaults to just charge mode it will not launch Android Auto. Also if you have used your free wifi and do not hook up onstar wifi make sure your wifi is turned off on your phone. When I first got my car the cable was good and read the S4 but not S7 Edge. My S4 defaulted to the right mode. Good advice given try a different Android phone first.
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