Quote:
Originally Posted by KyleL
I've been to Futral's shop before and I can tell you that I didn't see any evidence showing that they actually manufacture the cams in house, but I may be wrong, just going off what I saw from my short visit where Alan pulled the map from my C6 to see if the previous owner tuned it or not (which I was not charged for). If I had to guess, they probably sent the specs to cam motion (a pretty popular shop in town) and had cams made to their specs and sold them from there.
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It wouldn't matter if they made it in their building, or if a shop down the street did. If they spec'd them, had them made, and sold them as Futral cams, they needed to completely stand behind them. A good majority of companies will farm out certain things to suppliers, just like GM. A third of your cars parts come from outside suppliers, but you don't have to deal with each one if there is an issue, as GM would stand behind it. Pretty common in any industry. Regardless, it's all about customer service...