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The wife and I had a rare weekend where she and I actually had time off at the same time and decided to take her new camaro out for a drive. 20 minutes into the drive while listening to XM the audio system died. About 5-6 minutes later it comes back up. We stop and have some lunch and do some shopping. We get ready to leave, she starts the car, the system comes on but the screen seems to freeze instantly and just doesn't do anything. We thought it was dead but we could hear some sound so my wife used the steering volume control and sure enough we could hear the station we were listening too when she turned the car off. The screen was completely frozen but the volume level would still go up and down but nothing else. So she turns the car off let's it sit for a few minutes and turns it back on. Everything starts up just fine so we leave. After about 20-30 minutes the audio cuts off, the screen flashes some message that neither one of us fully saw but I am pretty sure it said something about this accessory is not authorized?? That was interesting as we had nothing connected to the system, no usb, bluetooth, aux - nothing. We said whatever and just kept driving and about 5 minutes later the audio comes back on. We know it was nothing to do with XM because at that time we were listening to the radio so we are now adding issues with the audio system to the list. Also we aren't sure if it's a product of the NPP system or something is loose but we are hearing something metal sounding from under the car. It seems to come and go, almost sounded like a clunk? Adding ANOTHER thing for the list.
That was Friday. On saturday my wife had a 22 mile training run to get in so she takes the camaro. She said she tried to use the navigation portion of the system, input her destination and was driving for about 15 min and the entire system went off again. I was picking up our dog from the groomer so I met her for lunch and had some tools in our jeep so I thought I'd pull the battery cables and see if I could get the system to reset itself. Done and done, hooked everything back up. I go to close the hood and the damn hood won't close. I raise it, nothing wrong so I try to close it, lean down and look in as the hood is coming down don't see any issues try to close it again and it won't close. After trying my hand in different positions I finally find that I have to use both hands in line with the hood vents at the base of the hood to get it closed. So there is ANOTHER item for the list.
With the hood closed, my wife starts the car, the audio/nav came right on so she put in the info to a new dog park and we left. She calls me not more than 10 minutes down the road and said the screen had gone off but she could hear the directions. At this point we are tired to dealing with it so we take a quick lap around the dog park and go home.
This morning (Sunday) I wake up to my jeep gone and the camaro sitting in the garage. I knew my wife was pissed but it's beyond that now. She texts me around 10am that she is done at the gym and would be home in a few. When she get's back we figure out our schedules for the week and go grab some lunch, we swap cars so I can drive the camaro and we leave. The audio system is working great! For about 35 minutes. We didn't try to mess with it any more when we got back in the car after lunch. My wife didn't even want to drive so I drove home.
So along with the massive issues with the paint on the inside and the outside of the car we can now add -
- a possessed mylink system
- some random clunking/metal type (?) sound
- a hood that will not close unless you use two hands
This from a car that now has a whopping 340 miles on it. We have now sent an email to GM and were given a case number, the person stated they reached out to the service manager we have been in contact with. Not sure what other information they will get back to us with as the only thing we know at this point is we are waiting to hear back on a date to meet with an area field rep so that person can look at the car. It's beyond frustrating, my wife wants absolutely nothing to do with the car at this point and I don't know what to tell her. Hey, it's going to get better? 340 miles into owning the camaro 1)the dealership that sold it wants nothing to do with us or the car 2) the paint is horrendous 3) and now every time we drive the car it seems we find something else is wrong with it. Yes it's a redesigned car, yes there can be issues. We get that. If it was a loose nut or bolt here or there fine. If it had one spot on the trunk lid that needed to be addressed by some wet sanding or buffing fine. But the reality is this car should have NEVER left LGA - period.
At this point we are going to take a break from posting for a few days. Honestly I am tired of thinking about about this car, it's upsetting me that it's upsetting my wife and it's a vicious circle at this point where when we talk it's about the car. Hopefully we can get some good news this week and if we do one of us will update at that time.
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