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Old 09-20-2016, 01:44 PM   #9
Blazin383
 
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Drives: 2016 SS
Join Date: Mar 2016
Location: Richland WA
Posts: 451
I was less than happy about their suggested resolution. Their resolution was "un-link your iPhone from the Bluetooth and don't use it". To me that's like saying we discovered your engine is over heating because of the air conditioner so we suggest you don't use your air conditioner. Unacceptable!

They suggested that I disconnect the iPhone from the car for a month and see what happens. After I explained that the phone interface feature was one of the big selling points and had a lot to do with my decision to buy a $50,000 car from them rather than a competitor, and that it's also a significant part of how my wife and I communicate while we're mobile. I told them what I'm going to do is leave the phones linked to the car and if it happens again I'll immediately disconnect the phones and see if the problem goes away. If it clears up immediately we'll know it's likely got something to do with the phone, if not, there is another issue somewhere.
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