CAMARO6 - View Single Post

Bigballin228 · 04-21-2016, 06:49 PM

Well i dropped it off at the dealership this morning 7:30am.... 70 degrees outside. I knew this would create problems for them attempting to solve because of the cooler weather.

Within a couple of hours received a call back. She stated that the AC worked, it was that I had the vents closed. I replied: Yes I had closed the vents on the driver side so I wouldnt be cold while attempting to deep freeze the whole car with the AC at its lowest setting, to test out the AC before i dropped it off. And since the air was on auto, it was blowing at its highest setting to attempt to get down to the 60 degrees... Well the temp never made it below 74 degrees which is higher than the outside temp, so obviously from my analysis it wasnt up to par. Air felt cool because of the atmosphere, but not COLD. I explained nicely to them that i had spent hours playing with all the vents, buttons and menus attempting to get it to cool off and sweating up a storm in the process. So the simple solutions they stated: the vents were closed and maybe I didnt have the AC button pressed were definitely false.

I asked them to wait until it warmed up to see how the AC cooled then. I even stated that they could simulate a summer temp by running the heat on high and reciculating that, THEN turn on the AC. That way they could truly see the AC not working because it would only be recirculating heat and never cool down and become cold..

At 3:30pm i received a call stating that they had checked the freon, which was good and that the air coming out of the vents was 40 degrees. Ill be going to pick it up and check in the morning. I feel like if its still not working, that ill head to another dealership or contact GM.

What is the proper way to contact GM about an unfixed/unfulfilled service request???

04-21-2016, 06:49 PM	#7
Bigballin228 Drives: 2016 Yellow Camaro SS Join Date: Feb 2016 Location: Alabama Posts: 13	Well i dropped it off at the dealership this morning 7:30am.... 70 degrees outside. I knew this would create problems for them attempting to solve because of the cooler weather. Within a couple of hours received a call back. She stated that the AC worked, it was that I had the vents closed. I replied: Yes I had closed the vents on the driver side so I wouldnt be cold while attempting to deep freeze the whole car with the AC at its lowest setting, to test out the AC before i dropped it off. And since the air was on auto, it was blowing at its highest setting to attempt to get down to the 60 degrees... Well the temp never made it below 74 degrees which is higher than the outside temp, so obviously from my analysis it wasnt up to par. Air felt cool because of the atmosphere, but not COLD. I explained nicely to them that i had spent hours playing with all the vents, buttons and menus attempting to get it to cool off and sweating up a storm in the process. So the simple solutions they stated: the vents were closed and maybe I didnt have the AC button pressed were definitely false. I asked them to wait until it warmed up to see how the AC cooled then. I even stated that they could simulate a summer temp by running the heat on high and reciculating that, THEN turn on the AC. That way they could truly see the AC not working because it would only be recirculating heat and never cool down and become cold.. At 3:30pm i received a call stating that they had checked the freon, which was good and that the air coming out of the vents was 40 degrees. Ill be going to pick it up and check in the morning. I feel like if its still not working, that ill head to another dealership or contact GM. What is the proper way to contact GM about an unfixed/unfulfilled service request???