Thanks for all the replies... apparently it wasn't just a S/W (software) update...
Got to my service appointment at 7:30am (3 day wait because I bought the car from a different dealer)
Hadn't heard anything as of 3pm so I called back
I need a new "Human Interface Module" which is on backorder
So I won't have a radio, backup camera, bluetooth, ect
UNTIL
NOBODY KNOWS!!!!!!!!!!!!!!!!



